Degree or equivalent Experience Essential criteria Demonstrable experience of applying key governance and assurance principles Demonstrable experience of risk & incident management in a health care setting Knowledge Essential criteria Basic knowledge of risk management principles Desirable criteria Good understanding of the Governance agenda across the NHS Knowledge of Risk
Clinical Audit & Effectiveness
Regulatory Compliance and Incident and Complaints management processes Skills Essential criteria Excellent written and verbal communication skills Ability to carry out incident investigations Ability to convert complex sensitive medical information into “layman’s terms”. Ability to communicate with staff at all levels of the organisation and with patients. Ability to present information utilising basic IT skills Ability to interpret data and present in excel Understanding of the Serious Incident Framework and Governance agenda Ability to motivate
persuade and negotiate in pressurised and difficult situations. Ability to manage own workload without supervision Excellent organisational skills
By Dr. Shailaja Ramidi