Sales & Solution Engineer

Automattic wants to make the web a better place. Our family includes Jetpack, WooCommerce, Longreads, WordPress.com, and more. With WordPress.com, you can create beautiful websites and blogs for free and enhance those sites with our premium services. A fully distributed company, Automattic - celebrating ten years in 2015 - has over 500 staff in more than 50 countries. We're hiring!

At WooCommerce, we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform—and we’re scaling how we support them. WooCommerce already powers nearly 10% of all websites on the web. It’s instantly available to the WordPress hosting platform, which powers over 40% of the web today. As one of the fastest growing areas of Automattic, we’re expanding. We’re looking for an experienced Sales & Solutions Engineer to join our Sales and Customer Success team and work directly with Sales Leadership. This role is critical to building on our momentum, driving new lands of high value merchants ($1M+ TPV), and shaping how we leverage the strengths of our product and technical expertise to get the technical win in the field. Additionally, this role will be working as needed with our Customer Success team to help retain and expand our existing high value merchant customers. WooCommerce’s Sales & Solutions Engineering team is a charismatic, highly-respected group of technologists who are collaborative, visible, influential, and impactful. If you are a top performer, this is a chance to plug into a product with real market pull and help build and scale a modern, AI-augmented, technical sales-led growth motion. You’ll work complex deals with Account Executive partners, win marquee logos, and create expansion playbooks that others will follow. Bring your technical solutioning expertise, your sales and business acumen, your curiosity, and your conviction. We will back you with a platform merchants love, a team that plays to win, and the tools to make it happen.

Responsibilities include partnering with sales teams to demonstrate WooCommerce’s value, leading technical workshops, supporting high-value implementations, maintaining CRM hygiene, collaborating across departments to evolve GTM strategy, aligning with product teams for feedback, demonstrating platform value through ROI analysis and demos, tailoring solutions to customer needs, expediting onboarding, and building repeatable demos and playbooks.

Requirements include 4+ years of midmarket or enterprise B2B sales engineering or solution architecture experience, success in co-selling with AEs, excellence in discovery and storytelling, strong command of consultative and value-based selling, understanding of enterprise software and AI-driven commerce trends, fluency in web architectures and payments, developer-level API literacy, comfort in high-growth environments, excellent communication skills, high integrity, teamwork, technical curiosity, and self-motivation.

Preferred qualifications include experience in ecommerce, open source CMS, payments, fintech, marketplaces, familiarity with AI/ML-enabled commerce, payments concepts, managing agency/SI partners, compliance standards, success in fast-growing organizations, proficiency with modern sales tools, and formal sales methodology training. Candidates in the US, Canada, UK, and Ireland are prioritized. Salary range: $140,000-$175,000 USD. Automattic is a fully remote company with an open vacation policy, committed to diversity and inclusion.

Join WooCommerce as a Sales & Solutions Engineer to drive technical wins, support high-value merchants, and collaborate across teams to grow the platform.

United States

At WooCommerce, we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform—and we’re scaling how we support them. WooCommerce already powers nearly 10% of all websites on the web. It’s instantly available to the WordPress hosting platform, which powers over 40% of the web today. As one of the fastest growing areas of Automattic, we’re expanding. We’re looking for an experienced Sales & Solutions Engineer to join our Sales and Customer Success team and work directly with Sales Leadership. This role is critical to building on our momentum, driving new lands of high value merchants ($1M+ TPV), and shaping how we leverage the strengths of our product and technical expertise to get the technical win in the field. Additionally, this role will be working as needed with our Customer Success team to help retain and expand our existing high value merchant customers. WooCommerce’s Sales & Solutions Engineering team is a charismatic, highly-respected group of technologists who are collaborative, visible, influential, and impactful. If you are a top performer, this is a chance to plug into a product with real market pull and help build and scale a modern, AI-augmented, technical sales-led growth motion. You’ll work complex deals with Account Executive partners, win marquee logos, and create expansion playbooks that others will follow. Bring your technical solutioning expertise, your sales and business acumen, your curiosity, and your conviction. We will back you with a platform merchants love, a team that plays to win, and the tools to make it happen.

