Receive visitors and answer queries in a polite and meaningful manner while ensuring that security procedures are followed. • Provide high quality telephone service through the switchboard by answering queries
taking accurate phone messages and ensuring that they are routed in a timely manner to the intended recipient in an efficient
pleasant and effective manner. • Handle and report any anomalies in the communication systems. • Manages incoming and outgoing mail
courier services and the weekly pouch while ensuring that any mail addressed to the Country Office is properly registered and delivered to the Front Office as quickly as possible. • Compiling invoices for the various mail and courier vendors. • Receiving and compiling vendor tenders to share with appropriate receiving teams. • Receive and forward invoices to appropriate departments including the coordination of office supply and service orders with vendors. • Coordinating the delivery of payments. • Maintain an up-to-date database of Government Officials
Donors
UN agencies
Non-Governmental Organizations
vendors and other institutions and persons regularly associated with the work of the Country Office. • Maintaining the internal office directory listing of staff sitting locations
extension numbers
cellphone numbers and continuously updating and circulating to staff. • Manage the scheduling of multiple videoconferences and meeting rooms. • Supports logistical coordination for conferences
workshops
retreats
learning events
sending invitations to participants and follow up on confirmation of attendance as necessary. • Serve as a backup for IFC Program Assistants and provide support to IFC visiting missions and teams on the ground as required. • Handle filing and other administrative duties as required. • Handling and solving non-routine tasks and requests (responding to requests requiring address queries