Financial Analyst

Shippo lowers the barriers to shipping for businesses around the world. As free and fast shipping becomes the norm, better access to shipping is a competitive advantage for businesses. Through Shippo, ecommerce businesses, marketplaces, and platforms are able to connect to multiple shipping carriers around the world from one API and dashboard. Businesses can get shipping rates, print labels, automate international documents, track shipments, and facilitate returns. Internally, we think of Shippo as the building blocks of shipping. Everyday we solve core operational problems for our users and businesses. We work hard to provide value and deliver quality results. We understand that our success is directly tied to the success of our customers. Shippo is made up of a diverse set of individuals from around the world and across a variety backgrounds. Specifically, we look for culture and skill add from each person. We believe in self-directed growth, putting away our egos and rolling up our sleeves to get important work done everyday. If that sounds like you, join our team and help build the foundation of something great.  in 2013, we are a proud team of 60+ based out of San Francisco. Shippo's investors include Union Square Ventures, SoftTechVC, VersionOne Ventures, FundersClub and others. Learn more about Shippo:

At Shippo, our vision is to be the shipping layer of the internet, enabling global e-commerce through innovative logistics technology. As a remote-first company, we value flexibility, diversity, and modern scalable tech. The Senior Financial Analyst will partner with revenue-generating teams to analyze booking trends, ARR/MRR, churn, and expansion, build forecasting models, develop dashboards, and provide actionable insights. Responsibilities include building revenue models, conducting variance and trend analyses, developing scenario models, and supporting product monetization strategies. The role requires 3+ years of experience in financial analysis, FP&A, or revenue operations, proficiency in Excel and financial modeling, and experience with CRM and ERP systems like Salesforce and NetSuite. Strong communication skills, strategic mindset, and familiarity with revenue metrics such as ARR, churn, and LTV are essential. The role offers a salary range of $107,000 to $145,000 annually, with additional benefits including healthcare, flexible vacation, remote work, and professional development programs.

The Senior Financial Analyst at Shippo partners with revenue teams to analyze, forecast, and provide strategic insights to drive business growth.

Senior Financial Analyst

United States

At Shippo, our vision is to be the shipping layer of the internet, enabling global e-commerce through innovative logistics technology. As a remote-first company, we value flexibility, diversity, and modern scalable tech. The Senior Financial Analyst will partner with revenue-generating teams to analyze booking trends, ARR/MRR, churn, and expansion, build forecasting models, develop dashboards, and provide actionable insights. Responsibilities include building revenue models, conducting variance and trend analyses, developing scenario models, and supporting product monetization strategies. The role requires 3+ years of experience in financial analysis, FP&A, or revenue operations, proficiency in Excel and financial modeling, and experience with CRM and ERP systems like Salesforce and NetSuite. Strong communication skills, strategic mindset, and familiarity with revenue metrics such as ARR, churn, and LTV are essential. The role offers a salary range of $107,000 to $145,000 annually, with additional benefits including healthcare, flexible vacation, remote work, and professional development programs.Requirements:<ul><li> 3+ years of experience in financial analysis, FP&A, revenue operations, or similar roles</li><li> Strong proficiency in financial modeling and Excel (advanced formulas, pivot tables, scenario analysis)</li><li> Experience with CRM and ERP systems such as Salesforce and NetSuite</li><li> Knowledge of revenue metrics like ARR, churn, expansion, LTV, and CAC payback</li><li> Ability to work in a fast-paced, dynamic environment and manage multiple priorities</li><li> Excellent communication and presentation skills</li><li> Bachelor’s degree in Finance, Accounting, Economics, or related field</li><li> Experience with BI tools like Tableau, Looker, Power BI is a plus</li><li> Investment banking experience is a plus but not required</li><li> Advanced degree (MBA) or certifications (CFA/CPA) are a plus but not required</li></ul>Benefits:<ul><li> Healthcare coverage for medical, dental, and vision (90% covered by the company, including dependents)</li><li> Pets coverage available</li><li> Take-as-much-as-you-need vacation policy and flexible working hours</li><li> One week-long company-wide winter slowdown</li><li> 3 Volunteer Days Off (VTOs)</li><li> WFH stipend for home office setup</li><li> Charity donation match up to $100</li><li> Professional and career growth programs, coaching, tools, and learning stipends</li><li> Regular team and company off-sites through Shippos Everywhere program</li></ul>

