With many years in banking and other customer service-focused industries. My ambition is always to exceed my past performance whether that be with customer service resulting in a great customer experience or gaining further education to upskill myself. I love being part of a team and can also work independently. I want to further my ambition and realize investing in myself through education will help this. I have a kind and empathetic nature. One of my strengths is patience whether it be teaching a customer how to bank online or helping a colleague with training. Customer Service Representative FMG View all jobs Christchurch Central
Canterbury Customer Service - Call Centre (Call Centre & Customer Service) Full time Posted 3d ago Are you ready to build a career in a proud 100% NZ Owned Mutual? FMG are looking for Sales and Service Superstars with roles within both our Service Centre and New Client Centre. These roles are more than simply “answering the phone”
you will be the voice of FMG and will be the first point of contact for new or existing clients. You will be talking with our clients daily – answering queries
selling insurance products
problem solving and ensuring we continue to deliver on our promise of ‘providing FMG clients with a world class service experience’ and ensuring all their insurance needs are met! Since 1905 FMG has been protecting the interests of rural New Zealand. Now over 100 years later
we’re still 100% New Zealand owned and the country’s leading rural insurance specialist. As a mutual we invest profits back into the business to keep our premiums competitive for clients. As an employer
we invest in our people to foster a working environment that promotes achievement and celebrates success! To be successful in these roles you will have an excellent telephone manner
high-quality listening skills
problem solving skills and a never-ending commitment to the customer. Your ability to think on your feet
the willingness to learn
be able to retain complex information and have a high level of computer literacy. You’ll be provided with full training and support which will ensure you achieve your full potential. At FMG
we know our success is because of our people. So
when you join our team
it's our priority to make sure you're well looked after and feel a part of the FMG family. So along with an opportunity to kick start your career
FMG also offers free life insurance and income protection
4% company contribution to superannuation
flexible working practices
five paid professional development days
2 paid wellbeing days
annual salary reviews and a paid give back every year – among many exciting benefits. So
if you want to work within a great team
for an organisation with an amazing culture
in a role that will challenge you and open up doors for future opportunities within FMG
then make it happen - Apply now. These are full time roles (37.5 hours per week)
with set scheduled shifts across five days (Monday to Saturday) between 7.30am – 6.30pm. Salaries start at $52
000 per annum
with yearly pay reviews. Applications close 5pm
Thursday 2nd May 2024. Key Recruitment Information – If you are shortlisted
you will receive an email invitation to an Assessment Centre
in our Christchurch office on Tuesday 14th May 2024. Successful applicants will be expected to commence full-time work / training from Monday 24th June 2024.