Responsibilities include partnering with sales teams to demonstrate WooCommerce’s value, leading technical workshops, supporting high-value implementations, maintaining CRM hygiene, collaborating across departments to evolve GTM strategy, aligning with product teams for feedback, demonstrating platform value through ROI analysis and demos, tailoring solutions to customer needs, expediting onboarding, and building repeatable demos and playbooks.

Requirements include 4+ years of midmarket or enterprise B2B sales engineering or solution architecture experience, success in co-selling with AEs, excellence in discovery and storytelling, strong command of consultative and value-based selling, understanding of enterprise software and AI-driven commerce trends, fluency in web architectures and payments, developer-level API literacy, comfort in high-growth environments, excellent communication skills, high integrity, teamwork, technical curiosity, and self-motivation.

Preferred qualifications include experience in ecommerce, open source CMS, payments, fintech, marketplaces, familiarity with AI/ML-enabled commerce, payments concepts, managing agency/SI partners, compliance standards, success in fast-growing organizations, proficiency with modern sales tools, and formal sales methodology training. Candidates in the US, Canada, UK, and Ireland are prioritized. Salary range: $140,000-$175,000 USD. Automattic is a fully remote company with an open vacation policy, committed to diversity and inclusion.Requirements:<ul><li> 4+ years of midmarket or enterprise B2B sales engineering or solution architecture experience, driving technical wins with individual or team quota-carrying experience in Ecommerce, PaaS/SaaS, or platform selling, with consistent attainment against annual targets.</li><li> Success co-selling with AEs and collaborating with CS, Professional Services, Product, and Partnerships to land/expand complex accounts.</li><li> Excellence in discovery and storytelling: you simplify complex trade-offs, whiteboard clearly, and tailor demos to executive, commercial, and technical stakeholders.</li><li> Strong command of consultative and value-based selling skills, including discovery, total cost of ownership, and return on investment analysis.</li><li> Strong understanding of enterprise software, IT landscapes, and content management systems.</li><li> Strong understanding of AI-driven and agentic commerce trends, and how data, APIs, and extensibility support automation, personalization, and AI-assisted buyer experiences.</li><li> Fluency across web architectures (REST APIs, webhooks, SSO, caching/CDN, performance), payments (auths, chargebacks, settlement, reconciliation), and data/privacy fundamentals.</li><li> Developer-level literacy (you can read code samples, use Postman, and speak in API), even if you’re not shipping production code.</li><li> Comfortable in a high-growth, builder environment. You can operate with imperfect data, roll up your sleeves, and still deliver clean execution to create impact.</li><li> Excellent communication and presentation skills, written and verbal, with the ability to simplify technical concepts for non-technical stakeholders.</li><li> High integrity, ownership, and a team mindset. You share wins, ask for help early, and put the merchant outcome first.</li><li> Demonstrated ability to work with cross-functional teams as needed for resources, support, and feedback.</li><li> Team player with a winner’s mentality, combined with excellent interpersonal skills and leadership presence.</li><li> Highly technical and curious to know, grow, and learn more. Self-motivated with a drive to</li></ul>Benefits:<ul><li> Fully remote work environment</li><li> Open vacation policy</li><li> Competitive salary within the range of $140,000-$175,000 USD</li><li> Potential for impact beyond the stated salary range based on contribution</li><li> Diversity and inclusion initiatives</li><li> Disability accommodations during application and interview process</li></ul>