Shippo

Senior Financial Analyst The Senior Financial Analyst at Shippo partners with revenue teams to analyze, forecast, and provide strategic insights to drive business growth. At Shippo, our vision is to be the shipping layer of the internet, enabling global e-commerce through innovative logistics technology. As a remote-first company, we value flexibility, diversity, and modern scalable tech. The Senior Financial Analyst will partner with revenue-generating teams to analyze booking trends, ARR/MRR, churn, and expansion, build forecasting models, develop dashboards, and provide actionable insights. Responsibilities include building revenue models, conducting variance and trend analyses, developing scenario models, and supporting product monetization strategies. The role requires 3+ years of experience in financial analysis, FP&A, or revenue operations, proficiency in Excel and financial modeling, and experience with CRM and ERP systems like Salesforce and NetSuite. Strong communication skills, strategic mindset, and familiarity with revenue metrics such as ARR, churn, and LTV are essential. The role offers a salary range of $107,000 to $145,000 annually, with additional benefits including healthcare, flexible vacation, remote work, and professional development programs. Financial Analyst Analyst Shippo logistics-and-supply-chain e-commerce shipping logistics b2b b2b-express-delivery consumer-internet consumers developer-apis development-platforms discounted-shipping-rates drop-shipping-software enterprise-software information-technology internet multicarrier-shipping services shipment-tracking shipping-labels shipping-software software supply-chain

Shippo is seeking a Senior Financial Analyst to collaborate with sales, product, and revenue operations teams to monitor performance, develop models, and support strategic decision-making. The role focuses on revenue metrics, forecasting, and cross-functional financial analysis in a remote, global environment.

DevOps Engineer

At Shippo, our vision is to be the shipping layer of the internet, enabling global e-commerce through innovative logistics technology. As a remote-first, globally distributed team, we prioritize flexibility, trust, and autonomy. The SRE Manager will lead a team of engineers responsible for building platforms, tooling, and infrastructure that enable product teams to operate reliable, performant, and scalable services. Responsibilities include establishing frameworks for observability, deployment automation, infrastructure management, and reliability measurement, as well as managing Kubernetes platforms, cloud infrastructure, CI/CD pipelines, and disaster recovery solutions. The role involves collaborating with engineering managers and product teams to prioritize platform investments, optimize costs, and ensure security and compliance. The ideal candidate will have extensive experience in building and operating platforms, deep knowledge of Kubernetes, cloud providers (AWS, GCP), infrastructure-as-code tools, observability platforms, and automation languages like Python or Go. The role offers a comprehensive benefits package including healthcare, flexible vacation, remote work stipends, and competitive salary ranges.

Shippo is seeking a Site Reliability Engineering Manager to lead a team responsible for building scalable, reliable infrastructure and platforms.

