Senior Machine Learning Engineer

Signifyd is a global leader in e-commerce fraud protection and chargeback prevention. The company uses machine learning and big data to provide a 100% financial guarantee against fraud, enabling online retailers to approve more orders and increase revenue while reducing risk. Founded in 2011, Signifyd's mission is to make commerce safe for everyone by delivering a comprehensive fraud protection platform that integrates seamlessly with merchants' systems. Their solutions help businesses improve customer experience, reduce operational costs, and grow confidently in the digital economy.

At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.

Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud.

The Senior Machine Learning Engineer will join our ML team. This team is responsible for building, maintaining, and monitoring the production ML models and offline experimentation frameworks that are at the core of Signifyd’s product. This includes the core fraud detection model that decides the majority of our traffic, alongside our model training and evaluation infrastructure. We work closely with Platform Engineering teams to contribute novel modeling methods, advanced feature engineering, and robust statistical practices.

Our Culture
We value tenacity, curiosity, and a hunger for learning. Our adversaries are highly motivated fraudsters looking to exploit any gap. We seek equally motivated individuals who are passionate about keeping our customers safe while pulling the field of adversarial machine learning forward.

The Role
As a Senior Machine Learning Engineer, you will be a driver of technical execution within the ML team. You won’t just build models—you’ll own the end-to-end lifecycle of high-impact ML projects, from offline experimentation to deployment to production. You will be responsible for improving model performance, refining our experimentation processes, and ensuring our fraud detection systems are robust, scalable, and scientifically sound.

Responsibilities:
- Expand ML Capabilities – Identify, prototype, and integrate new ML technologies and infrastructure to enhance fraud detection effectiveness and scalability.
- Enable High-Velocity Experimentation – Own the design and implementation of ML pipeline components that accelerate our innovation.
- Collaborate Across Functions – Partner with Product, Engineering, and Risk teams to translate business requirements into technical solutions and ensure ML initiatives align with customer needs.
- Raise the Bar – Foster a culture of technical excellence by championing best practices in testing, documentation, model monitoring, and development.

Requirements:
- Education: A degree in Computer Science, Statistics, or a comparable quantitative field.
- Experience: 4-6+ years of post-undergrad work experience in a production-grade ML environment.
- Technical Depth: Strong foundation in machine learning theory, statistical evaluation, and experience with supervised/unsupervised learning at scale.
- Execution Focus: Proven track record of taking ML projects from research/prototype to high-scale production environments.
- Communication: Ability to communicate technical findings clearly to both technical peers and non-technical stakeholders.
- Tech Stack: Proficiency in Python, SQL, key ML libraries, and Spark.
- Mindset: A strong outcome-oriented mindset—you care about the "why" behind the models and the business impact they create.

Nice to have:
- Previous experience in fraud, fintech, payments, or e-commerce.
- Passion for writing well-tested production-grade code.
- A Master’s Degree or PhD.

Why Join Us?
- Make an Impact – Your work will directly shape the future of fraud prevention, protecting billions of payments.
- Lead & Grow – Drive high-visibility initiatives and develop leadership skills in a fast-paced, high-growth environment.
- Innovate at Scale – Work with cutting-edge ML technologies and experiment freely to push the boundaries of what’s possible.
- Collaborative Culture – Join a team that values curiosity, ownership, and continuous learning.

Benefits in our US offices:
- Discretionary Time Off Policy (Unlimited!)
- 401K Match
- Stock Options
- Annual Performance Bonus or Commissions
- Paid Parental Leave (12 weeks)
- On-Demand Therapy for all employees & their dependents
- Dedicated learning budget through Learnerbly
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Short Term and Long Term Disability Insurance
- Life Insurance
- Company Social Events
- Signifyd Swag

Compensation:
- In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
- Base Salary Ranges by Pay Zone:
  - Tier 1 (NYC/SF Bay Area/Seattle): $160,000 - $190,000 annually
  - Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $150,000 - $180,000 annually
  - Tier 3 (US - All Other): $140,000 - $170,000 annually
- Equity: This role is eligible for a stock option grant of 4,000 stock options, based on the position level and internal compensation guidelines.
- Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary.

