Your role What you'll be doing We drive the fleet industry into the future At epyx
we specialise in eCommerce solutions for the automotive sector. We’re a member of FLEETCOR Technologies Inc
a global pioneer in developing new technology to help the fleet industry boost productivity and profitability. Our innovative 1link platform empowers our fleet customers to supercharge business growth
by helping them manage not just vehicle procurement and hire
but maintenance schedules
as well as end-of-life vehicle disposal and relicensing. They have been adopted by fleets totalling more than four million vehicles
around 9
000 service providers
and nearly all motor manufacturers on behalf of their franchise networks. Based at our office in Meriden
in the heart of the West Midlands tech-led revolution
and most well-known as a global centre for automotive production
the region is also on the rise as a top tech destination. You’ll be on the cutting edge of the Fleet Industry
working with our highly experienced Teams to deliver change across our suite of products. We’re situated 5 miles from Solihull town centre in the lovely surrounding countryside with excellent transport options from Coventry
Birmingham & Solihull. Our modern converted barns have fully stocked kitchens
breakout areas and a gym
and we are just a 5 minute walk from the nearby village centre and shops. About the role As part of our in house team of software developers
you will be directing involved in the design and delivery of our software applications and features for specific target groups and end users. Creating UX assets
design
prototypes and plans for our suite of software products
from initial brief through to final execution. You will work closely with the development team
QA and the product owners in an agile environment. This Designer must have strong knowledge of UX and familiarity of best practice web technologies and UI. You will help build and visualise our product roadmap in line with the business strategy and customer demand. In practice you will be using a range of specialist software tools to create workflows
specifications
and storyboards that clearly and concisely set out features that are useable
easy to navigate aesthetically appealing and engaging. This also mean engaging directly with users to better understand how they use the platform in their environment and business context. You will work with a wide spectrum of users from multiple backgrounds and organisation and need to communicate effectively and multiple levels. As part of the product team you will be creating innovative and engaging experiences that solve real problems and drive efficiencies and productivity in our customers’ business. Always focusing on customer experience and loyalty as well as brand management. Main responsibilities: New Feature Design and Specification Turn the business vision and customer requirements into workable prototypes and wireframes and clearly set out product development specifications using multiple approaches. Meet with internal and external stakeholders to gather information about their requirements Propose and sketch out a range of visual concepts both on paper and using software applications Create user personas
process maps and user journeys Find creative ways to solve UX problems Create lo-fi and hi-fi wireframes and prototypes using specialist tools such as Axure
InVision
as well as the Adobe product suite Work on cross-platform applications to develop user experiences covering mobile phones
tablets and computers Work collaboratively with other designers
product design and development teams
business analysts
engineers and project managers Liaise regularly with clients to ensure that designs meet their requirements and core business objectives Attend meetings to discuss and review progress on the project Run workshops for clients and internal stakeholders Conduct remote and on-site usability testing with real users to ensure the end-product design provides users with the optimum experience in terms of efficiency
effectiveness and engagement Redesign websites to make them more responsive Managing the UI/UX wider team Workshop Facilitation Facilitate Business Alignment
Ideation and Planning Workshops to drive engagement in product development with internal and external stake holders. Work with the development team to re-design applications and pages to make them more responsive. Build your design process with the whole team
and set out who you need be working with at each stage. User Research Conduct user research and obtain customer feedback Analysing user feedback and activity
and iterating to enhance the user experience Conduct usability tests on each independent type of page on the product and report on your findings Consulting with clients to understand their goals and explaining research results Conducting competitor and customer analysis Conduct competitive analyses of other applications that operate in the same space Prepare customer analyses based on our target demographic and initial transactions The role will predominantly focus on B2B UX design and so the successful applicant will have extensive experience in a B2B UX design role. The work is fast-paced and challenging
but together
we brainstorm
share ideas
work hard and aided with our can-do attitude
manage to push innovation boundaries and create world-class communication products for global clients. Other Benefits We offer a competitive salary alongside the following benefits: Hybrid working (3 days in the office) 25 days’ holiday (Option to buy/sell 5 days) + Bank holidays Personal private medical insurance and Vitality Health care Pension scheme 4 X Life insurance About FLEETCOR FLEETCOR is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control
simplify
and secure payment for fuel
general payables
toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by FLEETCOR (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with FLEETCOR's Resourcing Policy and include employment referencing
identity
adverse financial
criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. FLEETCOR is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: FLEETCOR will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any FLEETCOR employee by a third party agency and/or search firm without a valid written & signed search agreement
will become the sole property of FLEETCOR. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.