To the Hiring Manager at Pediatrics Northwest,
I am writing in response to your posting for a SpecialtyPatient Scheduling Representative. This position interests me because of my previous experience working in customer service and my knowledge of medical terminology. I am confident that I have the skills and qualifications that you are looking for in a candidate.
In my previous position as a Customer Service Representative at a busy call center, I was responsible for handling a high volume of calls and providing excellent customer service. I was able to effectively resolve customer issues and complaints. My experience in customer service has taught me how to deal with difficult situations in a calm and professional manner. I am confident that I can provide the same level of excellent customer service to your patients.
I also have experience working in the medical field. I have worked as a Medical Receptionist in a busy doctor’s office. In this position, I was responsible for scheduling patient appointments, verifying insurance coverage, and answering patient questions. My experience in the medical field has given me a good understanding of medical terminology. I am confident that I can use this knowledge to effectively schedule patient appointments.
I am a reliable and hardworking individual. I am confident that I can be an asset to your team. I would appreciate the opportunity to discuss my qualifications with you further. Please contact me at [insert phone number] to schedule an interview.
Thank you for your time and consideration.
Sincerely,
Cyndi Hjembo