Signifyd is committed to inclusive hiring and providing reasonable accommodations during the hiring process.

The Senior Machine Learning Engineer will develop, maintain, and monitor ML models to enhance fraud detection at Signifyd.

United States

At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.

Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud.

The Senior Machine Learning Engineer will join our ML team. This team is responsible for building, maintaining, and monitoring the production ML models and offline experimentation frameworks that are at the core of Signifyd’s product. This includes the core fraud detection model that decides the majority of our traffic, alongside our model training and evaluation infrastructure. We work closely with Platform Engineering teams to contribute novel modeling methods, advanced feature engineering, and robust statistical practices.

Our Culture
We value tenacity, curiosity, and a hunger for learning. Our adversaries are highly motivated fraudsters looking to exploit any gap. We seek equally motivated individuals who are passionate about keeping our customers safe while pulling the field of adversarial machine learning forward.

The Role
As a Senior Machine Learning Engineer, you will be a driver of technical execution within the ML team. You won’t just build models—you’ll own the end-to-end lifecycle of high-impact ML projects, from offline experimentation to deployment to production. You will be responsible for improving model performance, refining our experimentation processes, and ensuring our fraud detection systems are robust, scalable, and scientifically sound.

Responsibilities:
- Expand ML Capabilities – Identify, prototype, and integrate new ML technologies and infrastructure to enhance fraud detection effectiveness and scalability.
- Enable High-Velocity Experimentation – Own the design and implementation of ML pipeline components that accelerate our innovation.
- Collaborate Across Functions – Partner with Product, Engineering, and Risk teams to translate business requirements into technical solutions and ensure ML initiatives align with customer needs.
- Raise the Bar – Foster a culture of technical excellence by championing best practices in testing, documentation, model monitoring, and development.

Requirements:
- Education: A degree in Computer Science, Statistics, or a comparable quantitative field.
- Experience: 4-6+ years of post-undergrad work experience in a production-grade ML environment.
- Technical Depth: Strong foundation in machine learning theory, statistical evaluation, and experience with supervised/unsupervised learning at scale.
- Execution Focus: Proven track record of taking ML projects from research/prototype to high-scale production environments.
- Communication: Ability to communicate technical findings clearly to both technical peers and non-technical stakeholders.
- Tech Stack: Proficiency in Python, SQL, key ML libraries, and Spark.
- Mindset: A strong outcome-oriented mindset—you care about the "why" behind the models and the business impact they create.

Nice to have:
- Previous experience in fraud, fintech, payments, or e-commerce.
- Passion for writing well-tested production-grade code.
- A Master’s Degree or PhD.

Why Join Us?
- Make an Impact – Your work will directly shape the future of fraud prevention, protecting billions of payments.
- Lead & Grow – Drive high-visibility initiatives and develop leadership skills in a fast-paced, high-growth environment.
- Innovate at Scale – Work with cutting-edge ML technologies and experiment freely to push the boundaries of what’s possible.
- Collaborative Culture – Join a team that values curiosity, ownership, and continuous learning.

Benefits in our US offices:
- Discretionary Time Off Policy (Unlimited!)
- 401K Match
- Stock Options
- Annual Performance Bonus or Commissions
- Paid Parental Leave (12 weeks)
- On-Demand Therapy for all employees & their dependents
- Dedicated learning budget through Learnerbly
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Short Term and Long Term Disability Insurance
- Life Insurance
- Company Social Events
- Signifyd Swag

Compensation:
- In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
- Base Salary Ranges by Pay Zone:
 - Tier 1 (NYC/SF Bay Area/Seattle): $160,000 - $190,000 annually
 - Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $150,000 - $180,000 annually
 - Tier 3 (US - All Other): $140,000 - $170,000 annually
- Equity: This role is eligible for a stock option grant of 4,000 stock options, based on the position level and internal compensation guidelines.
- Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary.

