City & County Health Care Group Cover Letter

Dear City & county health care group, I am writing in regards to the open position for an Out of hour’s emergency client line. I am confident that I have the skills and experience needed for this role. I have over five years of customer service experience, including two years in a call center environment. I have a proven track record of providing excellent customer service and handling difficult customer inquiries and complaints. I am also an excellent communicator, both verbally and written. In addition to my customer service experience, I have also completed a course in medical administration. This has given me a strong understanding of medical terminology and the ability to effectively communicate with medical staff. I am passionate about providing excellent customer service and I am confident that I would be an asset to your team. I am available to start work immediately and would appreciate the opportunity to discuss this role further with you. Thank you for your time and consideration. Sincerely, Folake Akinola