Account Manager

cargo.one is transforming how freight forwarders access, quote, book, and manage air cargo capacity. As a remote-first, high-growth company, we’re passionate about ownership, customer obsession, and data-driven execution. Join us as we redefine the future of global logistics. The VP Customer Success & Expansion will shape and execute post-sale strategies for SMB and Enterprise customers, leading teams to deliver world-class outcomes, maximize Net Revenue Retention, and drive account expansion. Responsibilities include building and mentoring teams, exceeding NRR goals, developing scalable processes, leveraging customer feedback, and collaborating with cross-functional leaders. Success in the first year involves consistently hitting NRR targets, operating with high morale, establishing feedback loops, and ensuring high customer satisfaction. The ideal candidate has 8+ years in customer success or post-sales leadership in SaaS or tech, with proven success in retention and expansion, team building experience, analytical skills, and excellent stakeholder management. Experience in logistics or supply chain is a plus. Benefits include remote work flexibility, a collaborative culture, and opportunities to impact the future of air cargo.

Lead and execute customer success and expansion strategies for cargo.

Vice President (VP) Customer Success

Germany

cargo.one is transforming how freight forwarders access, quote, book, and manage air cargo capacity. As a remote-first, high-growth company, we’re passionate about ownership, customer obsession, and data-driven execution. Join us as we redefine the future of global logistics. The VP Customer Success & Expansion will shape and execute post-sale strategies for SMB and Enterprise customers, leading teams to deliver world-class outcomes, maximize Net Revenue Retention, and drive account expansion. Responsibilities include building and mentoring teams, exceeding NRR goals, developing scalable processes, leveraging customer feedback, and collaborating with cross-functional leaders. Success in the first year involves consistently hitting NRR targets, operating with high morale, establishing feedback loops, and ensuring high customer satisfaction. The ideal candidate has 8+ years in customer success or post-sales leadership in SaaS or tech, with proven success in retention and expansion, team building experience, analytical skills, and excellent stakeholder management. Experience in logistics or supply chain is a plus. Benefits include remote work flexibility, a collaborative culture, and opportunities to impact the future of air cargo.Requirements:<ul><li> 8+ years in customer success, account management, or post-sales leadership in SaaS or technology.</li><li> 3–5+ years in senior roles.</li><li> Proven success owning NRR, retention, and expansion targets.</li><li> Experience building and scaling teams and processes in fast-growth or startup environments.</li><li> Analytical mindset; comfortable with dashboards, segmentation, and forecasting.</li><li> Outstanding communication and stakeholder management skills.</li><li> Experience in logistics, supply chain, or freight forwarding is a plus.</li><li> Comfortable leading remote, distributed teams.</li></ul>Benefits:<ul><li> Remote-first work environment with flexibility to work globally.</li><li> Collaborative, transparent, and feedback-driven culture.</li><li> Opportunity to shape customer-led growth.</li><li> Autonomy to build, iterate, and innovate.</li><li> Impactful role helping to redefine the future of air cargo.</li></ul>

Cargo One

Vice President (VP) Customer Success Lead and execute customer success and expansion strategies for cargo. cargo.one is transforming how freight forwarders access, quote, book, and manage air cargo capacity. As a remote-first, high-growth company, we’re passionate about ownership, customer obsession, and data-driven execution. Join us as we redefine the future of global logistics. The VP Customer Success & Expansion will shape and execute post-sale strategies for SMB and Enterprise customers, leading teams to deliver world-class outcomes, maximize Net Revenue Retention, and drive account expansion. Responsibilities include building and mentoring teams, exceeding NRR goals, developing scalable processes, leveraging customer feedback, and collaborating with cross-functional leaders. Success in the first year involves consistently hitting NRR targets, operating with high morale, establishing feedback loops, and ensuring high customer satisfaction. The ideal candidate has 8+ years in customer success or post-sales leadership in SaaS or tech, with proven success in retention and expansion, team building experience, analytical skills, and excellent stakeholder management. Experience in logistics or supply chain is a plus. Benefits include remote work flexibility, a collaborative culture, and opportunities to impact the future of air cargo. Account Manager Account Manager Cargo One

As VP of Customer Success, you will oversee teams, drive Net Revenue Retention, and collaborate across departments to enhance customer outcomes in a remote, high-growth logistics company.

Automation and Data Operations Specialist

Help automate workflows and improve data operations in the air freight industry for cargo.

