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Support Engineer
Modality Partnership
hospitals-and-health-care
health-and-human-services
medical-practices
New York – Office$120k - $170k
Full-time
Mid-level
Engineer
As a Support Engineer at Modal, you will assist customers via email, chat, and support tickets, troubleshoot technical issues, and help improve support resources. The role focuses on delivering exceptional customer support for AI infrastructure products.
$120k - $170k
Python
command line tools
web technologies
+12 moreS
Support Engineer
Spinnaker Support
information-technology-and-services
business-services
business-software
RemoteFull-time
Mid-level
Engineer
The role involves troubleshooting VMware NSX issues, collaborating with a global team, and ensuring customer satisfaction. It requires strong technical skills, customer focus, and the ability to work remotely from India.
VMware
NSX-T
vSphere
+9 moreS
Support Engineer
Spinnaker Support
information-technology-and-services
business-services
business-software
RemoteFull-time
Senior
Engineer
This role involves troubleshooting, customer support, and collaboration within a global team, primarily focusing on VMware NSX and related technologies. The position is fully remote but requires candidates to be based in Ireland or the UK.
VMware
NSX-T
vSphere
+9 more
Support Engineer
GitLab
Software Development
DevOps
Cloud Computing
Remote
Full-time
Mid-level
Engineer
H1B Visa Sponsor
UK Visa Sponsor
As a Support Engineer, you will resolve technical issues for GitLab customers, contribute to source code, and enhance support processes. The role involves troubleshooting, collaboration, and documentation in a remote, global environment.
Support Engineer
Pontificia Universidad Católica de Chile
higher-education
research
technology-information-and-media
Santiago – RemoteCLP21600k - CLP27000k
Full-time
Mid-level
Engineer
As a Support Engineer at Checkr, you will troubleshoot complex technical issues, communicate with customers, and collaborate with engineering teams. The role involves handling escalations, participating in on-call rotations, and contributing to internal documentation.
CLP21600k - CLP27000k
APIs
DataDog
Snowflake
+8 more
Support Engineer
Madison Logic
Marketing and Advertising
Information Technology and Services
Computer Software
HybridFull-time
Mid-level
Engineer
H1B Visa Sponsor
The Support Engineer will handle hardware and software issues, create knowledge bases, and collaborate with clients and internal teams to ensure excellent customer support. The role requires technical expertise, strong communication skills, and the ability to work in a hybrid environment.
AWS
SQL
NodeJS
+4 more
Support Engineer
Dijital Team Pty Ltd
Information Technology and Services
Marketing and Advertising
Digital Marketing
RemoteFull-time
Mid-level
Engineer
This role involves handling complex technical issues, supporting Microsoft 365 and network infrastructure, and mentoring junior engineers. The candidate will ensure high-quality service delivery and client satisfaction.
Support Engineer
Human Signal
Information Technology and Services
Artificial Intelligence
Data Analytics
Remote$75k - $90k
Full-time
Mid-level
Engineer
HumanSignal is looking for a Support Engineer to assist clients with technical issues related to their data labeling platform. The role involves troubleshooting, documentation, and process improvements to support AI workflows.
$75k - $90k
Support Engineer
AssemblyAI
Artificial Intelligence
Speech Recognition
Software Development
RemoteA$75k - A$108k
Full-time
Mid-level
Engineer
H1B Visa Sponsor
AssemblyAI is seeking a Support Engineer to help customers with API support, technical troubleshooting, and documentation updates. The role involves direct customer interaction, cross-functional collaboration, and API expertise, supporting the Australia timezone.
A$75k - A$108k
Support Engineer
Tenstorrent
computer-hardware
artificial-intelligence
deep-information-technology
Tokyo – RemoteFull-time
Mid-level
Engineer
This role involves maintaining and troubleshooting AI server infrastructure, including GPU clusters, storage, and network equipment. The support engineer will handle onsite repairs, system monitoring, and customer support in Tokyo.
