A positive and proactive attitude and willingness to work with members of the public
staff and volunteers. Hard working
enthusiastic and a team player. Excellent communication and interpersonal skills (verbal and written). Good organisational and time management skills. Reliable and flexible. Able to work on own initiative and have good judgement to escalate issues or seek guidance as appropriate. A good knowledge of dogs and understanding of dog behaviour and their welfare requirements. A good understanding of positive reinforcement techniques. Experience of working and training a variety of dogs. Experience of implementing positive reinforcement training. A good understanding of dog behaviour
including the ability to read canine body language
facial expressions
and vocalisations
and understand how these relate to the emotional state of dogs. A good understanding of the importance of great customer service
ideally with experience of providing excellent customer care. Administrative skills
including use of MS Office and computerised systems. Commitments to the aims and objectives of Dogs Trust. Ability to travel
including staying away from home on occasion
for training
meetings and conferences. Full
clean manual UK driving licence and confident driving a variety of vehicles. A reasonable level of fitness
stamina and mobility is required to complete the varied physical demands of the role. Emotional resilience to manage the potentially emotional demands of the role.