Do you have a passion for planning
developing
and delivering high quality
innovative customer experiences? Reporting to the Senior Manager
Events
you will be responsible for and aiding in the development
project management
implementation
staffing and post-project review of events
functions and programs that meet the strategic goals of the Customer Events strategic design. If you enjoy working collaboratively with peers and partners to achieve business plan objectives
then this is the role for you
Manage
supervise and support for Events Coordinators. Ensure staff meet project objectives and deadlines and provide necessary reporting information. Evaluating and determining event scope/requirements
developing project plans
engaging cross-functional teams and key stakeholders. Coordinating pre-assigned events and programs including on-site supervision of event execution and participation in set-up & take down of event elements. Develop and maintain detailed project management schedules. Prepare accounting reports (P&L statements)
monitor and analyze financial data relating to Customer Events Support venue contracting and negotiating to get the best price for LCBO. Prepare and oversee preparation of correspondence
spreadsheets
and presentation materials. Partner with LCBO staff (e.g. Marketing & Customer Insights
Visual Merchandising
Customer Care
Pricing
etc.) to develop promotional material and other technical support. Manage and coordinate promotional and marketing materials (tasting booklets
signage
V-Mail
website
advertising
tickets
invitations
tent cards
brochures
menus
order forms etc.). Attend event venues prior to
during and after the event venue to provide direction
obtain information
determine logistics and to build relationships. Acting as a resource person for general inquires
both internal and external for Customer Events Researching suppliers
venues
and obtaining quotes for products and services. Proactively identify issues and recommend solutions. Troubleshoot sensitive or exceptional situations as they occur. About You Demonstrated exceptional project management skills and marketing/event management knowledge. Experience with project management approaches
tools and phases of the project lifecycle
along with a track record of delivering exceptional outcomes in a fast-paced
dynamic environment. Superior management skills including the ability to motivate and direct full time
part-time
seconded and external resources. Exceptional communication and interpersonal skills including professionalism
tact and diplomacy and ability to deal with confidential issues. Demonstrated analytical and problem-solving skills
strong negotiation skills and the ability to take educated risks. Excellent organizational and multi-tasking skills with the ability to work in a fast paced
detail-oriented context with shifting priorities while still delivering to tight schedule and deadlines. Knowledge of hospitality industry and an excellent bank of suppliers
resources and contacts an asset. Product knowledge an asset. Ability to travel throughout the province with some overnight stays. Proficiency in MS Office (Outlook
Word
Excel
PowerPoint
Access
Adobe Acrobat. Bachelor’s degree in business administration or other related field
or equivalent work experience.