Senior Product Manager

Vanilla Technologies is a software company specializing in cloud-native solutions and digital transformation services. Founded in 2015, the company focuses on delivering innovative software products and consulting services that help businesses modernize their IT infrastructure and accelerate their digital journeys. Their expertise includes cloud computing, DevOps, and custom software development, serving clients across various industries. Vanilla Technologies aims to empower organizations with scalable, secure, and efficient technology solutions to drive growth and operational excellence.

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. Vanilla is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you.

The role involves leading the development of VAI, the intelligence layer powering AI experiences, defining interactions, handling uncertainty, and building trust in a high-ambiguity environment. Responsibilities include translating high-level goals into actionable plans, collaborating with teams, writing detailed requirements, defining success metrics, leading discovery, prototyping, simplifying workflows, championing AI adoption, and ensuring coherence across teams.

Qualifications include 5+ years in product management, experience with AI/ML-enabled products, ability to work in ambiguous environments, technical understanding of AI tradeoffs, proficiency with data tools, excellent communication, startup experience, and SaaS background. Preferred qualifications include familiarity with LLMs, RAG architectures, fintech or wealthtech experience, and trust/accuracy problem-solving.

The salary range is $170,000 to $180,000, plus performance bonuses and equity. Benefits include flexible PTO, parental leave, health/dental/vision coverage, 401K after one month, estate planning documents, learning & development budget, home office setup, and transit/parking support.

Lead and evolve Vanilla's AI-powered estate planning platform, focusing on AI system interaction, trust, and accuracy.

United States

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. Vanilla is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you.

The role involves leading the development of VAI, the intelligence layer powering AI experiences, defining interactions, handling uncertainty, and building trust in a high-ambiguity environment. Responsibilities include translating high-level goals into actionable plans, collaborating with teams, writing detailed requirements, defining success metrics, leading discovery, prototyping, simplifying workflows, championing AI adoption, and ensuring coherence across teams.

Qualifications include 5+ years in product management, experience with AI/ML-enabled products, ability to work in ambiguous environments, technical understanding of AI tradeoffs, proficiency with data tools, excellent communication, startup experience, and SaaS background. Preferred qualifications include familiarity with LLMs, RAG architectures, fintech or wealthtech experience, and trust/accuracy problem-solving.

The salary range is $170,000 to $180,000, plus performance bonuses and equity. Benefits include flexible PTO, parental leave, health/dental/vision coverage, 401K after one month, estate planning documents, learning & development budget, home office setup, and transit/parking support.Requirements:<ul><li> 5+ years in product management, with direct ownership of shipping features</li><li> Experience working with AI or ML-enabled products, ideally with hands-on familiarity (prompting, testing models, using AI tools to validate assumptions)</li><li> Comfortable turning messy, ambiguous problem spaces into structured, incremental delivery plans</li><li> Demonstrated ability to work closely with engineering and understand tradeoffs (latency, accuracy, model behavior, retrieval constraints)</li><li> Confident using AI tools in your own workflow (analysis, spec writing, research, QA)</li><li> Strong analytical skills and comfort working directly with data (SQL, Mixpanel, Looker, or similar is a plus)</li><li> Excellent written communication—you can write fast, clearly, and with enough precision for engineers to execute</li><li> Experience at startups, scale-ups, or any environment where velocity and autonomy matter</li><li> Experience in a SaaS company shipping commercial grade software</li></ul>Benefits:<ul><li> Flexible paid time off policy and 10 company-wide paid holidays</li><li> Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents</li><li> Medical, dental, and vision benefits coverage for employees and their families</li><li> 401K eligibility after one month of employment</li><li> Free estate planning documents</li><li> Budget for learning & development and home office setup</li><li> Paid parking or transit for hybrid and in office employees</li></ul>

Vanilla Technologies

Senior Product Manager Lead and evolve Vanilla's AI-powered estate planning platform, focusing on AI system interaction, trust, and accuracy. We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. Vanilla is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you.

The role involves leading the development of VAI, the intelligence layer powering AI experiences, defining interactions, handling uncertainty, and building trust in a high-ambiguity environment. Responsibilities include translating high-level goals into actionable plans, collaborating with teams, writing detailed requirements, defining success metrics, leading discovery, prototyping, simplifying workflows, championing AI adoption, and ensuring coherence across teams.

Qualifications include 5+ years in product management, experience with AI/ML-enabled products, ability to work in ambiguous environments, technical understanding of AI tradeoffs, proficiency with data tools, excellent communication, startup experience, and SaaS background. Preferred qualifications include familiarity with LLMs, RAG architectures, fintech or wealthtech experience, and trust/accuracy problem-solving.

