Cox Auto Enterprise Cover Letter

Dear Cox Auto Enterprise, I am writing in regards to the Technical Customer Care Specialist I position that is currently available. I came across this listing and feel that my qualifications would make me the perfect candidate for this role. I have over five years of customer service experience, with a majority of that time being spent in a call center environment. I have handled a wide variety of customer inquiries and have been praised by my supervisors for my ability to stay calm and professional under pressure. I have also had some experience handling technical support issues, which I believe makes me an ideal candidate for this role. In addition to my customer service experience, I have excellent written and verbal communication skills. I am confident in my ability to explain technical concepts to customers in a way that is easy for them to understand. I am also proficient in a variety of computer programs and am comfortable troubleshooting basic technical issues. I believe that I would be a valuable asset to your team and would be eager to put my skills to use in this role. I am committed to providing excellent customer service and am confident that I would be an asset to Cox Auto Enterprise. Thank you for your time and consideration. Sincerely, Rachel Woods