Telephony Operations Specialist
Betsol
information-technology-and-services
analytics
app-development
Remote$70k - $85k
BETSOL is hiring remote Telephony Operations Specialists to support an enterprise client's migration to Five9 and provide Cisco contact center end-user support, lifecycle telecom activities, and ServiceNow ticket management. The role focuses on provisioning/deprovisioning, phone service modifications (MACD), escalation to L2 for deep diagnostics, and collaboration across IT, network, vendors, and business teams.
$70k - $85k
Cisco
Microsoft Teams
Avaya
+5 more