Aa Insurance Cover Letter
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Customer Service Representative Cover Letter At AA Insurance
AA Insurance
A people person with proven customer service experience who is passionate about helping customers Has the ability to remain calm and de-escalate situations when required Excellent communication
listening
and reasoning skills Strong organisational and computer skills Able to work full-time hours and commit to 3 weeks of full time training starting on the 30th of October. Warehouse Operator/ Dispatcher Asahi Beverages / 2021-Present In this position I was able to gain knowledge in logistics
and develop skills in data entry and dispatching. My team leader placed me in the role “back-up dispatcher” as a I displayed a high level of competency when joining the company. Asahi Beverages is Oceania’s leading beverage company. • Gained extensive knowledge of the inner workings of logistics
and the steps necessary to ensure smooth operation. • Answering clients’ emails
and responding to any problems that arouse. • Worked data entry in the warehouse
handling paperwork. Cashier/Runner Greenlane Café / 2020 Within my time at Greenlane
I was given the privilege of becoming acquainted with many of the regulars of the café
and locals within the area. This gave an eye-opening experience of customer service being much more than just small talk
and changed the way I interact with customers in general. • Obtained familiarity with customers of all ages. • Worked under extreme pressure. • Flexibility with work hours
as I had to work most weekends. Front Desk/Barista/Supervisor Gravity Manukau / 2019-2020 This job was the first I had had of its kind
that allowed me to further gain more responsibility in the work place. There were many occasions where I was left to my own accord to run the park
and others where I closed the park entirely on my own. Also spent a lot of time entertaining children
and supervising. • Independently go through closing tasks
such as cash-up and cleaning. • Produce large number of coffees during peak holiday season. • Take bookings/organise birthdays over phone or email. Waitress/Barista/Bar Person Castaways Resort / 2018-2019 Not only was I waiting the Restaurant
but also the Wedding Venue. Attention to deal was greatly appreciated in times of Weddings
as we did all the dressing up and decoration of the reception and dining room ourselves. These work hours were demanding. We relied on precise planning of each hour to make sure the running of Restaurant and Wedding was smooth. • Promoted to Senior Waitress after 3 months because of performance. Waitress/Runner/Bar Person Cleaver & Co Sylvia Park / 2017-2018 Cleaver & Co was my first ever paying job
I was one of the first ever employers of the new Restaurant branch. This role was also the first instance where I was able to put to work all the knowledge
I had gained at NZMA
which is initially how I got the job. • Learnt how to priorities
and organize orders.
By Xilena Tuapola
Hello Hiring Manager,
I am writing in regards to the Customer Service Representative position at AA Insurance. I am confident that I have the skills and experience needed for this role, and I am eager to put my skills to work in a new environment.
I have extensive customer service experience, and I am passionate about helping customers. I have the ability to remain calm and de-escalate situations when required, and I have excellent communication, listening, and reasoning skills. I am also highly organised and have strong computer skills. I am available to work full-time hours and can commit to 3 weeks of full-time training starting on the 30th of October.
In my previous role as a Warehouse Operator/Dispatcher at Asahi Beverages, I gained extensive knowledge of the inner workings of logistics, and I developed strong data entry and dispatching skills. I was also responsible for answering clients' emails and responding to any problems that arose. My team leader placed me in the role of “back-up dispatcher” as I displayed a high level of competency when joining the company.
At Greenlane Café, I was given the privilege of becoming acquainted with many of the regulars of the café, and I gained an understanding of the importance of customer service. I also learned how to work under pressure, and I was flexible with my work hours as I often had to work weekends.
In my role as Front Desk/Barista/Supervisor at Gravity Manukau, I was responsible for independently going through closing tasks, such as cash-up and cleaning. I also produced a large number of coffees during the peak holiday season. I took bookings and organised birthdays over the phone or via email.
At Castaways Resort, I was responsible for waiting the Restaurant and the Wedding Venue. I was attentive to detail and I was able to dress up and decorate the reception and dining room for weddings. I was also promoted to Senior Waitress after 3 months because of my performance.
At Cleaver & Co Sylvia Park, I was one of the first ever employers of the new Restaurant branch. I was also able to put to work all the knowledge I had gained at NZMA, which is how I got the job. I learnt how to prioritise and organise orders.
I am confident that I have the skills and experience needed for the Customer Service Representative position at AA Insurance, and I am eager to put my skills to work in a new environment. I am available to work full-time hours and can commit to 3 weeks of full-time training starting on the 30th of October.