Automattic

Sales & Solution Engineer Join WooCommerce as a Sales & Solutions Engineer to drive technical wins, support high-value merchants, and collaborate across teams to grow the platform. At WooCommerce, we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform—and we’re scaling how we support them. WooCommerce already powers nearly 10% of all websites on the web. It’s instantly available to the WordPress hosting platform, which powers over 40% of the web today. As one of the fastest growing areas of Automattic, we’re expanding. We’re looking for an experienced Sales & Solutions Engineer to join our Sales and Customer Success team and work directly with Sales Leadership. This role is critical to building on our momentum, driving new lands of high value merchants ($1M+ TPV), and shaping how we leverage the strengths of our product and technical expertise to get the technical win in the field. Additionally, this role will be working as needed with our Customer Success team to help retain and expand our existing high value merchant customers. WooCommerce’s Sales & Solutions Engineering team is a charismatic, highly-respected group of technologists who are collaborative, visible, influential, and impactful. If you are a top performer, this is a chance to plug into a product with real market pull and help build and scale a modern, AI-augmented, technical sales-led growth motion. You’ll work complex deals with Account Executive partners, win marquee logos, and create expansion playbooks that others will follow. Bring your technical solutioning expertise, your sales and business acumen, your curiosity, and your conviction. We will back you with a platform merchants love, a team that plays to win, and the tools to make it happen.

Responsibilities include partnering with sales teams to demonstrate WooCommerce’s value, leading technical workshops, supporting high-value implementations, maintaining CRM hygiene, collaborating across departments to evolve GTM strategy, aligning with product teams for feedback, demonstrating platform value through ROI analysis and demos, tailoring solutions to customer needs, expediting onboarding, and building repeatable demos and playbooks.

Requirements include 4+ years of midmarket or enterprise B2B sales engineering or solution architecture experience, success in co-selling with AEs, excellence in discovery and storytelling, strong command of consultative and value-based selling, understanding of enterprise software and AI-driven commerce trends, fluency in web architectures and payments, developer-level API literacy, comfort in high-growth environments, excellent communication skills, high integrity, teamwork, technical curiosity, and self-motivation.

Preferred qualifications include experience in ecommerce, open source CMS, payments, fintech, marketplaces, familiarity with AI/ML-enabled commerce, payments concepts, managing agency/SI partners, compliance standards, success in fast-growing organizations, proficiency with modern sales tools, and formal sales methodology training. Candidates in the US, Canada, UK, and Ireland are prioritized. Salary range: $140,000-$175,000 USD. Automattic is a fully remote company with an open vacation policy, committed to diversity and inclusion. Sales & Solution Engineer Sales Automattic software-development content-management web-developing-platforms open-source-technology digital-publishing e-commerce social-media-services arts blogging-platforms consumer-internet consumers content digital-media entertainment forums information-technology internet media professional-services services social-clubs social-media web-cms web-design

This role involves demonstrating WooCommerce’s value to customers, leading technical workshops, supporting onboarding and expansion, and working closely with sales and product teams to enhance the platform's market position. It requires technical expertise, sales acumen, and strong communication skills.

At WooCommerce, we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform—and we’re scaling how we support them. WooCommerce already powers nearly 10% of all websites on the web. It’s instantly available to the WordPress hosting platform, which powers over 40% of the web today. As one of the fastest growing areas of Automattic, we’re expanding and looking for an experienced Sales & Solutions Engineer to join our Sales and Customer Success team. This role is critical to building on our momentum, driving high-value merchant deals, and leveraging our product and technical expertise to secure technical wins. You will work with Account Executives, support onboarding, conduct architecture reviews, and help expand existing high-value accounts. Responsibilities include demonstrating WooCommerce’s value, leading workshops, supporting high-value implementations, maintaining CRM hygiene, collaborating on GTM strategy, providing revenue feedback, delivering ROI analyses, and creating demos and playbooks. The role requires a strong technical background, experience in enterprise B2B sales engineering, and excellent communication skills. You will also work on aligning product feedback, supporting sales training, and enabling the sales team to succeed. The position is fully remote, with a focus on candidates in the US, Canada, UK, and Ireland.

