Help Desk Technician
Triple B
wholesale-food-and-beverage
food-distribution
produce-wholesale
Office$0k - $0k
Charlie’s Produce is seeking a skilled IT Help Desk Technician to provide technical assistance on computer systems, hardware, software, and network troubleshooting. The role involves serving as the first point of contact for internal customers, performing remote and physical troubleshooting, guiding users through problem-solving, escalating unresolved issues, and managing Help Desk tickets. The position requires excellent customer service, technical knowledge, and communication skills, with on-call support and occasional after-hours work. The company offers a positive culture, benefits including health insurance, 401(k), paid time off, college tuition assistance, and more.
$0k - $0k
Office 365
Windows OS
Help Desk ticketing systems (e.g., ServiceDesk, ServiceNow, Jira)
+6 more