The Associate Vice President of Student Services and Enrollment Management (SSEM) reports to the Vice President of Student Services and Enrollment Management and works closely with college leadership to develop
implement and evaluate strong enrollment services practices in the areas of admissions
records
financial aid
testing
career and transfer. The Associate Vice President will be responsible for developing
delivering and strengthening enrollment services practices and opportunities that facilitate student success throughout the pathway from entry
progress
completion
transfer or placement. Specific Position Duties Provide organization and administration of the various enrollment services functions of the College
including personnel supervision and long-range strategic
operational and budgetary planning for the following departments or initiatives: Wrangler Express Center (admissions and call center)
records
financial aid
testing
career and transfer Develop
refine
strengthen
implement
and evaluate strategies to manage and meet institutional enrollment
persistence
graduation
transfer and placement targets Research
implement
and refine technology solutions/enhancements Manage and evaluate outbound calls
email and text communication with prospective
current
returning and former students regarding dates
deadlines and opportunities Coordinate with college leadership to ensure timely and appropriate compliance to Texas legislative
Texas Higher Education Coordinating Board (THECB)
Southern Association College and School Commission on Colleges (SACSCOC)
Department of Education (DOE) and/or regulatory requirements that impact student and enrollment services including but not limited to admissions
records
financial aid and testing Develop and implement new programs and services in response to the needs of students
in collaboration with the Vice President of SSEM Maintains confidentiality of information exposed to in the course of business regarding students
supervisors or other employees Serves as the Chief Student Services Officer in the absence of the Vice President Supports college activities and special events through attendance and/or participation Use interpersonal skills and make sound judgments