Temp Contact Center Solutions & Operations Specialist II (Level 2) - Remote
Unity BPO Inc
Business Process Outsourcing
Customer Service
Information Technology
New Mexico – Remote$0k - $0k
H1B Visa Sponsor
Serve as the primary technical resource for day-to-day administration and Level 2 support of Five9 and other contact center technologies, handling routing, IVR, omnichannel channels, reporting, and integrations. Participate in implementations, upgrades, user training, documentation, and collaborate with IT, vendors, and business stakeholders to maintain platform performance and reliability.
$0k - $0k