Analyst Phc Performance Management, Health Systems Strengthening Cover Letter Examples And Template
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Analyst Phc Performance Management, Health Systems Strengthening Cover Letter Examples
Analyst PHC Performance Management, Health Systems Strengthening Cover Letter At The Clinton Health Access Initiative, Inc. (CHAI)
The Clinton Health Access Initiative, Inc. (CHAI)
Kano
B.Pharm
PharmD
MBA
CHAI PHC Workforce Performance Management Background Nigeria is the second-largest contributor of maternal and newborn mortality globally
with 512 maternal deaths per 100
000 births. Most maternal and neonatal deaths are caused by a small number of preventable and/or treatable conditions that can be addressed at the primary care level. Efforts to improve service coverage through increased spending have been largely unsuccessful
and key coverage statistics have remained relatively constant. The Nigerian government has demonstrated its commitment to ensuring universal health coverage (UHC) in the State through the improvement of primary health care (PHC). The country’s second and overarching 5-year National Health Strategic Development Plan (2018-2022) sets priorities for the national health system. The National Health Act (2014) provides a framework for the delivery
financing
and standards of the National Health System. This Act birthed the Basic Health Care Provision Fund (BHCPF) - a demand and supply financing mechanism that aims to provide a basic package of SRMNCH services to the rural poor that is currently being operationalized across the country. Recognizing the pivotal role of a robust performance management system in establishing a resilient and responsive Primary Health Care (PHC) system
CHAI
through regional grant funding from the Swedish International Development Agency (SIDA) worked with Kano and Kaduna states to design and pilot a revamped performance management system with the end goal of systematically improving the operations
outputs (in terms of service provision – availability
quality) and resulting outcomes (in terms of population coverage
improved access
and longer term reduction in morbidity and mortality) of the PHC facilities. This work which commenced in 2021 resulted in the development of the Minimum Service Package – Monitoring Team (MSP-MT) approach in Kano and known as the Service Delivery Plan – Monitoring Team (SDP-MT) approach in Kaduna state. In Kano and Kaduna states
CHAI supported the State Primary Healthcare Boards to set up cross-cutting internal “delivery units” that worked with the different program teams to set key performance indicators for the PHC using the NPHCDA policy on Minimum Service Package for PHCs as the gold standard. CHAI provided technical assistance to these teams to develop a process of performance reviews that entailed 1) Multi-stakeholder facility visits and data collection to identify the gaps in service provision inputs
outputs and outcomes using primary and secondary data (such as the DHIS 2 for utilization data)
2) Development of short-term facility improvement plans (with clear milestones and timelines) during the facility visits for each facility
a process led by the Facility in-charge and their health workers’ team and supported by the visiting team
and 3) regular follow up on the facility improvement plans and actions taken as defined within the plans at the different levels where necessary action are identified. CHAI currently supports the SPHCBs in Kano and Kaduna to leverage the learnings and best practices from the MSPMT and SDPMT to develop an optimal PHC System Performance Management Framework with the aim of improving the readiness of PHC facilities to deliver high quality Basic Minimum Package of Essential Health Servies. The optimized framework consists of four essential components: Performance Standards: Establishing standards
targets
and goals based on guidelines
benchmarks
or expectations to improve public health practices. Performance Measurement: Creating and applying metrics to evaluate progress toward the set standards. Reporting Progress: Documenting and communicating the results through appropriate feedback mechanisms Quality Improvement (QI): Implementing processes to manage change and enhance policies
programs
and infrastructure based on performance data This investment seeks to rapidly scale the optimized Performance management framework to cover all the Apex PHC facilities in each state
augment the use of data-driven decision-making at all levels of the healthcare system
driving systemic changes crucial for enhancing the operations
production
and delivery of essential primary healthcare (PHC) services. This will directly contribute to improved access and quality of health services available at the PHC level. This investment is designed to align with and complement the government's renewed commitment to enhancing PHC as a cornerstone for achieving UHC in Nigeria
as outlined in the BHCPF 2.0 under the current administration. By laying down a robust groundwork for transforming the PHC system
CHAI aims to create a sustainable model that not only improves health outcomes but also supports a resilient health infrastructure capable of meeting the current and future health needs of Nigeria's population. This investment will not only lead to substantial improvements in healthcare service delivery but also serve as a replicable model for other states
thus amplifying the impact across the entire country. Position Overview CHAI is seeking a highly motivated and resourceful individual with relevant experience in primary health care delivery and performance optimization as a Program Analyst to support CHAI Nigeria’s expanding primary health care performance management work in Kano and work within a dynamic team with diverse backgrounds. The Program Analyst will report to the Senior Program Manager. He or she will work with key government stakeholders to develop and operationalize plans and conduct monitoring and evaluation. He or she will be responsible for documenting and sharing learnings with other CHAI Nigeria teams
