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Found 68 jobs

Attentive
Staff Business Systems Specialist
Attentive
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Marketing and Advertising
Software Development
Mobile Marketing
United StatesRemote
$151k - $220k
Full-time
Leadership
Business Operations
H1B Visa Sponsor
As a Staff Business Systems Specialist, you will be responsible for designing and implementing scalable business systems while collaborating with cross-functional teams to enhance operational efficiency. This role requires a strong background in system architecture and business process development.
$151k - $220k
Salesforce
PartnerStack
Zendesk
+3 more
SmarterDx
Lead Client Support Analyst
SmarterDx
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Information Technology & Services
Health Care
Biotechnology
United StatesRemote
$100k - $110k
Full-time
Leadership
Client Services
In this role, you will oversee the Client Support team, manage operational tasks, and provide hands-on support for complex client issues. You will also develop the team through coaching and training while maintaining quality assurance.
$100k - $110k
Zendesk
Jira
Magic Leap
People Solutions Enablement Analyst - Contractor
Magic Leap
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Augmented Reality
Virtual Reality
Technology
United StatesRemote
$0k - $0k
Contract
Mid-level
Human Resources (HR)
H1B Visa Sponsor
This role involves architecting and sustaining data infrastructure across HR platforms while collaborating with executives to provide workforce insights. The analyst will also manage HR systems and reporting to enhance operational efficiency.
$0k - $0k
SQL
Python
BigQuery
+6 more
Flywire
Senior Implementation Consultant I (Education)
Flywire
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Financial Services
Payments
Fintech
United StatesHybrid
Full-time
Senior
Consultant
H1B Visa Sponsor
UK Visa Sponsor
As a Senior Implementation Consultant I at Flywire, you will collaborate with global teams to implement student receivable and eCommerce solutions while ensuring the best customer experience. This role requires expertise in higher education and payment processing.
Apple (Computers)
Smartsheets
JIRA
+4 more
TDS Global Solutions
Customer Experience (CX) Technology, Engineering & Product Professionals
TDS Global Solutions
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Information Technology
Consulting
Software Development
United StatesRemote
Full-time
Mid-level
Engineer
H1B Visa Sponsor
TDS Global Solutions is seeking experienced Technology, Engineering, and Product professionals to support client engagements in the Customer Experience outsourcing industry.
AWS
Microsoft Azure
Google Cloud Platform (GCP)
+34 more
Holder Construction
IT Support Specialist
Holder Construction
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construction
commercial-and-service-industry-machinery-manufacturing
building-construction
United StatesColumbus, Ohio – Office
Full-time
Mid-level
IT Support
As an IT Support Specialist, you will provide technical support and conduct technology orientation for new associates. This role is essential in supporting various technologies and ensuring smooth IT operations.
Office 365
Microsoft Office
Bluebeam
+10 more
A
Customer Success Manager (Devs.ai)
AppDirect
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technology-information-and-internet
digital-accessibility-services
software-development
Remote
Full-time
Mid-level
Client Services
In this role, you will own the full post-sale lifecycle for strategic accounts, driving adoption and ensuring customer satisfaction. You will also coordinate with internal support teams to enhance the customer experience.
Zendesk
APIs
AI/ML
W
Partner Support & Negotiation Analyst
Wellhub
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health-wellness-and-fitness
fitness
health
BrazilSão Paulo – Hybrid
Full-time
Mid-level
Client Services
As a Partner Support & Negotiation Analyst at Wellhub, you will manage partner relationships and drive commercial value while ensuring operational efficiency. This role is crucial for maintaining partner satisfaction and financial sustainability.
Salesforce
Zendesk
Clariticloud
Customer Support Analyst (Technical)
Clariticloud
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Cloud Computing
Information Technology
CanadaRemote
CAD$52k - CAD$59k
Full-time
Mid-level
Client Services
H1B Visa Sponsor
In this role, you will ensure a seamless customer experience by guiding customers through the effective use of our products and maintaining strong customer relationships. You will also contribute to building customer-facing resources and work cross-functionally to improve the customer experience.
CAD$52k - CAD$59k
Salesforce
Zendesk
Slack
+6 more
Podium81
Product Support Specialist
Podium81
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Information Technology and Services
Software Development
Digital Marketing
United StatesUtah – Office
$0k - $0k
Full-time
Mid-level
Product Adoption Specialist
Join Podium as a Product Support Specialist to assist customers with support queries, troubleshoot problems, and deliver a human-first experience. This role involves technical support for SaaS products, collaboration with teams, and continuous skill growth.
$0k - $0k
Salesforce
Twilio
Zendesk
+6 more
American Innovations, Ltd.
Technical Support Supervisor
American Innovations, Ltd.