Site Reliability Engineer Manager

At Shippo, our vision is to be the shipping layer of the internet, enabling global e-commerce through innovative logistics technology. As a remote-first, globally distributed team, we prioritize flexibility, trust, and autonomy. The SRE Manager will lead a team of engineers responsible for building platforms, tooling, and infrastructure that enable product teams to operate reliable, performant, and scalable services. Responsibilities include establishing frameworks for observability, deployment automation, infrastructure management, and reliability measurement, as well as managing Kubernetes platforms, cloud infrastructure, CI/CD pipelines, and disaster recovery solutions. The role involves collaborating with engineering managers and product teams to prioritize platform investments, optimize costs, and ensure security and compliance. The ideal candidate will have extensive experience in building and operating platforms, deep knowledge of Kubernetes, cloud providers (AWS, GCP), infrastructure-as-code tools, observability platforms, and automation languages like Python or Go. The role offers a comprehensive benefits package including healthcare, flexible vacation, remote work stipends, and competitive salary ranges.Requirements:<ul><li> 3+ years of hands-on engineering management experience</li><li> 9+ years as a software or systems engineer with experience in building platforms, tooling, or infrastructure</li><li> BS or MS degree in Computer Science or equivalent experience</li><li> Expert-level experience designing and operating platforms for engineering teams</li><li> Strong operational experience with Kubernetes in production environments</li><li> Deep expertise with at least one public cloud provider (AWS, GCP)</li><li> Experience building or maintaining CI/CD systems and deployment automation (GitHub Actions, GitLab CI, ArgoCD, Flux, etc.)</li><li> Strong background in infrastructure-as-code tools (Terraform, Pulumi, CloudFormation)</li><li> Experience designing and implementing observability platforms (Prometheus, Grafana, ELK, Datadog, New Relic)</li><li> Proficiency in at least one programming language for tooling (Python, Go)</li><li> Experience establishing reliability frameworks (SLO/SLI/error budgets)</li><li> Understanding of developer experience and self-service tooling</li><li> Track record of designing disaster recovery solutions and security/best practices</li><li> Excellent verbal, written, and interpersonal communication skills</li><li> Deep understanding of enabling product team success through platform capabilities</li></ul>Benefits:<ul><li> Healthcare coverage for medical, dental, and vision</li><li> Take-as-much-as-you-need vacation policy & flexible working</li><li> One week-long company-wide winter shutdown</li><li> 3 Volunteer Days Off (VTOs)</li><li> Wfh stipend to set up your home office</li><li> Charity donation match up to $100</li><li> Dedicated programs, coaching, tools, and resources for professional and career growth</li><li> Individual learning stipend</li><li> Regular team and company off-sites and local gatherings</li></ul>

Site Reliability Engineer Manager Shippo is seeking a Site Reliability Engineering Manager to lead a team responsible for building scalable, reliable infrastructure and platforms. At Shippo, our vision is to be the shipping layer of the internet, enabling global e-commerce through innovative logistics technology. As a remote-first, globally distributed team, we prioritize flexibility, trust, and autonomy. The SRE Manager will lead a team of engineers responsible for building platforms, tooling, and infrastructure that enable product teams to operate reliable, performant, and scalable services. Responsibilities include establishing frameworks for observability, deployment automation, infrastructure management, and reliability measurement, as well as managing Kubernetes platforms, cloud infrastructure, CI/CD pipelines, and disaster recovery solutions. The role involves collaborating with engineering managers and product teams to prioritize platform investments, optimize costs, and ensure security and compliance. The ideal candidate will have extensive experience in building and operating platforms, deep knowledge of Kubernetes, cloud providers (AWS, GCP), infrastructure-as-code tools, observability platforms, and automation languages like Python or Go. The role offers a comprehensive benefits package including healthcare, flexible vacation, remote work stipends, and competitive salary ranges. DevOps Engineer DevOps & Site Reliability Engineer (SRE) Shippo logistics-and-supply-chain e-commerce shipping logistics b2b b2b-express-delivery consumer-internet consumers developer-apis development-platforms discounted-shipping-rates drop-shipping-software enterprise-software information-technology internet multicarrier-shipping services shipment-tracking shipping-labels shipping-software software supply-chain

As the SRE Manager at Shippo, you will oversee a team of engineers focused on infrastructure, observability, and automation to ensure service reliability. You will also drive platform development, cost optimization, and disaster recovery initiatives.

Senior Product Manager

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.
Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

How we’ll deliver success:
Shippo is seeking a Senior Product Manager to lead one of our web application teams focused on the Order Fulfillment experience, including our pick & pack workflows.
In this role, you will own the customer-facing workflows that warehouse and back-office teams use every day to pick, pack, and ship orders—turning “order placed” into “order out the door” as quickly and accurately as possible.
You’ll define and execute a product strategy that improves fulfillment speed and accuracy, reduces operational complexity, and drives measurable impact for merchants of all sizes. You’ll work cross-functionally to identify the most important fulfillment problems to solve, leveraging a deep understanding of user behavior, operational workflows, data insights, and market trends to prioritize and deliver features that unlock growth and efficiency.
This role requires a balance of strategic vision, data-driven decision making, and strong execution. You’ll champion customer empathy (especially for warehouse operators and operations leaders), collaborate across teams, and ensure our fulfillment and QuickPack experiences evolve to meet the needs of merchants as they scale.

