Employer site Applying for Service Administrator/Sales/Parts Award Appliances NZ Ltd View job description Angela Cummings Canterbury 0273098482 amtwel@gmail.com Resumé 28/2/24 - Alpine Spa CV 28 02 24.docx Resumé attached Cover letter Protect your privacy and learn how your data is used by SEEK. Explore site Service Administrator/Sales/Parts Award Appliances NZ Ltd Posted 23h ago Be a part of the Award Appliance Group a supplier of home appliances to the New Zealand market through major retail outlets and high end specialists
where our philosophy is more than just a business
we are family. You will be dealing with spare parts enquiries and product (appliances) sales through our outlet store along with administration support to our service agent network This position will be responsible for the following tasks: Handling both inbound and outbound calls and emails related to spare parts purchase enquiries. Handling stock duties relevant to our sales/repair operations including but not limited to selling
ordering
checking
and stocking
entering and responding to enquiries both from within and outside the organisation. Providing timely updates to agents
retailers and customers in relation to spare parts
service and stock. Taking ownership of escalations to provide a high standard of customer service to Awards customers at all times. Applicants for this position should have NZ residency or a valid NZ work visa. Ideally you will: Have previous experience in a customer facing administration role
preferably in a service environment and great attention to detail Be a great communicator Excellent customer service skills Have excellent computer skills and strong data entry skills. Excellent written and verbal English Strong time management You'll need to be a multi-tasker
and know how to remain calm under pressure with a can-do attitude and solid organisational skills. Hours of work are Monday to Friday
8.30am to 5.00pm.