Join WooCommerce as a Sales & Solutions Engineer to drive technical wins, support high-value merchants, and collaborate across teams in a fully remote environment.

At WooCommerce, we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform—and we’re scaling how we support them. WooCommerce already powers nearly 10% of all websites on the web. It’s instantly available to the WordPress hosting platform, which powers over 40% of the web today. As one of the fastest growing areas of Automattic, we’re expanding and looking for an experienced Sales & Solutions Engineer to join our Sales and Customer Success team. This role is critical to building on our momentum, driving high-value merchant deals, and leveraging our product and technical expertise to secure technical wins. You will work with Account Executives, support onboarding, conduct architecture reviews, and help expand existing high-value accounts. Responsibilities include demonstrating WooCommerce’s value, leading workshops, supporting high-value implementations, maintaining CRM hygiene, collaborating on GTM strategy, providing revenue feedback, delivering ROI analyses, and creating demos and playbooks. The role requires a strong technical background, experience in enterprise B2B sales engineering, and excellent communication skills. You will also work on aligning product feedback, supporting sales training, and enabling the sales team to succeed. The position is fully remote, with a focus on candidates in the US, Canada, UK, and Ireland.Requirements:<ul><li> 4+ years of midmarket or enterprise B2B sales engineering or solution architecture experience, driving technical wins with individual or team quota-carrying experience in Ecommerce, PaaS/SaaS, or platform selling, with consistent attainment against annual targets.</li><li> Success co-selling with AEs and collaborating with CS, Professional Services, Product, and Partnerships to land/expand complex accounts.</li><li> Excellence in discovery and storytelling: you simplify complex trade-offs, whiteboard clearly, and tailor demos to executive, commercial, and technical stakeholders.</li><li> Strong command of consultative and value-based selling skills, including discovery, total cost of ownership, and return on investment analysis.</li><li> Strong understanding of enterprise software, IT landscapes, and content management systems.</li><li> Strong understanding of AI-driven and agentic commerce trends, and how data, APIs, and extensibility support automation, personalization, and AI-assisted buyer experiences.</li><li> Fluency across web architectures (REST APIs, webhooks, SSO, caching/CDN, performance), payments (auths, chargebacks, settlement, reconciliation), and data/privacy fundamentals.</li><li> Developer-level literacy (you can read code samples, use Postman, and speak in API), even if you’re not shipping production code.</li><li> Comfortable in a high-growth, builder environment. You can operate with imperfect data, roll up your sleeves, and still deliver clean execution to create impact.</li><li> Excellent communication and presentation skills, written and verbal, with the ability to simplify technical concepts for non-technical stakeholders.</li><li> High integrity, ownership, and a team mindset. You share wins, ask for help early, and put the merchant outcome first.</li><li> Demonstrated ability to work with cross-functional teams as needed for resources, support, and feedback.</li><li> Team player with a winner’s mentality, combined with excellent interpersonal skills and leadership presence.</li><li> Highly technical and curious to know, grow, and learn more. Self-motivated with a drive to achieve revenue and growth targets.</li></ul>Benefits:<ul><li> Fully remote work environment</li><li> Open vacation policy</li><li> Competitive salary (range $140,000-$175,000 USD)</li><li> Benefits page with country-specific benefits (not specified in detail)</li></ul>