What Success Looks Like:
Deep understanding of merchant and warehouse pain points around picking, packing, and preparing shipments — translating insights into impactful product solutions.
Use data and experimentation to drive strategy, prioritization, and product decisions for fulfillment flows (e.g., time-to-ship, mis-ship rate, packing errors, operator efficiency).
Make smart trade-offs, balancing operator experience, merchant business goals, and technical constraints.
Align stakeholders across product, engineering, design, partnerships, CX, and leadership around a clear fulfillment product roadmap.
Deliver improvements that enhance fulfillment efficiency, customer satisfaction, and revenue impact.

Shipping & Handling Responsibilities:
Own and evolve Shippo’s Order Fulfillment experience within the web application, from order readiness through label creation and handoff to carriers.
Develop and execute a strategic roadmap for pick & pack workflows, informed by user research, data insights, and competitive analysis (e.g., batch picking, pack station flows, verification steps, exception handling).
Define and monitor key success metrics for fulfillment, ensuring outcomes are measurable and tied to merchant value (such as time-to-fulfill, error rates, on-time dispatch, and operator productivity).
Partner closely with engineering and design to deliver high-quality, intuitive workflows that are performant and scalable for merchants ranging from small shops to high-volume shippers.
Conduct ongoing discovery with merchants, warehouse operators, and internal teams to understand how Shippo is used in real fulfillment environments, where friction exists, and which opportunities create the most impact.
Collaborate with cross-functional partners — including carrier partnerships, customer success, sales, and marketing — to ensure product decisions reflect customer needs, operational realities, and business objectives.
Champion a data-informed culture by leveraging experimentation, A/B testing, and analytics to guide decision-making and validate new fulfillment capabilities.
Ensure fulfillment experiences are tightly integrated with the rest of Shippo’s platform (orders, labels, carriers, and tracking) to provide a cohesive end-to-end experience.

Lead the development of the Order Fulfillment experience to improve speed, accuracy, and operational efficiency for merchants.

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.
Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

How we’ll deliver success:
Shippo is seeking a Senior Product Manager to lead one of our web application teams focused on the Order Fulfillment experience, including our pick & pack workflows.
In this role, you will own the customer-facing workflows that warehouse and back-office teams use every day to pick, pack, and ship orders—turning “order placed” into “order out the door” as quickly and accurately as possible.
You’ll define and execute a product strategy that improves fulfillment speed and accuracy, reduces operational complexity, and drives measurable impact for merchants of all sizes. You’ll work cross-functionally to identify the most important fulfillment problems to solve, leveraging a deep understanding of user behavior, operational workflows, data insights, and market trends to prioritize and deliver features that unlock growth and efficiency.
This role requires a balance of strategic vision, data-driven decision making, and strong execution. You’ll champion customer empathy (especially for warehouse operators and operations leaders), collaborate across teams, and ensure our fulfillment and QuickPack experiences evolve to meet the needs of merchants as they scale.

What Success Looks Like:
Deep understanding of merchant and warehouse pain points around picking, packing, and preparing shipments — translating insights into impactful product solutions.
Use data and experimentation to drive strategy, prioritization, and product decisions for fulfillment flows (e.g., time-to-ship, mis-ship rate, packing errors, operator efficiency).
Make smart trade-offs, balancing operator experience, merchant business goals, and technical constraints.
Align stakeholders across product, engineering, design, partnerships, CX, and leadership around a clear fulfillment product roadmap.
Deliver improvements that enhance fulfillment efficiency, customer satisfaction, and revenue impact.

