The Royal Borough Of Kensington And Chelsea Cover Letter

Dear Hiring Manager, I am writing to apply for the position of Short Breaks Senior Coordinator at The Royal Borough of Kensington and Chelsea. I am a highly experienced and skilled senior coordinator, with over 9 years of experience coordinating different schemes, ranging from small 30-flat schemes to large 170-flat schemes. I am highly organized and take pride in helping out my residents, who are aged 55 and above. I am also proficient in using technology to communicate with residents who have limited English, and have successfully done so with Russian, Turkish, Tamil and Chinese speaking residents. In addition, I have also arranged several social activities with students of a local college, which have included teaching IT skills, photography, chair exercises and quizzes for the residents. I have also done building compliance in accordance with the Health and Safety procedures, and have taken care of repairs. I have a good understanding with DLOs and other contractors to coordinate repairs. I have also empowered the residents by guiding them with different issues, including referral to Occupational therapist, finding local GP or educating them with IT skills. I have also dealt with safeguarding cases and interpreted for social workers. I have excellent interpersonal skills to engage residents and am well-liked by them and my colleagues, irrespective of the fact which race they are. I am also proficient in using various software, including CRM, Orchard, OSHENS and MS Teams. I have also done training in several courses, which include Data Protection, Fire Safety, Legionella, GOBER Customer Services, Death of a Resident, O4SHENS, Adult and Children’s Safeguarding and many more. I am confident that I possess the necessary skills and experience for this position, and would be a valuable asset to your team. I would also like to take this opportunity to mention that I am of Pakistani origin, and can easily identify with the BAME community. I have also been training Concierge staff and providing guidance to new Scheme Managers, and am also proficient in making their rotas and organizing special events, like “Older People’s Day”. I would appreciate if you could contact me to discuss this further. Thank you for your time and consideration. Sincerely, Muhammad Zafar