New Day Comfort Home Care Cover Letter

Dear Hiring Manager, I am interested in the Client Intake Agent position with New Day Comfort Home Care. I am a Griswold Special Care Care Coordinator with 12 years of experience in conducting telephone intakes with new or potential clients, conducting initial home visits, determining whether to cease offering new client opportunities to a specific Caregiver, informing appropriate caregivers about client opportunities, developing and implementing contingency plans for assisting clients who request prompt referrals of a qualified Caregiver to replace a “no show”, coordinating all scheduling activities, interacting with Caregivers and clients, resolving any client, family, and Caregiver differences or disputes, and following up with clients to see how care is going and to ascertain that everything is okay. I am a highly organized and detail-oriented individual with excellent communication and interpersonal skills. I am able to work independently and take initiative when needed. I am also able to work well under pressure and handle multiple tasks simultaneously. I am a team player and have a positive, can-do attitude. I am interested in this position because it offers the opportunity to use my skills and experience to make a difference in the lives of others. I am passionate about providing quality care to those in need and would be a valuable asset to your team. I am located in Philadelphia, PA and am willing to relocate if necessary. I am available to start immediately and can be reached at (555) 555-5555 or at lafayne@email.com. Thank you for your time and consideration. Sincerely, Lafayne Mossley