Excellent written and verbal communications skills. Excellent ability to pay attention to detail and enter data accurately. Excellent organizational and multi-tasking skills
and ability to set priorities and meet deadlines when encountering conflicting demands
and working under pressure. Demonstrated ability to provide excellent customer service
respond to enquiries and provide information
assistance and related services to the general public
faculty
staff
and students. Ability to investigate and listen in order to solve problems and provide solutions. Ability to work with challenging or difficult situations. Ability to work independently and in a team environment. Ability to multitask and work with frequent interruptions
while adhering to strict deadlines. Excellent ability to maintain collegiality
team work and a respectful workplace environment. Ability to foster effective communication and teamwork among employees
facilitating understanding of individual
team
and organizational goals. Ability to ensure that all employee and customer interactions are respectful
service focused
and collegial. Ability to support RES team in change management which may include enhancing activities that drive change in collaboration with the change team. Excellent ability to interpret and apply College
government
and departmental policies
procedures and guidelines. Excellent ability to exercise judgement
diplomacy
tact and discretion. Ability to maintain confidentiality of records and information. Intermediate level in the use of standard computer applications including word processing (Word)
spreadsheets (Excel)
presentation (Power Point)
and email. Ability to achieve a keyboarding speed of 40 wpm.