Find Your Dream Remote Job

Search 100,000+ work from home jobs at top remote companies

Active filters:

Tech: Zendesk
Filters

Visa Sponsorship


Found 64 jobs

Podium81
Product Support Specialist
Podium81
Apply
Information Technology and Services
Software Development
Digital Marketing
United StatesUtah – Office
$0k - $0k
Full-time
Mid-level
Product Adoption Specialist
Join Podium as a Product Support Specialist to assist customers with support queries, troubleshoot problems, and deliver a human-first experience. This role involves technical support for SaaS products, collaboration with teams, and continuous skill growth.
$0k - $0k
Salesforce
Twilio
Zendesk
+6 more
American Innovations, Ltd.
Technical Support Supervisor
American Innovations, Ltd.
Apply
Information Technology and Services
Software Development
Technology Consulting
United StatesAustin, Texas – Office
Full-time
Mid-level
Technical Account Manager
H1B Visa Sponsor
This role manages frontline support activities, maintains Zendesk workflows, and collaborates across departments to improve support processes. It involves direct engagement in incident response, reporting, and team performance management.
Zendesk
SQL
Recharge
Associate Technical Support Engineer
Recharge
Apply
renewable-energy-equipment-manufacturing
renewable-energy-power-generation
renewable-energy-semiconductor-manufacturing
United StatesRemote
$60k - $67k
Full-time
Mid-level
Engineer
Recharge is seeking an Associate Technical Support Engineer to assist merchants via live chat, email, and phone, ensuring a high-quality support experience. The role involves troubleshooting, documentation, and collaboration within a 24/7 support environment.
$60k - $67k
HelpScout
Zendesk
HTML
+5 more
Breckenridge Grand Vacations
Technical Specialist
Breckenridge Grand Vacations
Apply
real-estate
United StatesBreckenridge, Colorado – Office
$0k - $0k
Full-time
Mid-level
Technical Account Manager
As a Technical Specialist, you will support and maintain IT systems, troubleshoot hardware and software issues, and ensure seamless technology operations. The position requires on-call availability and physical tasks like lifting equipment.
$0k - $0k
Microsoft Office Suite
Active Directory
ZenDesk
Benchling
Customer Experience Operations Manager
Benchling
Apply
Biotechnology
Software
Life Sciences
United StatesSan Francisco, California – Office
$130k - $155k
Full-time
Mid-level
Operations
H1B Visa Sponsor
As the CX Operations Manager, you'll enhance customer experience efficiency through dashboard management, tool optimization, and automation initiatives. You will collaborate across teams to support strategic projects and improve operational metrics.
$130k - $155k
Salesforce
Gainsight
ChurnZero
+12 more
Avive Solutions
Customer Support Manager
Avive Solutions
Apply
Information Technology and Services
Software Development
IT Consulting
United StatesBrisbane – Hybrid
$90k - $125k
Full-time
Mid-level
Technical Customer Success Manager
This role involves overseeing support teams, improving operational efficiency, and collaborating cross-functionally to deliver high-quality customer service in a fast-growing environment.
$90k - $125k
Zendesk
Salesforce
Jira
+1 more
Braze
Support Engagement Lead
Braze
Apply
Marketing Automation
Software
Technology
United StatesOffice
Full-time
Leadership
IT Support
H1B Visa Sponsor
UK Visa Sponsor
This role involves managing technical relationships, troubleshooting, and ensuring product adoption for key customers. The Support Engagement Lead collaborates with various teams to deliver a seamless support experience and drive customer advocacy.
APIs
SQL
Salesforce
+11 more
Xometry, Inc.
Quality Assurance Engineer
Xometry, Inc.
Apply
mechanical-or-industrial-engineering
cnc-machining
computer-science
United StatesRemote
Full-time
Mid-level
Engineer
As a Quality Assurance Engineer at Xometry, you will develop and improve quality systems, collaborate across teams, and ensure supplier and internal product quality. The role involves process improvement, compliance, and problem-solving to meet industry standards like AS9100.
SolidWorks
Tableau
Zendesk
+1 more
Ethos BC
Mission Success Operations Manager
Ethos BC
Apply
staffing-and-recruiting
accounting
asian
United StatesRemote
$125k - $150k
Full-time
Mid-level
Consultant
This role involves developing performance metrics, streamlining workflows, managing systems and tooling, and enabling cross-functional alignment to support the scaling of Ethos's Mission Success organization. It is an operational and analytical position focused on process improvement and data-driven insights.
$125k - $150k
Salesforce
Gainsight
Catalyst
+6 more
ReUp Education
Product Enablement Specialist II
ReUp Education
Apply
higher-education
charter-schools
education
United StatesAustin, Texas – Hybrid
$70k - $80k
Full-time
Mid-level
Product Adoption Specialist
The role involves developing training materials, supporting product launches, troubleshooting issues, and translating technical updates into clear guidance for partners. It is essential for ensuring smooth product adoption and high partner satisfaction.