Shipping & Handling Responsibilities:
Own and evolve Shippo’s Order Fulfillment experience within the web application, from order readiness through label creation and handoff to carriers.
Develop and execute a strategic roadmap for pick & pack workflows, informed by user research, data insights, and competitive analysis (e.g., batch picking, pack station flows, verification steps, exception handling).
Define and monitor key success metrics for fulfillment, ensuring outcomes are measurable and tied to merchant value (such as time-to-fulfill, error rates, on-time dispatch, and operator productivity).
Partner closely with engineering and design to deliver high-quality, intuitive workflows that are performant and scalable for merchants ranging from small shops to high-volume shippers.
Conduct ongoing discovery with merchants, warehouse operators, and internal teams to understand how Shippo is used in real fulfillment environments, where friction exists, and which opportunities create the most impact.
Collaborate with cross-functional partners — including carrier partnerships, customer success, sales, and marketing — to ensure product decisions reflect customer needs, operational realities, and business objectives.
Champion a data-informed culture by leveraging experimentation, A/B testing, and analytics to guide decision-making and validate new fulfillment capabilities.
Ensure fulfillment experiences are tightly integrated with the rest of Shippo’s platform (orders, labels, carriers, and tracking) to provide a cohesive end-to-end experience.Requirements:<ul><li> 5+ years of Product Management experience, including ownership of customer-facing experiences or core operational workflows.</li><li> Demonstrated success driving strategic roadmaps with measurable business impact.</li><li> Strong analytical skills with experience leveraging data, metrics, and experimentation to inform decisions.</li><li> Excellent communication skills, both written and verbal, with the ability to influence and align diverse stakeholders.</li><li> Customer-first mindset with proven ability to turn qualitative insights into product strategy and roadmap.</li><li> Experience in eCommerce, fulfillment, warehouse operations, order management, WMS, or shipping workflows is a strong plus.</li><li> Comfortable working in a fast-paced environment with evolving priorities.</li></ul>Benefits:<ul><li> Healthcare coverage for medical, dental, and vision (90% avg. covered by the company, incl. dependents). Pets coverage is also available!</li><li> Take-as-much-as-you-need vacation policy & flexible working</li><li> One week-long company wide winter shutdown</li><li> 3 Volunteer Days Off (VTOs)</li><li> WFH stipend to set up your home office</li><li> Charity donation match up to $100</li><li> Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth</li><li> Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings</li></ul>

Senior Product Manager Lead the development of the Order Fulfillment experience to improve speed, accuracy, and operational efficiency for merchants. Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.
Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

How we’ll deliver success:
Shippo is seeking a Senior Product Manager to lead one of our web application teams focused on the Order Fulfillment experience, including our pick & pack workflows.
In this role, you will own the customer-facing workflows that warehouse and back-office teams use every day to pick, pack, and ship orders—turning “order placed” into “order out the door” as quickly and accurately as possible.
You’ll define and execute a product strategy that improves fulfillment speed and accuracy, reduces operational complexity, and drives measurable impact for merchants of all sizes. You’ll work cross-functionally to identify the most important fulfillment problems to solve, leveraging a deep understanding of user behavior, operational workflows, data insights, and market trends to prioritize and deliver features that unlock growth and efficiency.
This role requires a balance of strategic vision, data-driven decision making, and strong execution. You’ll champion customer empathy (especially for warehouse operators and operations leaders), collaborate across teams, and ensure our fulfillment and QuickPack experiences evolve to meet the needs of merchants as they scale.

What Success Looks Like:
Deep understanding of merchant and warehouse pain points around picking, packing, and preparing shipments — translating insights into impactful product solutions.
Use data and experimentation to drive strategy, prioritization, and product decisions for fulfillment flows (e.g., time-to-ship, mis-ship rate, packing errors, operator efficiency).
Make smart trade-offs, balancing operator experience, merchant business goals, and technical constraints.
Align stakeholders across product, engineering, design, partnerships, CX, and leadership around a clear fulfillment product roadmap.
Deliver improvements that enhance fulfillment efficiency, customer satisfaction, and revenue impact.

