Railsware is seeking a remote Customer Support Representative to provide exceptional support to clients. The role involves handling inquiries, troubleshooting, and maintaining customer satisfaction.
The Customer Support Representative at Railsware will handle customer inquiries related to Mailtrap.io, offering technical assistance and support. The position is remote with a fixed schedule, requiring commitment to working hours from 6 am to 3 pm UTC, with weekends off and one weekday off.