$70k - $80k
Zendesk
Jira
Google Suite
+1 more
Webflow
Technical Support Associate
Webflow
Apply
Software
Internet
Web Development
AustraliaRemote
A$62k - A$69k
Full-time
Mid-level
Technical Account Manager
H1B Visa Sponsor
UK Visa Sponsor
This role involves providing technical support to Webflow users, resolving complex issues, and collaborating with teams to improve customer satisfaction. The position is full-time, permanent, and requires weekend work in Australia.
A$62k - A$69k
HTML
CSS
DNS
+7 more
S
IT & Scholars Support Technician
Sponsorsforeducationalopportunity
Apply
United StatesSan Francisco, California – Hybrid
$0k - $0k
Full-time
Mid-level
Architect
Seeking a compassionate IT support professional to assist with troubleshooting, equipment management, and user support in a hybrid work environment. The role involves supporting staff and students, managing IT equipment, and contributing to program operations.
$0k - $0k
Zoom
Gmail
Brightspace
+14 more
Careem
Senior Automation & AI Manager
Careem
Apply
transportation-equipment-manufacturing
transportation-logistics-supply-chain-and-storage
transportation-programs
United Arab EmiratesDubai – Office
$60k - $120k
Full-time
Senior
Analytics Engineer
This role involves managing automation programs, supporting AI-driven solutions, and driving process improvements across Careem's regional teams. The candidate will work on deploying AI/ML technologies, coordinating cross-functional projects, and enhancing service quality.
$60k - $120k
Python
pandas
NumPy
+10 more
C
Technical Support Engineer
Customeriomail
Apply
United KingdomRemote
$70k - $70k
Full-time
Mid-level
Engineer
Customer.io is hiring a Technical Support Engineer to communicate with customers via email and chat, resolve support tickets, and contribute to process improvements. The role offers growth opportunities within a fast-paced SaaS environment.
$70k - $70k
Zendesk
Linear
Zapier
+3 more
Eucalyptus
Recruitment & Medical Operations Support Specialist
Eucalyptus
Apply
Health Care
Health, Wellness and Fitness
Information Technology and Services
PhilippinesManila – Remote
Full-time
Mid-level
IT Support
This role involves providing operational support to healthcare practitioners, coordinating onboarding, and managing early-stage recruitment activities to help scale the company's telehealth services through 2026. It requires strong communication, organizational skills, and experience in healthcare or SaaS environments.
Zendesk
Google Sheets
Notion
+2 more
T
Customer Support Tools & Systems Specialist
TaskRabbit
Apply
internet
furniture-assembly
moving
United KingdomLondon – Remote
£44k - £65k
Full-time
Mid-level
Technical Customer Success Manager
This role involves configuring and maintaining customer support tools, collaborating across teams, and supporting automation initiatives. It is ideal for someone eager to develop technical expertise in customer service technology.
£44k - £65k
Zendesk
chatbots
APIs
+3 more
R
Information Services Director
Redeemer Churches And Ministries
Apply
United StatesNew York – Office
$125k - $150k
Full-time
Mid-level
Director
This role leads the IT/IS team, develops technology strategies, manages infrastructure, and ensures data security to support the organization's mission and operations. It involves overseeing systems, vendor relationships, and implementing security protocols in a faith-based nonprofit environment.
$125k - $150k
Microsoft 365
Google Workspace
Rippling MDM
+6 more
Samsara
Technical Account Manager
Samsara
Apply
Internet of Things (IoT)
Software
Fleet Management
IndiaBengaluru – Remote
Full-time
Mid-level
Account Manager
H1B Visa Sponsor
The role involves acting as the primary technical contact for customers, optimizing their platform use, resolving incidents, and fostering long-term relationships. It requires technical proficiency, strong communication skills, and support for North American clients remotely.
APIs
hardware
software
+9 more
Auctane
Data Analyst
Auctane
Apply
transportation-logistics-supply-chain-and-storage
shipping-and-mailing
logistics
United StatesAustin, Texas – Remote
$70k - $90k
Full-time
Mid-level
Analyst
Auctane is hiring a Data Analyst to ensure data accuracy, develop dashboards, and analyze support operations, with a focus on supporting AI-driven support initiatives. The role is hybrid in Austin, TX, requiring SQL expertise and experience with BI tools.
$70k - $90k
SQL
Looker
Tableau
+8 more
Netomi
Senior Implementation Consultant
Netomi
Apply
chatbots-software
conversational-support-software
customer-self-service-software
CanadaToronto – Remote
$80k - $120k
Full-time
Senior
Consultant
This role involves leading technical projects, designing solutions, and troubleshooting for enterprise SaaS platforms. The candidate will collaborate with teams and clients to optimize AI agent performance and drive project efficiency.
$80k - $120k
JSON
Datadog
Postman
+13 more