Inktel Cover Letter

Hello Hiring Manager, I am Tiffani Renfroe and I am interested in the chat support position at InkTel. I have many years of customer service experience, both in person and over the phone. I have also worked in customer account management, inbound and outbound calling, email support, and have excellent communication skills. I am a fast typist and have a lot of experience with data entry. I am also software literate and have excellent listening skills. I am very resourceful and have a lot of empathy. I am also very good at de-escalating situations. I have excellent verbal and written communication skills. I am also very good at building customer trust and loyalty. I believe that I would be an excellent chat support agent and would love to help InkTel provide excellent customer service. I am available to start work immediately and can be reached at 555-555-1212. Thank you for your time and consideration. Sincerely, Tiffani Renfroe