Signifyd is committed to inclusive hiring and providing reasonable accommodations during the hiring process.Benefits:<ul><li> Discretionary Time Off Policy (Unlimited!)</li><li> 401K Match</li><li> Stock Options</li><li> Annual Performance Bonus or Commissions</li><li> Paid Parental Leave (12 weeks)</li><li> On-Demand Therapy for all employees & their dependents</li><li> Dedicated learning budget through Learnerbly</li><li> Health Insurance</li><li> Dental Insurance</li><li> Vision Insurance</li><li> Flexible Spending Account (FSA)</li><li> Short Term and Long Term Disability Insurance</li><li> Life Insurance</li><li> Company Social Events</li><li> Signifyd Swag</li></ul>

Signifyd

Senior Machine Learning Engineer The Senior Machine Learning Engineer will develop, maintain, and monitor ML models to enhance fraud detection at Signifyd. At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.

Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud.

The Senior Machine Learning Engineer will join our ML team. This team is responsible for building, maintaining, and monitoring the production ML models and offline experimentation frameworks that are at the core of Signifyd’s product. This includes the core fraud detection model that decides the majority of our traffic, alongside our model training and evaluation infrastructure. We work closely with Platform Engineering teams to contribute novel modeling methods, advanced feature engineering, and robust statistical practices.

Our Culture
We value tenacity, curiosity, and a hunger for learning. Our adversaries are highly motivated fraudsters looking to exploit any gap. We seek equally motivated individuals who are passionate about keeping our customers safe while pulling the field of adversarial machine learning forward.

The Role
As a Senior Machine Learning Engineer, you will be a driver of technical execution within the ML team. You won’t just build models—you’ll own the end-to-end lifecycle of high-impact ML projects, from offline experimentation to deployment to production. You will be responsible for improving model performance, refining our experimentation processes, and ensuring our fraud detection systems are robust, scalable, and scientifically sound.

Responsibilities:
- Expand ML Capabilities – Identify, prototype, and integrate new ML technologies and infrastructure to enhance fraud detection effectiveness and scalability.
- Enable High-Velocity Experimentation – Own the design and implementation of ML pipeline components that accelerate our innovation.
- Collaborate Across Functions – Partner with Product, Engineering, and Risk teams to translate business requirements into technical solutions and ensure ML initiatives align with customer needs.
- Raise the Bar – Foster a culture of technical excellence by championing best practices in testing, documentation, model monitoring, and development.

Requirements:
- Education: A degree in Computer Science, Statistics, or a comparable quantitative field.
- Experience: 4-6+ years of post-undergrad work experience in a production-grade ML environment.
- Technical Depth: Strong foundation in machine learning theory, statistical evaluation, and experience with supervised/unsupervised learning at scale.
- Execution Focus: Proven track record of taking ML projects from research/prototype to high-scale production environments.
- Communication: Ability to communicate technical findings clearly to both technical peers and non-technical stakeholders.
- Tech Stack: Proficiency in Python, SQL, key ML libraries, and Spark.
- Mindset: A strong outcome-oriented mindset—you care about the "why" behind the models and the business impact they create.

Nice to have:
- Previous experience in fraud, fintech, payments, or e-commerce.
- Passion for writing well-tested production-grade code.
- A Master’s Degree or PhD.

Why Join Us?
- Make an Impact – Your work will directly shape the future of fraud prevention, protecting billions of payments.
- Lead & Grow – Drive high-visibility initiatives and develop leadership skills in a fast-paced, high-growth environment.
- Innovate at Scale – Work with cutting-edge ML technologies and experiment freely to push the boundaries of what’s possible.
- Collaborative Culture – Join a team that values curiosity, ownership, and continuous learning.

Benefits in our US offices:
- Discretionary Time Off Policy (Unlimited!)
- 401K Match
- Stock Options
- Annual Performance Bonus or Commissions
- Paid Parental Leave (12 weeks)
- On-Demand Therapy for all employees & their dependents
- Dedicated learning budget through Learnerbly
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Short Term and Long Term Disability Insurance
- Life Insurance
- Company Social Events
- Signifyd Swag

Compensation:
- In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
- Base Salary Ranges by Pay Zone:
  - Tier 1 (NYC/SF Bay Area/Seattle): $160,000 - $190,000 annually
  - Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $150,000 - $180,000 annually
  - Tier 3 (US - All Other): $140,000 - $170,000 annually
- Equity: This role is eligible for a stock option grant of 4,000 stock options, based on the position level and internal compensation guidelines.
- Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary.

