With many years in banking and other customer service-focused industries. My ambition is always to exceed my past performance whether that be with customer service resulting in a great customer experience or gaining further education to upskill myself. I love being part of a team and can also work independently. I want to further my ambition and realize investing in myself through education will help this. I have a kind and empathetic nature. One of my strengths is patience whether it be teaching a customer how to bank online or helping a colleague with training.Customer Service Advisor Waltham
Christchurch Monday to Friday 8.00 am to 5.00 pm - no weekends Are you a positive ‘can do’ person who thrives in a customer facing environment? Can you find solutions for customers whilst being able to sometimes think outside of the square to provide superb service. Hollands Suzuki Cars are looking for a Permanent Full-Time Customer Service Advisor for our busy Christchurch branch. As the face of our business you will be both willing and able to ‘go the extra mile’ for all our customers to help enhance our customers experience. Some of your main duties and responsibilities would include - Meeting and greeting customers Managing incoming calls both for the Service Department and distribution throughout the company. Arranging bookings for service work Answering customer enquiries and making service bookings Processing of job sheets Liasing between customers and technicians Receiving and processing debtors payments Processing of LTSA and motor registrations To succeed in this role you will possess excellent communication skills
proficient computer skills
have high accuracy in recording data and be able to multitask. Our ideal candidate will have proven experience in a similar role
preferably but not necessarily in an automotive related field
a full clean NZ drivers licence and be legally entitled to work within NZ. In return Hollands Suzuki Cars offers a stable role within a friendly
supportive
family based business work environment with a great team of like minded people to work along side of. How to apply - If this role sounds like you
please click on the apply button. We will be in touch if you are shortlisted for this opportunity. Employer questions Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? Do you have a current New Zealand driver's licence? Do you have customer service experience?