Save My Bacon Cover Letter

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Collections Consultant At Save My Bacon Cover Letter

Collections Consultant Cover Letter At Save My Bacon

Save My Bacon

Christchurch

Collections Consultant Save My Bacon Christchurch Central
Canterbury Collections (Call Centre & Customer Service) Full time Posted 11d ago More jobs from this company Save My Bacon is a leading NZ owned business
committed to providing a secure and responsible platform for borrowing money online. We take pride in offering credit solutions with a tech-driven approach
ensuring an exceptional customer journey for everyday Kiwis. We are currently seeking a Collections Consultant to join our in-house Collections team
driving growth and delivering exceptional customer service to our valued customers. Position: Collections Consultant Employment Type: Full-time
Permanent Working Hours: Monday to Friday
8-hour shift within operating hours of 8 am - 5 pm Location: Our office at 150 Lichfield Street
Christchurch Central - this is not a working from home role Role Overview: As a Collections Consultant
you will play a pivotal role in managing a loan book portfolio with customers in various collections stages. You will be establishing successful payment arrangements
negotiating new payment plans and loan settlements
and ensuring the closure of accounts while maintaining our commitment to responsible lending practices. Key Responsibilities: Be able to handle diverse customer situations effectively. Build genuine rapport with our customer base by demonstrating resilience
reliability
and a customer-centric approach. Demonstrate passion and dedication in successfully collecting outstanding payments. Employ strong verbal and written communication skills to navigate challenging situations with patience and persistence. Utilise your proficiency in computer skills
including the Microsoft Suite
to efficiently manage and adapt to our systems. Embrace a teachable
adaptable
and agile mindset
continuously seeking opportunities to learn and improve. Your Tasks: Manage daily tasks and work flow
including inbound and outbound communications
within the Collections team. Collaborate with the team to handle new debtors and overdue accounts
preparing them for debt collection or internal legal processes. Offer valuable feedback and insights to improve processing errors or policy adjustments. Requirements: A minimum of 2 years' experience in customer service Strong verbal and written communication skills. Proficient computer skills and the ability to quickly adapt to new systems. Curiosity to learn and openness to new ideas. If you are passionate about customer service
dedicated to delivering exceptional results
and eager to contribute to the financial wellbeing of everyday Kiwis
we invite you to apply! The successful applicant will be rewarded with competitive remuneration Join our dynamic team and make a significant impact on our customers' lives!

By Angela Cummings


[Your Name] [Address] [City, State ZIP Code] [Email Address] [Today’s Date] [To whom it may concern], I am writing to express my interest in the position of Collections Consultant at Save My Bacon. As a highly skilled and experienced professional in the field of collections and customer service, I am confident that I possess the necessary skills and qualifications to excel in this role. I was thrilled to come across the job listing for Collections Consultant at Save My Bacon, a leading NZ owned business committed to providing secure and responsible borrowing options for everyday Kiwis. The company’s dedication to using technology to provide exceptional customer service aligns perfectly with my own values and career goals. I have always been passionate about using my skills to positively impact people’s lives, and I believe this position at Save My Bacon will allow me to do just that. Having worked as a Collections Consultant for several years, I have gained extensive experience in managing loan portfolios and handling customers in various collections stages. I am well-versed in establishing successful payment arrangements, negotiating payment plans, and ensuring the closure of accounts while adhering to responsible lending practices. I have a proven track record of consistently meeting and exceeding collection targets, thanks to my strong communication and negotiation skills. What I particularly admire about Save My Bacon is its customer-centric approach, and I am eager to contribute my expertise and skills to further enhance the company’s reputation for exceptional customer service. I am confident that my strong work ethic, reliability, and resilience will enable me to build genuine rapport with the customer base and effectively handle diverse customer situations. In addition to my experience and skills, I am also highly proficient in computer skills, including the Microsoft Suite, and I possess a curious and adaptable mindset. I am always eager to learn and embrace new ideas, and I am confident that I will be able to quickly adapt to Save My Bacon’s systems and processes. While I am currently located in [Your City], I am highly interested in relocating to Christchurch for this role. I believe that working in the company’s office at 150 Lichfield Street will provide me with the opportunity to work closely with the dynamic team and make a significant impact on our customers’ lives. I am eager to contribute to the financial well-being of everyday Kiwis and be a part of a team that is dedicated to making a positive difference in people’s lives. I am confident that my skills and experience, along with my passion for customer service, make me a perfect fit for the Collections Consultant position at Save My Bacon. I am excited about the opportunity to further discuss my qualifications and how I can contribute to the company’s success. Thank you for considering my application. I look forward to hearing from you soon. Sincerely, [Your Name]