Signifyd is committed to inclusive hiring and providing reasonable accommodations during the hiring process. Senior Machine Learning Engineer Analytics Engineer Signifyd Information Technology and Services E-commerce Fraud Detection Financial Services Python SQL Spark

This role involves owning end-to-end ML projects, improving model performance, and collaborating across teams to build scalable fraud detection systems. The candidate will work with cutting-edge ML technologies in a fast-paced environment.

Director of Expansion Verticals

At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud. The Role: We are seeking a proactive, highly engaged Director of Expansion Verticals to spearhead our growth in key industries for Signifyd. This is a dual individual contributor role that focuses on support go to market strategy coordination and efforts externally with prospects and industry experts as well as internally, partnering effectively with cross functional teams to drive operational excellence within this growing segment: External Growth Mapping and Execution: Identifying opportunities, building strategic partnerships, and expanding adoption of our solutions across airlines, OTAs, ticketing platforms, and broader travel ecosystems. The candidate will combine industry expertise with strong commercial acumen to position our company as a trusted partner in fraud prevention, conversion optimization, and payments innovation with prospects. Internal Operational Expert: Serve as an internal cross-functional operational expert. In this role, you will partner with Risk, Product, Sales, Partnerships, and CS to translate strategy into operational plans, develop metrics to track performance, and identify and execute process optimization opportunities while creating scalable frameworks to support the EV objectives. This is a great opportunity for someone with a background in strategy and and ideally travel industry experience that is looking to balance building and executing strategy with customer-facing responsibilities in a growth environment. Responsibilities: Market Expansion & Growth Mapping Support the execution of the go-to-market strategy for the expansion verticals. Conduct market mapping to identify priority players by region (LatAm, EMEA, US/Canada, APAC) and develop a strategy for penetrating accounts. Build business cases for entering new sub-sectors or launching new partnerships. Internal Enablement Work closely with product and marketing to tailor solutions for travel vertical needs (fraud models for airlines, conversion metrics, chargeback management). Provide feedback from the field to guide product roadmap and vertical strategy. Partner with commercial teams to connect high-value prospects to appropriate stakeholders and support mutual accountability in the hand-offs. Operational Effectiveness Define, track, and report on key operational performance indicators for the Expansion Verticals deal progression. Partner with local Partnership teams and map out the ecosystem to establish and grow relationships in the expansion vertical segment. Enhance and scale the EV deal consideration process - ensuring alignment with Product, Sales, Risk, and Customer Success on vertical priorities, resource allocation, and blocker resolution. Collaborate with the Business Intelligence team to build a dedicated reporting dashboard that provides real-time visibility into the health and growth trajectory of the expansion verticals. Thought Leadership Represent the company at relevant industry events Contribute to whitepapers, webinars, and panels to strengthen visibility in expansion verticals. Requirements: Industry Knowledge 5+ years in business development, partnerships, or enterprise sales ideally within travel, ticketing, payments or e-commerce. Strong understanding of airline systems, OTA business models, and travel fintech/payments flows preferred. Commercial Acumen Proven track record of identifying opportunities and key personas, and connecting the key prospect pain points into solutions that lead to growing large enterprise accounts. Experience in deal structuring, contract negotiation, and long-cycle enterprise sales. Strategic Execution Ability to design and execute vertical go-to-market strategies. Comfort engaging with C-level executives in both commercial and technical discussions. Demonstrated experience in implementing and governing cross-functional process improvements within a growing B2B SaaS environment. Personal Attributes 3+ years strategy consulting or equivalent experience in GTM strategy or business operations preferred. Entrepreneurial mindset: ability to open new markets from scratch. Strong communicator, network builder, and cultural navigator (experience across multiple regions a plus). Advanced Project Management skills with specific experience in defining and tracking project deliverables, milestones, and success metrics (e.g., PMP, Prince2, or equivalent experience). Self-driven and adaptable to work in fast-changing environments. Bilingual Spanish or Portuguese preferred.