Job Description:<ul></ul>Benefits:<ul><li> Remote-first setup with regular offsite adventures and meetups.</li><li> Home office budget of €650 plus choice of MacBook Air (M3) or Dell XPS.</li><li> Biannual company-wide off-sites and team events.</li><li> Mental health support through Mindsurance.</li><li> 24 paid vacation days plus bank holidays and special leaves.</li></ul>

Automation and Data Operations Specialist Help automate workflows and improve data operations in the air freight industry for cargo.  Automation and Data Operations Specialist Operations Cargo One

Join cargo.one as an Automation and Data Operations Specialist to design automations, monitor data quality, and support digital transformation in air cargo. Work remotely across Europe and South Africa in a fast-paced, innovative environment.

Product Manager

We are looking for a hands-on, strategic (Senior) Product Manager for our Middleware and Integrations domain who’s passionate about delivering world-class user and partner experiences. In this role, you’ll own a portfolio of forwarder-focused products that help our customers integrate deeply with cargo.one and leverage our infrastructure and content to drive efficiency and win more business.

This is a unique, entrepreneurial opportunity to be driving the digitalization of air freight and logistics in a fast-growing Series B company backed by leading Venture Capital firms including Index and Bessemer.

We foster a positive, dynamic, hard-working and feedback-heavy culture, with a strong dose of playfulness. Join us now and transform the way airlines sell cargo!

🌍 You can work from (almost) anywhere in Europe. See which countries we can employ in currently by checking out this list here. We are a remote company, but regularly meet in person, too.

As part of our product team, our middleware domain is responsible for all of our horizontal platform layers. This includes core infrastructure to orchestrate and provide content for internal and external applications, our Connectivity suite (APIs and Integration Management), product analytics and administrative features like user management.

Your responsibilities:
- Own the roadmap for a set of middleware and integration products
- Deeply understand user needs by engaging in our GTM motion and supporting our sales processes and discovering the ideal implementation for prospects and customers
- Define key metrics and work closely with engineering, sales, marketing and our operations and support teams
- Drive adoption and ACV growth through great product decisions
- Collaborate with the broader team to shape our product strategy
- Ship features that make a real impact — across both enterprise and SMB customers

We are looking for individuals who:
- Have 4+ years of product management experience, ideally at late Series A to Series C startups
- Have hands-on product-building experience with examples of leading strategy or owning a product portfolio
- Possess strong communication and writing skills; confident leading discussions with business and technical stakeholders
- Are technically curious; experienced with APIs, integration projects, writing queries, and automation tools
- Have experience managing backlogs, defining metrics, and shipping meaningful outcomes
- Are strong individual contributors who want to do the work
- Embrace uncertainty and display adaptability
- Are willing to learn and accept feedback

You will love working here if:
- You value building great relationships and trust
- You love experimenting and process improvements
- You see remote work as a pioneering challenge
- You take ownership and aim to exceed expectations
- You prefer ambitious growth over easy options
- You value feedback and data-driven decision making
- You are not afraid to voice opinions and back them with data

🤔 Why work in air cargo? The industry is transforming with innovative tech solutions that make booking air cargo fast, transparent, and efficient, worth nearly $123bn. Join us to shape the future of air cargo!


Seeking a strategic Senior Product Manager for middleware and integrations to lead product development and drive growth at cargo.

Senior Product Manager

Europe

We are looking for a hands-on, strategic (Senior) Product Manager for our Middleware and Integrations domain who’s passionate about delivering world-class user and partner experiences. In this role, you’ll own a portfolio of forwarder-focused products that help our customers integrate deeply with cargo.one and leverage our infrastructure and content to drive efficiency and win more business.

This is a unique, entrepreneurial opportunity to be driving the digitalization of air freight and logistics in a fast-growing Series B company backed by leading Venture Capital firms including Index and Bessemer.

We foster a positive, dynamic, hard-working and feedback-heavy culture, with a strong dose of playfulness. Join us now and transform the way airlines sell cargo!

🌍 You can work from (almost) anywhere in Europe. See which countries we can employ in currently by checking out this list here. We are a remote company, but regularly meet in person, too.

As part of our product team, our middleware domain is responsible for all of our horizontal platform layers. This includes core infrastructure to orchestrate and provide content for internal and external applications, our Connectivity suite (APIs and Integration Management), product analytics and administrative features like user management.