CHAI’s global Health Systems Strengthening as well as in-country partners. Responsibilities Facilitate the redesign of the PHC Performance Management System in Kano
including Conduct of gender responsive Data and PHC Systems Diagnostic Assessment and ideation workshops to develop the optimal gender integrated PHC Performance Management framework Provide technical assistance to the SPHCBs to implement the optimal PHC performance management framework
including support for Conducting merit-based selection of State and LGA PHC ISS supervisors and conduct comprehensive training for all selected supervisors and supervision of Bi-monthly facility assessment visits across all apex PHC Support the design and implementation of Behavioural Interventions to enhance data use for improved PHC performance management at LGA and state level Support the design and implementation of a robust Knowledge Management and Learning Agenda Initiative
including documenting and disseminating program successes and lessons learned
synthesizing them into a range of knowledge materials to ensure effective communication of insights Support the Health Insurance Agencies to design and implement innovative approaches for domestic resource mobilization for the VPP program Work with KSCHMA and SPHCMB to design and implement targeted demand generation approaches to improve awareness and service utilization among BHCPF/VPP enrollees Support the SPHCBs to diagnose and improve the efficiency of the BHCPF retirement and QIP/QBP development and approval processes Support KSCHMA to improve the efficiency of referral and claims processing (including optimizing the turnaround time for processing referrals and claims) Conduct a comprehensive diagnostic assessment to identify stock out incidents of drugs and commodities covered under the BHCPF benefit package. Analyse the root causes of stock outs across the supply chain and explore potential solutions Support the state primary healthcare management board to develop yearly annual operational plans and monitoring processes to improve Sexual and Reproductive Health (SRH) and Primary Healthcare service delivery Participate in and sometimes
lead
donor engagement calls including providing regular team updates to CHAI global team colleagues Disseminate learnings including through global summits
sessions at conferences
team calls
and development of case studies and Stay abreast of the evolving health financing and Primary Health Care landscape
monitoring key trends in the field
and support learning within the country health financing team and across Take initiative to identify new opportunities and take on other responsibilities as needed and as requested by the Senior Program Manager and Country Director. Qualifications A medical
business
economics
or relevant degree; A Master’s degree is essential; consulting background is an advantage At least 3–5 years of experience
including experience in the health sector in low- and middle-income countries Program management experience
working end to end from strategy development to proposal development
through implementation
monitoring and evaluation and reporting
as well as program budgeting and operations An ability to write persuasively using evidence and to explain complex concepts to a variety of audiences
including donors and partners as well as senior government officials Strong technical and scientific writing skills Strong facilitator and oral communicator
able to explain complex concepts to a variety of topics Ability to handle multiple tasks simultaneously and quickly adapt to changing environments Entrepreneurial attitude
ability to self-motivate and propose new ideas Full proficiency of Microsoft Word
Excel and Ability to develop persuasive and sophisticated PowerPoint presentations Strong interpersonal skills and proven ability to build relationships in a multicultural environment Ability to coach teams and lead performance development initiatives for program team members Excellent command of the English language
By Sa'ad Ado Koki
Sa'ad Ado Koki
[Your Address]
[City, State, Zip Code]
[Your Email]
[Your Phone Number]
[Date]
CHAI Recruitment Team
The Clinton Health Access Initiative, Inc. (CHAI)
[Company Address]
[City, State, Zip Code]
Dear CHAI Recruitment Team,
I am writing to express my interest in the Analyst PHC Performance Management, Health Systems Strengthening position at The Clinton Health Access Initiative (CHAI). With a robust background in pharmacy, health systems, and performance management, I believe I am uniquely positioned to contribute to CHAI's mission of transforming primary health care in Nigeria.
My educational qualifications—a B.Pharm, PharmD, and MBA—fused with my hands-on experience in primary health care optimization, specifically within Nigeria's challenging health landscape, allow me to understand and tackle the complex barriers to effective health service delivery. My work with the State Primary Healthcare Boards in Kano and Kaduna has equipped me with vital skills in developing performance management systems that increase service availability and quality, ultimately reducing maternal and newborn mortality rates.
I am particularly drawn to this role because of CHAI's commitment to improving health outcomes at the grassroots level. The establishment of a robust performance management framework aligns perfectly with my belief in data-driven decision-making and effective stakeholder engagement. I am eager to apply my skills in conducting comprehensive assessments, developing training programs, and facilitating knowledge sharing to enhance the efficacy of health services.
Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to CHAI's vital work in Kanol.
Sincerely,
Sa'ad Ado Koki