he role: IT Focal point for designated business areas for requests
projects and issues management/escalation. The primary business area will be Shipping and Freight but may be asked to focus on other areas. Maintain and update list of key requirements and projects. Understand business needs and prioritize requests regularly with business owners by business area. Capture and document/spec. business requirements
to be submitted to delivery teams. In case a request is referred to a different team (incl. infrastructure teams)
oversee/project manage activity. Provide guidance and advice to business owners on IT matters
IT policy and project management processes for new IT-project-needs. High priority requests will be assigned to a delivery team
based on business urgency and criticality. Ability to deliver quick-wins where required
hence certain IT technical skills will be essential. Schedule and manage rollouts (UAT
training
hyper care). Contribute to 3rd level support to help resolve business issues. Background: Highly motivated and committed team player and able to show proactivity and resourcefulness. Deep understanding of the end to end Trading Lifecycle for physical commodities
preferably within the Oil
Energy
Freight industry. Good knowledge of CTRM
freight chartering (e.g. IMOS) applications and related financial systems and processes in a Trading-environment. Experience of min. 5 years in a Business Analyst role deploying similar business environments. Experience of Freight and Shipping projects in a business facing role. Good interpersonal skills and able to interact with users at all levels
as well as with other technical/IT colleagues from various countries and cultures. Understanding of Agile methodology
artifacts (user stories
acceptance tests) and Change Control processes. Demonstrate leadership and abilities to manage issues cope in difficult situations and find solutions/options to problems or facilitate escalation for ensuring projects move forward. Highly organized
service oriented
possesses problem solving skills and able to cope in difficult situations in a fast-moving trading environment. Thorough
pay attention to detail/QA
disciplined and methodical. Project management experience. Good knowledge on various IT and analytics tools will be a plus
e.g. report writing
SQL Server/other relational DBs; reporting
BI tools (Tableau/Click-view)
complex spreadsheets
scripting and other related tools for assisting power users in delivering quick-wins. Possess good communication skills in a multicultural global environment. Fluent in English with excellent drafting skills
spoken French a benefit.