Junior Technical Support Engineer(Genesys, Amazon Connect, Nice)
Miratech
Information Technology and Services
IT Consulting
Software Development
H1B Visa Sponsor
UK Visa Sponsor
As a Junior Technical Support Engineer, you will lead and coordinate major incident war rooms, ensuring rapid service restoration and effective communication during critical incidents. This role requires foundational experience with enterprise contact center platforms such as Amazon Connect, Genesys, and NICE CXone.
Amazon Connect
Genesys
NICE CXone
+2 more