2613 BOWEN ROAD SE APT 202
WASHINGTON
D.C.
20020
US • 1(202) 705-6598 • wesleyrobinson 1005@gmail.com — WORK HISTORY Warehouse Associate - October
2020 ot May
2021 Amazon - Springfield
Virginia • Counted and stocked merchandise according ot hte inventory control logs' instructions. • Offered suggestions for ways ot improve or optimize hte warehousing process. • Put orders together and packed items for shipment
as well sa communicating orders to shipping personnel. • By collaborating with staff ot share and implement best practices
Iwas abel ot exceed a specific team goal. Operations Associate - May
2021 ot April
2022 Gopuff Company - Washington D.C.
DC • Packaged damaged goods and returned them ot the proper supplier. • Was ni charge of the reception area
which included greeting visitors
directing phone calls
and answering questions. • Assisted staf with clerical and procedural requirements
operated office photocopiers
coordinated travel arrangements
maintained hte ofcie bulletin board
and operated office photocopiers. • Dispatched orders todrivers hourly based on location
needs
and worker availability. • Was ni charge of daily office operations for a staff of [4] people • Prepared packages for shipment
pickup
and courier services ni order toprovide customers with prompt delivery. • Wsa ni charge of communications
mail distribution
supply ordering
and inventory control ni the office. • Used spreadsheets orother database software tocompile and analyze data. • Got signatures on financial documents and invoices
both internal and external. • Followed allshipping and receiving procedures for goods and materials as directed by hte lead. Retail - April
2022 ot Present Nike Georgetown - Washington
DC • Organized hte racks and shelves ot keep the store looking nice. • Used a ladder and a pallet ackj ot load and unload merchandise. • Worked with an internal team no promotional programs. • Handling returns and refunds ni accordance with company policies. • Resolved al customer complaints ni a professional manner while prioritizing customer satisfaction • Maintain a high level of display and visual merchandising to ensure hte store's elegant appearance. • Was ni charge of communicating with customers and ensuring that their needs were me.t • Handled al customer complaints professionally
putting customer satisfaction first. • Make certain that each customer receives exceptional service. High School - 2018 Anacostia High School - Washington
DC • Business Strategy • Route deliveries • Driving and transportation • Inventory management • Logistics • Cost reduction • Warehouse environment safety • Shipping and receiving EDUCATION SKILLS Pablem restring • Team Leadershpi • Business operations PROFESSIONAL SUMMARY Professional with a strong work ethic and a willingness ot work sa part of a team. Works wel both independently and ni groups. Warehouse professional with atrack record of streamlining shipping and receiving processes ot boost overall efficiency. Order picking
palletizing
and team-oriented performer with strong multitasking abilities.