Support Engineer
Live Oak Fiber
Telecommunications
Internet Service Providers
Fiber Optic Networks
Niceville – OfficeFull-time
Mid-level
Engineer
This role involves troubleshooting network issues, supporting installations, and collaborating with teams to deliver exceptional service to SMB clients. It requires a highly technical, customer-oriented individual comfortable working in the field.
TCP/IP
DNS
DHCP
+11 more
Support Engineer
PagerDuty
Information Technology and Services
Software
Computer Software
San Francisco, California – Hybrid$114k - $191k
Full-time
Mid-level
Engineer
H1B Visa Sponsor
UK Visa Sponsor
The role involves assisting customers with technical issues, writing scripts, and improving documentation. It requires support experience, coding skills, and familiarity with Unix systems.
$114k - $191k
JavaScript
Python
Ruby
+7 more
Support Engineer
Mendix
Software Development
Information Technology
Low-Code Development Platforms
Boston, Massachusetts – Remote
Full-time
Mid-level
Engineer
H1B Visa Sponsor
UK Visa Sponsor
As a Support Engineer at Mendix, you will resolve platform and application issues, communicate with stakeholders, and contribute to customer satisfaction. The role involves problem-solving, technical support, and working independently in a full-time capacity.
Support Engineer
Palo Alto Networks
Cybersecurity
Information Technology
Network Security
Remote$123k - $199k
Full-time
Mid-level
Engineer
H1B Visa Sponsor
UK Visa Sponsor
This remote role involves working at the intersection of support and engineering, supporting Cortex Cloud and other products, developing training materials, and troubleshooting complex issues. The position requires extensive support experience and cloud knowledge.
$123k - $199k
JavaScript
Python
PowerShell
+3 more
Support Engineer
Federato
Insurance
Financial Services
Technology
Remote$100k - $120k
Full-time
Mid-level
Engineer
The Support Engineer will handle escalated technical issues, utilize SQL for data validation, and assist in documentation and support tickets. The role requires troubleshooting skills, knowledge of SQL, and familiarity with scripting languages like Python or JavaScript.
$100k - $120k
SQL
Python
JavaScript
Support Engineer
Alxafrica
Information Technology and Services
Software Development
Consulting
Remote
Full-time
Mid-level
Engineer
ALX Africa is hiring a Support Engineer to handle technical support requests, perform troubleshooting across frontend, backend, APIs, and databases, and collaborate with engineering to improve product supportability. The role involves resolving complex system issues, writing documentation, and contributing to product reliability.
Support Engineer
Augment Computing
Computer Software
Artificial Intelligence
Machine Learning
Palo Alto, California – Office$190k - $230k
Full-time
Mid-level
Engineer
H1B Visa Sponsor
As a Support Engineer at Augment Code, you will resolve complex technical issues, mentor support staff, and contribute to scalable support operations. The role requires strong technical skills in software development, AI tools, and cloud infrastructure, with a focus on customer success and support process improvement.
$190k - $230k
Python
JavaScript
TypeScript
+11 more
Support Engineer
Looker
software-development
technology-information-and-internet
it-services-and-it-consulting
New York, New York – Office$66k - $75k
Full-time
Mid-level
Engineer
This role involves developing automation, troubleshooting complex network and infrastructure problems, and collaborating across teams to enhance internal tools. The Support Engineer will also participate in on-call rotations and create user-friendly documentation.
$66k - $75k
Support Engineer
NICE Actimize
financial-services
fraud-prevention
risk-management
Pune – RemoteFull-time
Mid-level
Engineer
This role involves troubleshooting, resolving application issues, and supporting customer solutions in a hybrid work environment. The Support Engineer collaborates with teams to maintain system health and improve customer satisfaction.
Windows
Linux
Shell scripting
+8 more
Support Engineer
Datadog
Information Technology
Software
Cloud Computing
Denver, Colorado – Hybrid$77k - $103k
Full-time
Mid-level
Engineer
H1B Visa Sponsor
UK Visa Sponsor
As a Support Engineer at Datadog, you will assist customers through multiple channels, troubleshoot issues, and contribute to product feedback. The role offers a collaborative environment with benefits and a competitive salary.
$77k - $103k
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