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Medical Scribe
SnappyCX
Customer Experience
Software
SaaS
Bogota – RemoteFull-time
Mid-level
Clinical Operations
Provide remote clinical documentation support to U.S.-based providers by accurately documenting patient encounters and updating EMR/EHR systems. Maintain confidentiality, follow HIPAA requirements, and work during U.S. business hours as required.
Unknown Position
NICE Ltd.
Software
Information Technology
Customer Experience
Remote
Full-time
Mid-level
IT Support
H1B Visa Sponsor
UK Visa Sponsor
Implementation Specialist, AI & Voice
Birdeye, Inc.
Software
SaaS
Customer Experience
Dallas, Texas – HybridFull-time
Mid-level
Implementation Specialist
H1B Visa Sponsor
UK Visa Sponsor
You will own implementations from kickoff through go-live for Birdeye's AI and voice products, coordinating integrations, telephony, UAT, and post-launch tuning. The role is focused on customer-facing configuration and project management rather than backend engineering.
APIs
EHR/PMS
telephony
+3 more
Senior Accountant
NICE Ltd.
Software
Information Technology
Customer Experience
Sandy, Utah – HybridFull-time
Senior
Accountant / Accounting
H1B Visa Sponsor
UK Visa Sponsor
Senior Accountant responsible for revenue accounting and financial reporting for a public SaaS company, ensuring ASC 606 compliance and accurate close activities. The role partners with cross-functional teams, supports audits and SOX controls, and drives process and system improvements.
Workday Financials
Excel
Sales Development Representative B2B SaaS (DACH / German Speaker)
InnerPoint
Customer Experience
SaaS
Retail
Remote€98k - €120k
Full-time
Mid-level
Inside Sales
Join InnerPoint as a German-speaking SDR to run outbound cold calls into the DACH market and book qualified meetings for B2B SaaS and tech clients. This remote role focuses on high-volume calling, account research, tracking activity, and regular team sparring to improve skills.
€98k - €120k
Senior Analyst, Sales Operations
Calabrio
Software
Customer Experience
Analytics
Remote$93k - $93k
Full-time
Senior
Business Operations
H1B Visa Sponsor
Partner with Sales, Finance, and GTM leadership to drive forecast accuracy, pipeline integrity, reporting standardization and scalable processes. Own forecasting cadences, pipeline reporting, Salesforce data governance, and deliver executive-ready insights to enable growth.
$93k - $93k
Salesforce
Excel
Power BI
+3 more
Customer Service Representative – Collections & Accounts - Rippling
Exp Group
Digital Experience
Technology Consulting
Customer Experience
Remote
$1k - $2k
Full-time
Mid-level
Client Services
Join EXP Group's centralized Customer Service & Collections team to manage customer support, perform credit checks, process invoice adjustments, and run collections for an assigned portfolio. This remote LATAM role requires working Eastern Time business hours and close coordination with Sales and Finance.
$1k - $2k
Client Success Manager
Cordial81
Marketing Technology
Software Development
Customer Experience
Remote$80k - $115k
Full-time
Mid-level
Client Services
The Client Success Manager is a strategic account owner responsible for driving client success plans, executive engagement, and commercial relationships. They coordinate cross-functional teams, manage renewals and expansions, and act as the primary partner to clients to achieve measurable business impact.
$80k - $115k
Cordial platform
CRM
Monday.com
+2 more
Specialist Revenue Accountant
NICE Ltd.
Software
Information Technology
Customer Experience
Remote
Full-time
Mid-level
Account Executive
H1B Visa Sponsor
UK Visa Sponsor
Join NICE's Corporate Finance team to manage revenue recognition end-to-end in line with ASC 606/IFRS 15 and handle complex, high-profile deals. Provide forecasting support, coordinate close activities, and prepare analytical reports for management.
RevPro
Senior Business Data Analyst
TTEC
Customer Experience
Business Process Outsourcing
Information Technology
Manila – RemoteFull-time
Senior
Analyst
H1B Visa Sponsor
UK Visa Sponsor
Lead analytics initiatives end-to-end including ETL/ELT, automated data pipelines, dashboards, and predictive models. Ensure data quality and governance while communicating insights to business and executive stakeholders and working aligned to US business hours.
