Cirtex Cover Letter
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cirtex Cover Letter Examples
Customer Experience Team Member Cover Letter At Cirtex
Cirtex
Islington Christchurch
mmediate start available Islington
Full Time
Customer With many years in banking and other customer service-focused industries. My ambition is always to exceed my past performance whether that be with customer service resulting in a great customer experience or gaining further education to upskill myself. I love being part of a team and can also work independently. I want to further my ambition and realize investing in myself through education will help this. I have a kind and empathetic nature. One of my strengths is patience whether it be teaching a customer how to bank online or helping a colleague with training. Service Please Quote Reference Number 11517 Contact centre experience Full time Monday - Friday opportunity Join the team at Cirtex Industries in Islington About Us At Cirtex
we pride ourselves on our culture of continuous improvement
excellence
and integrity. We supply a comprehensive range of geosynthetic and construction products
fostering progressive partnerships with our clients. Join us in our mission to enable exceptional outcomes through support every step of the way
from concept to construction. About the Role We are looking for an approachable and self-motivated Customer Experience Team Member to join the Cirtex team located in Christchurch. We're looking for a candidate with contact centre or customer service experience who has excellent phone-based customer service and communication skills. No prior industry knowledge is needed as on-the-job training is provided. What's on offer: Monday - Friday hours
7:30am - 4:00pm Immediate start Stable and secure
full time employment Competitive hourly rate plus bonus scheme On the job training and support Opportunities to grow within the company Free onsite parking Hybrid working environment
ability to work from home 2 days a week To be considered for this role
you will need: Willingness to develop expertise in the Cirtex NetSuite ERP system (prior experience with NetSuite is advantageous) Proficiency in computer use
including MS Office Suite
with reasonable typing ability Well-organised with a customer-focused mindset Strong communication and problem-solving skills High attention to detail and professionalism Proactive
accountable
and adaptable Able to thrive in a fast-paced environment and stay calm under pressure Positive attitude with strong interpersonal and relationship-building skills Results-driven with a commitment to continuous improvement Duties for this role include: Receive inbound calls - including sales calls Provide prompt
professional
accurate and courteous assistance to customers Respond to inquiries
assisting & directing calls in the most appropriate manner Submit/process sales orders Customer management Stock management oversight
including the processing of returns Create invoices
process cash sales & EFTPOS transactions Handle multiple customer communication channels including email and phone calls
By Angela Cummings
[Your Address]
[City, State, ZIP]
[Email Address]
[Phone Number]
[Date]
To Whom It May Concern,
I hope this letter finds you well. My name is Angela Cummings, and I am excited to apply for the Customer Experience Team Member position at Cirtex in Islington, Christchurch, as advertised with reference number 11517. With years of experience in the banking sector and customer service, I am confident in my ability to contribute positively to your team.
What excites me about Cirtex is your commitment to excellence and continuous improvement. I resonate deeply with the mission to foster progressive partnerships and provide exceptional support throughout the customer journey. My empathetic nature, combined with a strong patience for teaching and training, equips me to excel in delivering the outstanding service that Cirtex is known for.
I possess excellent phone-based communication skills and have honed my ability to navigate fast-paced environments while maintaining a calm demeanor. My previous roles have reinforced my organizational skills, attention to detail, and results-driven approach to problem-solving. I thrive not only as a team player but also in independent roles, continuously seeking opportunities to upskill and enhance my contributions.
I am eager to embrace Cirtex's training and growth opportunities and am available for an immediate start. I look forward to the possibility of discussing how I can be a valuable asset to your team.
Thank you for considering my application.
Sincerely,
Angela Cummings