Shipping & Handling Responsibilities:
Own and evolve Shippo’s Order Fulfillment experience within the web application, from order readiness through label creation and handoff to carriers.
Develop and execute a strategic roadmap for pick & pack workflows, informed by user research, data insights, and competitive analysis (e.g., batch picking, pack station flows, verification steps, exception handling).
Define and monitor key success metrics for fulfillment, ensuring outcomes are measurable and tied to merchant value (such as time-to-fulfill, error rates, on-time dispatch, and operator productivity).
Partner closely with engineering and design to deliver high-quality, intuitive workflows that are performant and scalable for merchants ranging from small shops to high-volume shippers.
Conduct ongoing discovery with merchants, warehouse operators, and internal teams to understand how Shippo is used in real fulfillment environments, where friction exists, and which opportunities create the most impact.
Collaborate with cross-functional partners — including carrier partnerships, customer success, sales, and marketing — to ensure product decisions reflect customer needs, operational realities, and business objectives.
Champion a data-informed culture by leveraging experimentation, A/B testing, and analytics to guide decision-making and validate new fulfillment capabilities.
Ensure fulfillment experiences are tightly integrated with the rest of Shippo’s platform (orders, labels, carriers, and tracking) to provide a cohesive end-to-end experience. Senior Product Manager Product Adoption Specialist Shippo logistics-and-supply-chain e-commerce shipping logistics b2b b2b-express-delivery consumer-internet consumers developer-apis development-platforms discounted-shipping-rates drop-shipping-software enterprise-software information-technology internet multicarrier-shipping services shipment-tracking shipping-labels shipping-software software supply-chain

Shippo is seeking a Senior Product Manager to oversee the Order Fulfillment workflows, focusing on pick & pack processes. The role involves defining strategies, collaborating cross-functionally, and delivering impactful product solutions to enhance merchant satisfaction and operational performance.

Associate Partner Manager

The Associate Partner Manager at Shippo is tasked with supporting and scaling the partner ecosystem, particularly focusing on small to mid-sized SMB partners across various verticals. The role involves building strong relationships, coordinating with internal teams to resolve issues, identifying growth opportunities, and driving contract renewals and upsells. The position emphasizes operational excellence, organization, and external-facing skills to help partners succeed and grow. The role also includes responsibilities such as maintaining organized records, engaging with partners for operational improvements, and serving as a trusted consultant to drive business growth.

The Associate Partner Manager at Shippo is responsible for nurturing and growing emerging SMB partnerships, ensuring they feel supported and strategically guided to thrive.

The Associate Partner Manager at Shippo is tasked with supporting and scaling the partner ecosystem, particularly focusing on small to mid-sized SMB partners across various verticals. The role involves building strong relationships, coordinating with internal teams to resolve issues, identifying growth opportunities, and driving contract renewals and upsells. The position emphasizes operational excellence, organization, and external-facing skills to help partners succeed and grow. The role also includes responsibilities such as maintaining organized records, engaging with partners for operational improvements, and serving as a trusted consultant to drive business growth.Benefits:<ul><li> Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!</li><li> Take-as-much-as-you-need vacation policy & flexible working</li><li> One week-long company wide winter shutdown</li><li> 3 Volunteer Days Off (VTOs)</li><li> WFH stipend to set up your home office</li><li> Charity donation match up to $100</li><li> Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth</li><li> Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings</li></ul>

Associate Partner Manager The Associate Partner Manager at Shippo is responsible for nurturing and growing emerging SMB partnerships, ensuring they feel supported and strategically guided to thrive. The Associate Partner Manager at Shippo is tasked with supporting and scaling the partner ecosystem, particularly focusing on small to mid-sized SMB partners across various verticals. The role involves building strong relationships, coordinating with internal teams to resolve issues, identifying growth opportunities, and driving contract renewals and upsells. The position emphasizes operational excellence, organization, and external-facing skills to help partners succeed and grow. The role also includes responsibilities such as maintaining organized records, engaging with partners for operational improvements, and serving as a trusted consultant to drive business growth. Associate Partner Manager Account Manager Shippo logistics-and-supply-chain e-commerce shipping logistics b2b b2b-express-delivery consumer-internet consumers developer-apis development-platforms discounted-shipping-rates drop-shipping-software enterprise-software information-technology internet multicarrier-shipping services shipment-tracking shipping-labels shipping-software software supply-chain

This role involves managing a portfolio of partners, providing high-quality support, coordinating with internal teams, and driving growth opportunities. It requires strong organizational skills, experience in account or partner management, and excellent communication abilities.

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