At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud. The Role: We are seeking a proactive, highly engaged Director of Expansion Verticals to spearhead our growth in key industries for Signifyd. This is a dual individual contributor role that focuses on support go to market strategy coordination and efforts externally with prospects and industry experts as well as internally, partnering effectively with cross functional teams to drive operational excellence within this growing segment: External Growth Mapping and Execution: Identifying opportunities, building strategic partnerships, and expanding adoption of our solutions across airlines, OTAs, ticketing platforms, and broader travel ecosystems. The candidate will combine industry expertise with strong commercial acumen to position our company as a trusted partner in fraud prevention, conversion optimization, and payments innovation with prospects. Internal Operational Expert: Serve as an internal cross-functional operational expert. In this role, you will partner with Risk, Product, Sales, Partnerships, and CS to translate strategy into operational plans, develop metrics to track performance, and identify and execute process optimization opportunities while creating scalable frameworks to support the EV objectives. This is a great opportunity for someone with a background in strategy and and ideally travel industry experience that is looking to balance building and executing strategy with customer-facing responsibilities in a growth environment. Responsibilities: Market Expansion & Growth Mapping Support the execution of the go-to-market strategy for the expansion verticals. Conduct market mapping to identify priority players by region (LatAm, EMEA, US/Canada, APAC) and develop a strategy for penetrating accounts. Build business cases for entering new sub-sectors or launching new partnerships. Internal Enablement Work closely with product and marketing to tailor solutions for travel vertical needs (fraud models for airlines, conversion metrics, chargeback management). Provide feedback from the field to guide product roadmap and vertical strategy. Partner with commercial teams to connect high-value prospects to appropriate stakeholders and support mutual accountability in the hand-offs. Operational Effectiveness Define, track, and report on key operational performance indicators for the Expansion Verticals deal progression. Partner with local Partnership teams and map out the ecosystem to establish and grow relationships in the expansion vertical segment. Enhance and scale the EV deal consideration process - ensuring alignment with Product, Sales, Risk, and Customer Success on vertical priorities, resource allocation, and blocker resolution. Collaborate with the Business Intelligence team to build a dedicated reporting dashboard that provides real-time visibility into the health and growth trajectory of the expansion verticals. Thought Leadership Represent the company at relevant industry events Contribute to whitepapers, webinars, and panels to strengthen visibility in expansion verticals. Requirements: Industry Knowledge 5+ years in business development, partnerships, or enterprise sales ideally within travel, ticketing, payments or e-commerce. Strong understanding of airline systems, OTA business models, and travel fintech/payments flows preferred. Commercial Acumen Proven track record of identifying opportunities and key personas, and connecting the key prospect pain points into solutions that lead to growing large enterprise accounts. Experience in deal structuring, contract negotiation, and long-cycle enterprise sales. Strategic Execution Ability to design and execute vertical go-to-market strategies. Comfort engaging with C-level executives in both commercial and technical discussions. Demonstrated experience in implementing and governing cross-functional process improvements within a growing B2B SaaS environment. Personal Attributes 3+ years strategy consulting or equivalent experience in GTM strategy or business operations preferred. Entrepreneurial mindset: ability to open new markets from scratch. Strong communicator, network builder, and cultural navigator (experience across multiple regions a plus). Advanced Project Management skills with specific experience in defining and tracking project deliverables, milestones, and success metrics (e.g., PMP, Prince2, or equivalent experience). Self-driven and adaptable to work in fast-changing environments. Bilingual Spanish or Portuguese preferred.Benefits:<ul><li> Discretionary Time Off Policy (Unlimited!)</li><li> 401K Match</li><li> Stock Options</li><li> Annual Performance Bonus or Commissions</li><li> Paid Parental Leave (12 weeks)</li><li> On-Demand Therapy for all employees & their dependents</li><li> Dedicated learning budget through Learnerbly</li><li> Health Insurance</li><li> Dental Insurance</li><li> Vision Insurance</li><li> Flexible Spending Account (FSA)</li><li> Short Term and Long Term Disability Insurance</li><li> Life Insurance</li><li> Company Social Events</li><li> Signifyd Swag</li></ul>