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Information Technology and Services
Software Development
Technology Consulting
United StatesAustin, Texas – Office
Full-time
Mid-level
Technical Account Manager
H1B Visa Sponsor
This role manages frontline support activities, maintains Zendesk workflows, and collaborates across departments to improve support processes. It involves direct engagement in incident response, reporting, and team performance management.
Zendesk
SQL
Recharge
Associate Technical Support Engineer
Recharge
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renewable-energy-equipment-manufacturing
renewable-energy-power-generation
renewable-energy-semiconductor-manufacturing
United StatesRemote
$60k - $67k
Full-time
Mid-level
Engineer
Recharge is seeking an Associate Technical Support Engineer to assist merchants via live chat, email, and phone, ensuring a high-quality support experience. The role involves troubleshooting, documentation, and collaboration within a 24/7 support environment.
$60k - $67k
HelpScout
Zendesk
HTML
+5 more
Breckenridge Grand Vacations
Technical Specialist
Breckenridge Grand Vacations
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real-estate
United StatesBreckenridge, Colorado – Office
$0k - $0k
Full-time
Mid-level
Technical Account Manager
As a Technical Specialist, you will support and maintain IT systems, troubleshoot hardware and software issues, and ensure seamless technology operations. The position requires on-call availability and physical tasks like lifting equipment.
$0k - $0k
Microsoft Office Suite
Active Directory
ZenDesk
Benchling
Customer Experience Operations Manager
Benchling
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Biotechnology
Software
Life Sciences
United StatesSan Francisco, California – Office
$130k - $155k
Full-time
Mid-level
Operations
H1B Visa Sponsor
As the CX Operations Manager, you'll enhance customer experience efficiency through dashboard management, tool optimization, and automation initiatives. You will collaborate across teams to support strategic projects and improve operational metrics.
$130k - $155k
Salesforce
Gainsight
ChurnZero
+12 more
Avive Solutions
Customer Support Manager
Avive Solutions
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Information Technology and Services
Software Development
IT Consulting
United StatesBrisbane – Hybrid
$90k - $125k
Full-time
Mid-level
Technical Customer Success Manager
This role involves overseeing support teams, improving operational efficiency, and collaborating cross-functionally to deliver high-quality customer service in a fast-growing environment.
$90k - $125k
Zendesk
Salesforce
Jira
+1 more
Braze
Support Engagement Lead
Braze
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Marketing Automation
Software
Technology
United StatesOffice
Full-time
Leadership
IT Support
H1B Visa Sponsor
UK Visa Sponsor
This role involves managing technical relationships, troubleshooting, and ensuring product adoption for key customers. The Support Engagement Lead collaborates with various teams to deliver a seamless support experience and drive customer advocacy.
APIs
SQL
Salesforce
+11 more
Xometry, Inc.
Quality Assurance Engineer
Xometry, Inc.
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mechanical-or-industrial-engineering
cnc-machining
computer-science
United StatesRemote
Full-time
Mid-level
Engineer
As a Quality Assurance Engineer at Xometry, you will develop and improve quality systems, collaborate across teams, and ensure supplier and internal product quality. The role involves process improvement, compliance, and problem-solving to meet industry standards like AS9100.
SolidWorks
Tableau
Zendesk
+1 more
Ethos BC
Mission Success Operations Manager
Ethos BC
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staffing-and-recruiting
accounting
asian
United StatesRemote
$125k - $150k
Full-time
Mid-level
Consultant
This role involves developing performance metrics, streamlining workflows, managing systems and tooling, and enabling cross-functional alignment to support the scaling of Ethos's Mission Success organization. It is an operational and analytical position focused on process improvement and data-driven insights.
$125k - $150k
Salesforce
Gainsight
Catalyst
+6 more
ReUp Education
Product Enablement Specialist II
ReUp Education
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higher-education
charter-schools
education
United StatesAustin, Texas – Hybrid
$70k - $80k
Full-time
Mid-level
Product Adoption Specialist
The role involves developing training materials, supporting product launches, troubleshooting issues, and translating technical updates into clear guidance for partners. It is essential for ensuring smooth product adoption and high partner satisfaction.
$70k - $80k
Zendesk
Jira
Google Suite
+1 more
Webflow
Technical Support Associate
Webflow
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Software
Internet
Web Development
AustraliaRemote
A$62k - A$69k
Full-time
Mid-level
Technical Account Manager
H1B Visa Sponsor
UK Visa Sponsor
This role involves providing technical support to Webflow users, resolving complex issues, and collaborating with teams to improve customer satisfaction. The position is full-time, permanent, and requires weekend work in Australia.
A$62k - A$69k
HTML
CSS
DNS
+7 more