With many years in banking and other customer service-focused industries. My ambition is always to exceed my past performance whether that be with customer service resulting in a great customer experience or gaining further education to upskill myself. I love being part of a team and can also work independently. I want to further my ambition and realize investing in myself through education will help this. I have a kind and empathetic nature. One of my strengths is patience whether it be teaching a customer how to bank online or helping a colleague with training.Sika is a highly successful
multinational company specialising in technical products including waterproofing
flooring
roofing
sealants
epoxies
grouts
concrete admixtures
specialty mortars and concrete repair & protection systems. Sika’s products are proven both internationally and on a local level. Job Description About the role We are currently looking for an exceptional candidate to join our fast-paced Customer Services team in Christchurch. We are seeking an intelligent
energetic
and enthusiastic person for our phone-based customer and order management duties. This role is not for the faint hearted
and we are proud of the capabilities of our professional
organised team. Responsibilities include answering inbound calls
providing technical support of our products and applications
processing sales orders
and delivering a superior first-class customer service experience. Tasks revolve around managing the customer relationship from order receipt to delivery and invoice
with corresponding coordination of internal and external stakeholders. Qualifications What you will bring As the successful applicant
you will have exceptional communication and critical thinking skills for this busy
well varied
and technical role. You will be a quick learner
resilient
proactive
and forward thinking with a mature and professional outlook. Experience of working with SAP and/or within the building industry
or export market would also be an advantage. You can expect to receive and provide support
to sustain a positive working environment. Additional Information What we will provide Sika is a well-regarded employer and offers many benefits to a potential employee. As well as a strong well-established brand
there is an opportunity for training and career development and a friendly and welcoming team. Sika offers a generous employer contribution to Kiwisaver members
health and income protection insurance
company performance bonus and long service bonuses - what more could you want? We will have the right package for the right person. If you are interested in joining our diligent experienced customer services team
please apply via our careers website. Applicants for this position must have NZ citizenship
residency or a valid work visa. The successful applicant must pass a pre-employment drugs test.