If you're an individual with a strong office administrative background and excellent organizational ability
we'd like to hear from you. In this role
you will provide senior level coordination and delivery of key administrative functions
operational requirements and activities within the Regional Supervising Coroner's (RSC) Office
Coordinate and manage the administrative aspects of case files relating to death investigation in Ontario; • Respond to inquiries from the public
provide explanation of processes and services and action requests; • Receive
produce and review a variety of sensitive and confidential documents; • Review
reconcile and prepare financial invoices and order office supplies; • Manage administrative aspects of case files
electronic and hard copy correspondence
use of tracking and bring forward system
and facilitate information flow and collaborate with regional Coroner offices using the provincial case management system; • Liaise with internal and external stakeholders/agencies at all levels; • Coordinate administrative requirements for inquests conducted within the region and death review committees; • Conduct and review claimant searches for unclaimed deceased persons. • Schedule appointments
meetings
presentations
and events for the Regional Supervising Coroner (RSC); • Work with the RSC with recurring processes such as the recruitment of coroners and manage the administrative aspects of these processes
Financial and Administrative Knowledge and Skills • You have demonstrated office administrative skills to provide executive level administrative support and services to the Regional Supervising Coroner (RSC). • You have ability to acquire and apply knowledge of relevant legislation and policies to provide detailed responses to inquiries and assist in the administration of the Anatomy Act and the Coroners Act. • You have experience with financial
procurement and related administrative policies
procedures and guidelines and the purchasing supplies and equipment. • You have experience reviewing and reconciling invoices/statements. Communication and Interpersonal Skills • You have demonstrated active listening skills as well as patience
empathy
and tact in order to communicate with bereaved individuals. • You have proven customer service skills to provide professional
tactful and responsive service to both internal and external clients. • You have interpersonal skills to develop and maintain effective working relationships with internal and external stakeholders. • You can prepare and proofread various documents such as letters
official forms
reports
briefing material and spreadsheets. • You are familiar with medical and legal terminology. Organizational and Information Management Skills • You can determine the urgency of issues and set priorities amongst competing demands. • You have knowledge and experience with information and records management practices to maintain and monitor correspondence
information flow within the provincial case management system. • You have the ability to utilize existing bring forward systems and create a system
as necessary
to optimize organization of all case related materials. • You have experience organizing and coordinating meetings and coordinating logistical requirements and arrangements. Judgement and Analytical Skills • You have experience with privacy and security principles and practices
including the Freedom of Information and Protection of Privacy Act (FOIPPA). • You exercise political acuity
tact and discretion when handling sensitive and highly confidential materials and information. • You have demonstrated judgement skills to screen callers/contacts and provide only appropriate information. • You have analytical and problem solving skills to identify
assess and resolve issues within scope while referring out of scope issues to the appropriate person. • You are able to work independently with limited supervision. Computer Skills • You are proficient with computers and MS Office applications (Word
Outlook
Excel
Teams etc.
) and Adobe Pro and can create reports
forms
correspondence
presentations
charts
tables and other documents. • You have experience using information systems and have the ability to learn new systems quickly (i.e. Coroners Information System; QuinC). • You have strong and accurate keyboarding skills.