Director of Expansion Verticals At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud. The Role: We are seeking a proactive, highly engaged Director of Expansion Verticals to spearhead our growth in key industries for Signifyd. This is a dual individual contributor role that focuses on support go to market strategy coordination and efforts externally with prospects and industry experts as well as internally, partnering effectively with cross functional teams to drive operational excellence within this growing segment: External Growth Mapping and Execution: Identifying opportunities, building strategic partnerships, and expanding adoption of our solutions across airlines, OTAs, ticketing platforms, and broader travel ecosystems. The candidate will combine industry expertise with strong commercial acumen to position our company as a trusted partner in fraud prevention, conversion optimization, and payments innovation with prospects. Internal Operational Expert: Serve as an internal cross-functional operational expert. In this role, you will partner with Risk, Product, Sales, Partnerships, and CS to translate strategy into operational plans, develop metrics to track performance, and identify and execute process optimization opportunities while creating scalable frameworks to support the EV objectives. This is a great opportunity for someone with a background in strategy and and ideally travel industry experience that is looking to balance building and executing strategy with customer-facing responsibilities in a growth environment. Responsibilities: Market Expansion & Growth Mapping Support the execution of the go-to-market strategy for the expansion verticals. Conduct market mapping to identify priority players by region (LatAm, EMEA, US/Canada, APAC) and develop a strategy for penetrating accounts. Build business cases for entering new sub-sectors or launching new partnerships. Internal Enablement Work closely with product and marketing to tailor solutions for travel vertical needs (fraud models for airlines, conversion metrics, chargeback management). Provide feedback from the field to guide product roadmap and vertical strategy. Partner with commercial teams to connect high-value prospects to appropriate stakeholders and support mutual accountability in the hand-offs. Operational Effectiveness Define, track, and report on key operational performance indicators for the Expansion Verticals deal progression. Partner with local Partnership teams and map out the ecosystem to establish and grow relationships in the expansion vertical segment. Enhance and scale the EV deal consideration process - ensuring alignment with Product, Sales, Risk, and Customer Success on vertical priorities, resource allocation, and blocker resolution. Collaborate with the Business Intelligence team to build a dedicated reporting dashboard that provides real-time visibility into the health and growth trajectory of the expansion verticals. Thought Leadership Represent the company at relevant industry events Contribute to whitepapers, webinars, and panels to strengthen visibility in expansion verticals. Requirements: Industry Knowledge 5+ years in business development, partnerships, or enterprise sales ideally within travel, ticketing, payments or e-commerce. Strong understanding of airline systems, OTA business models, and travel fintech/payments flows preferred. Commercial Acumen Proven track record of identifying opportunities and key personas, and connecting the key prospect pain points into solutions that lead to growing large enterprise accounts. Experience in deal structuring, contract negotiation, and long-cycle enterprise sales. Strategic Execution Ability to design and execute vertical go-to-market strategies. Comfort engaging with C-level executives in both commercial and technical discussions. Demonstrated experience in implementing and governing cross-functional process improvements within a growing B2B SaaS environment. Personal Attributes 3+ years strategy consulting or equivalent experience in GTM strategy or business operations preferred. Entrepreneurial mindset: ability to open new markets from scratch. Strong communicator, network builder, and cultural navigator (experience across multiple regions a plus). Advanced Project Management skills with specific experience in defining and tracking project deliverables, milestones, and success metrics (e.g., PMP, Prince2, or equivalent experience). Self-driven and adaptable to work in fast-changing environments. Bilingual Spanish or Portuguese preferred. Director of Expansion Verticals Art Director Signifyd Information Technology and Services E-commerce Fraud Detection Financial Services

Signifyd is seeking a proactive Director of Expansion Verticals to lead growth in key industries, focusing on strategy, partnerships, and operational excellence in the travel and e-commerce sectors. The role involves market expansion, internal enablement, operational tracking, and representing the company at industry events, with a focus on travel verticals and enterprise sales.

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