Software Installation
Software Implementation
Basic Hardware software Troubleshooting
Basic knowledge of ITIL foundation
Active Directory
Data Analysis And Report Generation
Team work
System Testing and Debugging
Device Configuration
LAN Management
Public Requirement Management
Records Keeping
Customer/Client Communication
Trainer
Information Circulating
Creative Advising
Content Management
Use of MS Office Package
IT Administration
Administrative Operations
• Used different government software (like Health Management System
LISA
FRA
LED
SUTRA
LG-Profile
E-Library
IEMIS
Mobile-App
Office Website
Office Integrated System
PPMO
Election Portal
DONIDCR
NLC
PAMS) as an admin or focal person. • Used Different types of softwares like ( Windows OS
MS Office
Remote Server
Group SMS
Audio Message System
EZView
Browsers
Management Information System
Google forms
FAX/Scan
File Sharing
Anydesk
Putty
Google Earth
Gmail etc) on daily basis. • Worked with different kinds of hardware technologies (like desktop
laptop
printers
scanners
CCTV
Internet
Cabling
Intranet
Ad Hoc
Smart TV
led boards
GPS
Intercom PABX
E-attendance
Switch
Routers) during installation
maintenance
troubleshooting ) for providing services to public or employee on daily basis. • Beside above Direct Communication with Public
Help Desk Support(direct/phone)
Daily IT support to employee
Report Generation and Data Analysis
Documentation
Implementation of Security Ethics
Maintaining necessary Confidentiality or Service Level Agreement
finding and fulfilling the needs of organization
updating and upgrading of systems
field visit
survey
village camp etc.