Highly proficient in using various computer packages i.e. Word
Outlook
Excel etc
Experience of minute taking
Experience of producing and manipulating data for written reports
Understanding of Data Protection
the need for confidentiality and knowledge of Information Governance
Experience of liaising with people at difference levels in organisations
Excellent telephone manner excellent organisational
communication and letter writing skills
Good keyboard skills
Good inter-personal skills
Accuracy
Diplomacy
Good time management skills
Well motivated
Completer/finisher
Confident mature approach
Flexible approach to work
Ability to work under pressure
Ability to work as part of a team
Able to work under own initiative
Ability to deal with distressed patient and carers in a an appropriate manner
Ability to prioritize own workload
Approachable
Empathy with client group
Experience of working in a Mental Health