Sales & Solution Engineer Join WooCommerce as a Sales & Solutions Engineer to drive technical wins, support high-value merchants, and collaborate across teams in a fully remote environment. At WooCommerce, we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform—and we’re scaling how we support them. WooCommerce already powers nearly 10% of all websites on the web. It’s instantly available to the WordPress hosting platform, which powers over 40% of the web today. As one of the fastest growing areas of Automattic, we’re expanding and looking for an experienced Sales & Solutions Engineer to join our Sales and Customer Success team. This role is critical to building on our momentum, driving high-value merchant deals, and leveraging our product and technical expertise to secure technical wins. You will work with Account Executives, support onboarding, conduct architecture reviews, and help expand existing high-value accounts. Responsibilities include demonstrating WooCommerce’s value, leading workshops, supporting high-value implementations, maintaining CRM hygiene, collaborating on GTM strategy, providing revenue feedback, delivering ROI analyses, and creating demos and playbooks. The role requires a strong technical background, experience in enterprise B2B sales engineering, and excellent communication skills. You will also work on aligning product feedback, supporting sales training, and enabling the sales team to succeed. The position is fully remote, with a focus on candidates in the US, Canada, UK, and Ireland. Sales & Solution Engineer Sales Automattic software-development content-management web-developing-platforms open-source-technology digital-publishing e-commerce social-media-services arts blogging-platforms consumer-internet consumers content digital-media entertainment forums information-technology internet media professional-services services social-clubs social-media web-cms web-design REST APIs webhooks SaaS API CRM

This role involves demonstrating WooCommerce’s value to customers, leading technical workshops, supporting onboarding and expansion, and working closely with sales and product teams to shape technical solutions. It requires a strong technical background, sales experience, and excellent communication skills.

Account Executive

Join Automattic as a Midmarket Account Executive to drive revenue growth with high-value merchants and manage complex sales cycles.

Join Automattic as a Midmarket Account Executive to drive revenue growth with high-value merchants and manage complex sales cycles.Requirements:<ul><li> 4+ years of B2B quota-carrying experience in Ecommerce, SaaS, or platform sales, with consistent attainment against multi-hundred-thousand or seven-figure annual targets.</li><li> Proven success selling to Midmarket or Enterprise clients with complex buying groups, procurement, security, and legal reviews.</li><li> Demonstrated outbound prospecting skills, including account research, sequencing, and executive-level outreach that converts to qualified opportunities.</li><li> Strong command of consultative and value-based selling, including discovery, economic impact modeling, and business case development.</li><li> Experience running structured deal processes with multi-threading, mutual action plans, and disciplined pipeline management.</li><li> Strong understanding of enterprise software, IT landscapes, and content management systems.</li><li> Comfortable working with executive-level prospects, negotiating terms, and reviewing contracts.</li><li> Comfortable in a high-growth, builder environment. You can operate with imperfect data, roll up your sleeves, and still deliver clean execution.</li><li> Excellent communication and presentation skills, written and verbal, with the ability to simplify technical concepts for non-technical stakeholders.</li><li> High integrity, ownership, and a team mindset. You share wins, ask for help early, and put the merchant outcome first.</li><li> Self-motivated with a drive to achieve revenue and growth targets, both individually and as part of the company.</li></ul>Benefits:<ul><li> Health insurance</li><li> Dental</li><li> Vision</li><li> 401(k)</li><li> Paid time off (PTO)</li><li> Parental leave</li><li> Remote work environment</li><li> Flexible hours</li><li> Open vacation policy</li></ul>

Account Executive Join Automattic as a Midmarket Account Executive to drive revenue growth with high-value merchants and manage complex sales cycles. Join Automattic as a Midmarket Account Executive to drive revenue growth with high-value merchants and manage complex sales cycles. Account Executive Sales Automattic software-development content-management web-developing-platforms open-source-technology digital-publishing e-commerce social-media-services arts blogging-platforms consumer-internet consumers content digital-media entertainment forums information-technology internet media professional-services services social-clubs social-media web-cms web-design

Automattic is seeking an experienced Account Executive to manage midmarket and enterprise client accounts, focusing on complex deals and strategic growth. The role involves prospecting, closing, and expanding merchant relationships in a fully remote environment.