SQL
Databricks
Azure
+9 more
Associate Service Delivery Manager
Calabrio
Software
Customer Experience
Analytics
RemoteFull-time
Mid-level
Client Services
H1B Visa Sponsor
Calabrio is seeking an Associate Service Delivery Manager to remotely manage and support service delivery for customers using its cloud CX platform. The role focuses on ensuring successful deployment, adoption, and ongoing support of Calabrio solutions while collaborating with cross-functional teams.
Vice President, Production Engineering
NICE Ltd.
Software
Information Technology
Customer Experience
RemoteFull-time
Mid-level
Director
H1B Visa Sponsor
UK Visa Sponsor
Lead and transform a global, operations-heavy organization into a modern Production Engineering function focused on reliability, automation and AI-assisted operations. Own platform operations, observability, incident leadership, automation, and cross-functional partnerships while scaling global teams and talent.
cloud infrastructure
distributed systems
networking
+8 more
Senior Account Executive (US territory)
Simplesat
Customer Experience
Software
SaaS
Manila – RemoteFull-time
Senior
Account Executive
You will own closing from demo to signature for US accounts on a night shift based in the Philippines, running multiple tailored demos and converting product-led trials. Maintain a disciplined pipeline (~100 active deals), handle pricing/security/procurement, and hand off closed accounts to onboarding.
HubSpot
Zendesk
Gladly
+13 more
NICE CXone Technical Project Manager
TTEC
Customer Experience
Business Process Outsourcing
Information Technology
Remote
Full-time
Mid-level
Technical Account Manager
H1B Visa Sponsor
UK Visa Sponsor
Lead the implementation and delivery of NICE CXone client projects, managing teams, stakeholders, risks, and project processes. Contribute hands-on to CXone Studio development and testing while providing regular status reporting and invoice review.
NICE CXone
Genesys Cloud
Five9
+2 more
Administrative Assistant – Leadership Team Support
SnappyCX
Customer Experience
Software
SaaS
Remote
Full-time
Leadership
Administrative Assistant
Remote full-time Administrative Assistant supporting a four-person leadership team by documenting meeting decisions, tracking action items in ClickUp, coordinating schedules, and providing weekly overviews of outstanding tasks. The role focuses on visibility, accountability, and follow-through rather than project ownership and is expected to grow over time.
ClickUp
Clockify
Slack
+3 moreSales Development Representative
NICE Ltd.
Software
Information Technology
Customer Experience
Remote
Full-time
Mid-level
Sales
H1B Visa Sponsor
UK Visa Sponsor
As a Sales Development Representative you will prospect, qualify, and schedule meetings with potential customers while collaborating with sales and marketing to drive pipeline. You will use outreach, discovery, and qualification skills to convert leads into opportunities.
Social Media Marketing Manager-Consumer Brands
SnappyCX
Customer Experience
Software
SaaS
Lagos – Remote
Full-time
Mid-level
Digital Marketing
You will own follower growth, reach, and engagement across major social platforms, run daily social listening and engagement, and maintain a monthly content calendar. The role includes directing videographers and designers, managing scheduling tools, and operating within written approval rules for founder channels.
Meta Business Suite
Instagram
Facebook
+7 more
Administrative Assistant – Leadership Team Support
SnappyCX
Customer Experience
Software
SaaS
Remote
Full-time
Leadership
Administration
Support a four-person leadership team by attending meetings, documenting decisions and action items, coordinating calendars, and maintaining tasks in ClickUp. Proactively follow up with owners, provide weekly overviews of outstanding items, and handle administrative duties in a fully remote role.
ClickUp
Clockify
Slack
+3 more
Senior Business Development Representative
Calabrio
Software
Customer Experience
Analytics
RemoteFull-time
Senior
Business Development (BDR)
H1B Visa Sponsor
The Senior Business Development Representative will research and prioritize target banks and credit unions, run a sophisticated outbound prospecting motion, and qualify strategic opportunities. They will partner with account executives and other teams to progress qualified opportunities through the sales funnel and represent the company at industry events.
CRM systems
sales engagement platforms
account-based marketing tools
+4 more
QA Director
NICE Ltd.
Software
Information Technology
Customer Experience
Raanana – HybridFull-time
Mid-level
Director
H1B Visa Sponsor
UK Visa Sponsor
Lead and build teams responsible for automation, performance, and AI-based quality across the SDLC while driving modern test frameworks, performance validation, and SLOs. Act as the bridge between engineering velocity and product reliability while embedding AI-quality practices and governance.
LLMs
Python
TypeScript
+12 more