Your responsibilities:
- Own the roadmap for a set of middleware and integration products
- Deeply understand user needs by engaging in our GTM motion and supporting our sales processes and discovering the ideal implementation for prospects and customers
- Define key metrics and work closely with engineering, sales, marketing and our operations and support teams
- Drive adoption and ACV growth through great product decisions
- Collaborate with the broader team to shape our product strategy
- Ship features that make a real impact — across both enterprise and SMB customers

We are looking for individuals who:
- Have 4+ years of product management experience, ideally at late Series A to Series C startups
- Have hands-on product-building experience with examples of leading strategy or owning a product portfolio
- Possess strong communication and writing skills; confident leading discussions with business and technical stakeholders
- Are technically curious; experienced with APIs, integration projects, writing queries, and automation tools
- Have experience managing backlogs, defining metrics, and shipping meaningful outcomes
- Are strong individual contributors who want to do the work
- Embrace uncertainty and display adaptability
- Are willing to learn and accept feedback

You will love working here if:
- You value building great relationships and trust
- You love experimenting and process improvements
- You see remote work as a pioneering challenge
- You take ownership and aim to exceed expectations
- You prefer ambitious growth over easy options
- You value feedback and data-driven decision making
- You are not afraid to voice opinions and back them with data

🤔 Why work in air cargo? The industry is transforming with innovative tech solutions that make booking air cargo fast, transparent, and efficient, worth nearly $123bn. Join us to shape the future of air cargo!
Benefits:<ul><li> Remote work flexibility within Europe</li><li> Dynamic, feedback-driven culture</li><li> Opportunities to work on impactful features for enterprise and SMB customers</li><li> Possibility of in-person meetings (company regularly meets in person)</li></ul>

Senior Product Manager Seeking a strategic Senior Product Manager for middleware and integrations to lead product development and drive growth at cargo. We are looking for a hands-on, strategic (Senior) Product Manager for our Middleware and Integrations domain who’s passionate about delivering world-class user and partner experiences. In this role, you’ll own a portfolio of forwarder-focused products that help our customers integrate deeply with cargo.one and leverage our infrastructure and content to drive efficiency and win more business.

This is a unique, entrepreneurial opportunity to be driving the digitalization of air freight and logistics in a fast-growing Series B company backed by leading Venture Capital firms including Index and Bessemer.

We foster a positive, dynamic, hard-working and feedback-heavy culture, with a strong dose of playfulness. Join us now and transform the way airlines sell cargo!

🌍 You can work from (almost) anywhere in Europe. See which countries we can employ in currently by checking out this list here. We are a remote company, but regularly meet in person, too.

As part of our product team, our middleware domain is responsible for all of our horizontal platform layers. This includes core infrastructure to orchestrate and provide content for internal and external applications, our Connectivity suite (APIs and Integration Management), product analytics and administrative features like user management.

Your responsibilities:
- Own the roadmap for a set of middleware and integration products
- Deeply understand user needs by engaging in our GTM motion and supporting our sales processes and discovering the ideal implementation for prospects and customers
- Define key metrics and work closely with engineering, sales, marketing and our operations and support teams
- Drive adoption and ACV growth through great product decisions
- Collaborate with the broader team to shape our product strategy
- Ship features that make a real impact — across both enterprise and SMB customers

We are looking for individuals who:
- Have 4+ years of product management experience, ideally at late Series A to Series C startups
- Have hands-on product-building experience with examples of leading strategy or owning a product portfolio
- Possess strong communication and writing skills; confident leading discussions with business and technical stakeholders
- Are technically curious; experienced with APIs, integration projects, writing queries, and automation tools
- Have experience managing backlogs, defining metrics, and shipping meaningful outcomes
- Are strong individual contributors who want to do the work
- Embrace uncertainty and display adaptability
- Are willing to learn and accept feedback

You will love working here if:
- You value building great relationships and trust
- You love experimenting and process improvements
- You see remote work as a pioneering challenge
- You take ownership and aim to exceed expectations
- You prefer ambitious growth over easy options
- You value feedback and data-driven decision making
- You are not afraid to voice opinions and back them with data

🤔 Why work in air cargo? The industry is transforming with innovative tech solutions that make booking air cargo fast, transparent, and efficient, worth nearly $123bn. Join us to shape the future of air cargo!
 Product Manager Product Adoption Specialist Cargo One

This role involves owning the roadmap for middleware and integration products, understanding user needs, and collaborating across teams to deliver impactful features. The position offers remote work flexibility within Europe and a dynamic, feedback-driven culture.

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