With many years in banking and other customer service-focused industries. My ambition is always to exceed my past performance whether that be with customer service resulting in a great customer experience or gaining further education to upskill myself. I love being part of a team and can also work independently. I want to further my ambition and realize investing in myself through education will help this. I have a kind and empathetic nature. One of my strengths is patience whether it be teaching a customer how to bank online or helping a colleague with training.Perfect Autobody
a renowned Collision Repair business
has served Canterbury for over 30 years. Specialising in providing exceptional insurance repairs on behalf of all major insurance companies. They collaborate with insurers and car owners to deliver a repair experience that exceeds expectations. With substantial investment in training and equipment Perfect Autobody are a market-leading facility and proud members of the New Zealand Collision Repair Association. In 2020 their commitment to excellence was recognised by the NZCRA by receiving the “Overall Best Shop” Award for New Zealand
an award also received in 2009. This underscores their dedication to providing the safest repairs and superior customer service. Perfect Autobody is currently seeking an exceptional Receptionist and Customer Service Specialist to join their fun and friendly front office team. The opportunity: Reporting to the Office Manager
the Receptionist and Customer Service Specialist
will ultimately be responsible for the timely and professional delivery of exceptional customer service. Key responsibilities include being the main point of contact for all customer engagements
interactions
and interfacing
collecting and entering information on the software
providing administrative support to the wider team
scheduling repairs
managing and updating social media platforms. Hours will be Monday to Friday
8am to 5pm – an excellent hourly rate is on offer. The ideal candidate: To be successful in this role you will be a bubbly
friendly individual who is passionate about helping people and making them feel special. You will have strong communication skills with an ability to communicate with a wide range of people. You will be well organised
have great attention to detail and be able to work independently. Good computer skills with experience in MS Office is essential
along with an understanding of social media platforms. Experience in the automotive industry would be an advantage but is not essential. To apply: If this exciting opportunity sounds like you
please apply through the Seek link provided. Applicants must be eligible to work in New Zealand.