Philadelphia Housing Authority Cover Letter

Dear PHA Hiring Manager, I am writing in regards to the Customer Response Technician position that is currently available with the Philadelphia Housing Authority. I strongly believe that I have the skills and experience needed for this role and would be a valuable asset to your team. Some of the key skills that I possess that would make me successful in this role include: -Excellent customer service skills: I have extensive experience dealing with the public, both in person and over the phone. I am able to diffuse difficult situations and always maintain a professional demeanor. -Strong communication skills: I am an excellent communicator, both verbal and written. I am able to effectively communicate with people from all walks of life, which would be beneficial in this role. -Attention to detail: I pride myself on being very detail oriented. I have the ability to spot even the smallest of issues and work to resolve them quickly and efficiently. -Ability to work independently: I am very comfortable working independently and do not require constant supervision. I am able to take direction well and complete tasks with minimal supervision. I am confident that I have the skills and experience needed to be successful in the Customer Response Technician role. I would welcome the opportunity to put my skills to work for the Philadelphia Housing Authority and would be available to start work immediately. Thank you for your time and consideration. Sincerely, Aliyah Richardson