Los Angeles Tourism & Convention Board Cover Letter

Hello Los Angeles Tourism & Convention Board! I am writing today in regards to the open Director, Client Services position. I am immensely excited about the opportunity to work with such a reputable and well-known organization such as the Los Angeles Tourism & Convention Board. I have worked in customer service for over 10 years and have developed strong skills in communication, problem solving, and managing customer expectations. In my previous role as a Customer Service Manager, I successfully oversaw a team of customer service representatives and developed strategies that improved customer satisfaction levels by 15%. I am confident that I can bring my skills and experience to the Los Angeles Tourism & Convention Board and help contribute to the organization’s success. I am passionate about the tourism industry and have always been drawn to the excitement and vibrancy of Los Angeles. I believe that my enthusiasm for the city, combined with my strong customer service skills, makes me the perfect candidate for this position. I would welcome the opportunity to discuss my qualifications and experience with you further. Thank you for your time and consideration. Sincerely, Amy Coles