At WooCommerce, we’re on a mission to democratize commerce. We’re expanding our sales team and looking for an experienced Midmarket Account Executive to help build on our momentum with high-value merchants ($1M+ TPV). You will manage complex deals, work with partners, and develop strategies to accelerate market penetration. Responsibilities include owning revenue targets, managing full sales cycles, building pipeline, collaborating cross-functionally, and developing vertical-specific sales strategies. The role requires experience in B2B SaaS or ecommerce sales, strong communication skills, and a team-oriented mindset. We prioritize candidates in the US and Canada, with a fully remote work environment and a competitive salary range.

Join Automattic as a Midmarket Account Executive to drive sales with high-value merchants and shape growth strategies.

At WooCommerce, we’re on a mission to democratize commerce. We’re expanding our sales team and looking for an experienced Midmarket Account Executive to help build on our momentum with high-value merchants ($1M+ TPV). You will manage complex deals, work with partners, and develop strategies to accelerate market penetration. Responsibilities include owning revenue targets, managing full sales cycles, building pipeline, collaborating cross-functionally, and developing vertical-specific sales strategies. The role requires experience in B2B SaaS or ecommerce sales, strong communication skills, and a team-oriented mindset. We prioritize candidates in the US and Canada, with a fully remote work environment and a competitive salary range.Requirements:<ul><li> 4+ years of B2B quota-carrying experience in Ecommerce, SaaS, or platform sales, with consistent attainment against multi-hundred-thousand or seven-figure annual targets.</li><li> Proven success selling to Midmarket or Enterprise clients with complex buying groups, procurement, security, and legal reviews.</li><li> Demonstrated outbound prospecting skills, including account research, sequencing, and executive-level outreach that converts to qualified opportunities.</li><li> Strong command of consultative and value-based selling, including discovery, economic impact modeling, and business case development.</li><li> Experience running structured deal processes with multi-threading, mutual action plans, and disciplined pipeline management.</li><li> Strong understanding of enterprise software, IT landscapes, and content management systems.</li><li> Comfortable working with executive-level prospects, negotiating terms, and reviewing contracts.</li><li> Comfortable in a high-growth, builder environment. You can operate with imperfect data, roll up your sleeves, and still deliver clean execution.</li><li> Excellent communication and presentation skills, written and verbal, with the ability to simplify technical concepts for non-technical stakeholders.</li><li> High integrity, ownership, and a team mindset. You share wins, ask for help early, and put the merchant outcome first.</li><li> Self-motivated with a drive to achieve revenue and growth targets, both individually and as part of the company.</li></ul>Benefits:<ul><li> Fully remote work environment</li><li> Open vacation policy</li><li> Competitive salary and variable compensation</li><li> Potential for impact beyond the stated salary range</li><li> Diversity, equity, and inclusion initiatives</li><li> Disability accommodations during application and interview process</li><li> Access to benefits by country (full list available on Benefits Page)</li></ul>

Account Executive Join Automattic as a Midmarket Account Executive to drive sales with high-value merchants and shape growth strategies. At WooCommerce, we’re on a mission to democratize commerce. We’re expanding our sales team and looking for an experienced Midmarket Account Executive to help build on our momentum with high-value merchants ($1M+ TPV). You will manage complex deals, work with partners, and develop strategies to accelerate market penetration. Responsibilities include owning revenue targets, managing full sales cycles, building pipeline, collaborating cross-functionally, and developing vertical-specific sales strategies. The role requires experience in B2B SaaS or ecommerce sales, strong communication skills, and a team-oriented mindset. We prioritize candidates in the US and Canada, with a fully remote work environment and a competitive salary range. Account Executive Sales Automattic software-development content-management web-developing-platforms open-source-technology digital-publishing e-commerce social-media-services arts blogging-platforms consumer-internet consumers content digital-media entertainment forums information-technology internet media professional-services services social-clubs social-media web-cms web-design

Automattic is seeking an experienced Account Executive to manage complex deals, expand accounts, and contribute to a modern sales-led growth motion. The role involves working with enterprise clients, developing sales strategies, and collaborating across teams in a fully remote environment.

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