The salary range is $170,000 to $180,000, plus performance bonuses and equity. Benefits include flexible PTO, parental leave, health/dental/vision coverage, 401K after one month, estate planning documents, learning & development budget, home office setup, and transit/parking support. Senior Product Manager Product Adoption Specialist Vanilla Technologies Information Technology and Services Software Development Cloud Computing California Colorado Connecticut Florida Georgia Idaho Illinois Kentucky Maine Massachusetts Minnesota New Jersey New York Ohio Pennsylvania Rhode Island South Carolina South Dakota Texas Utah Virginia Washington Washington, D.C.

As a Senior Product Manager at Vanilla, you'll define how users interact with AI, build new capabilities, and balance user needs with technical and legal constraints in a remote environment. This impactful role involves leading cross-functional teams to deliver innovative AI-driven features in a startup setting.

Customer Success Manager

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. Vanilla is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience.

Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you.

**Working Location:** This role is a remote position, you must be based out of California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Utah, Virginia, Washington, or Washington, D.C.

**Job Summary:** As a Pooled Customer Success Manager (CSM) at Vanilla, you’ll be part of a shared Customer Success team supporting a large portfolio of lower-ACV or smaller-license clients. You’ll manage customer outcomes across multiple accounts rather than owning a dedicated book of business. Reporting to the Senior Director of Customer Success, you’ll focus on efficient onboarding, scalable adoption, proactive retention, and operational excellence. This role is well-suited for a Customer Success professional who excels in structured, team-based environments and enjoys influencing customer retention, adoption, and overall satisfaction at scale.

**Responsibilities:**
- Manage a shared portfolio of customers, focusing on engagement, adoption, and retention through standardized playbooks.
- Execute automated and trigger-based success plays — including onboarding workflows, adoption nudges, and renewal reminders.
- Monitor account health scores and usage data to identify at-risk customers and drive proactive outreach.
- Support the renewal motion by managing assigned renewal pods or time-based cohorts, ensuring timely communication and coordination with Sales.
- Collaborate cross-functionally with Support, Product, and Marketing to improve the customer experience and surface product insights.
- Contribute to the development and improvement of CS processes, templates, and automation tools for scalable success delivery.
- Document customer interactions and health indicators in CRM systems to maintain full visibility and accountability within the team.
- Track and report portfolio metrics (health, retention, engagement) to drive continuous improvement.
- Act as the voice of the customer, advocating for needs and sharing patterns with leadership to inform strategy.

**Required Qualifications:**
- 2+ years of experience in Customer Success, Account Management, or related B2B SaaS roles.
- Proven track record of driving customer retention, renewals, and account growth through consultative engagement.
- Demonstrated ability to manage a high volume of customer accounts with strong attention to detail and prioritization.
- Solid understanding of customer retention principles and how to influence renewal outcomes at scale.
- Strong understanding of the customer lifecycle with demonstrated ability to meet or exceed revenue targets.
- Proficiency with CRM and customer success tools (e.g., Salesforce, Totango, Gainsight, or equivalent).
- Analytical and problem-solving skills: able to use data to measure customer health, identify risks/opportunities, and resolve escalations effectively.
- Cross-functional collaboration experience: skilled at being the voice of the customer and influencing product, sales, and support initiatives.
- Process improvement mindset with experience optimizing tools and workflows for scalability.
- Excellent communication and relationship-building skills with high emotional intelligence and empathy.
- Adaptability and tech-savviness: comfortable learning new tools quickly and thriving in a fast-paced, high-growth environment.

**Preferred Qualifications:**
- Experience in financial services or wealth management, with a strong understanding of industry-specific client needs.
- Familiarity with regulatory and compliance considerations relevant to financial services clients.
- Background in managing high-value or complex client relationships in a regulated industry.

**Salary Range:** $90,000 to $120,000. Our compensation packages also include a performance-based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.

**Benefits:**
- Flexible paid time off policy and 10 company-wide paid holidays.
- Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents.
- Medical, dental, and vision benefits coverage for employees and their families.
- 401K eligibility after one month of employment.
- Free estate planning documents.
- Budget for learning & development and home office setup.
- Paid parking or transit for hybrid and in-office employees.

Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Support a large portfolio of clients by managing onboarding, adoption, and retention in a remote, flexible environment.

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. Vanilla is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience.

Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you.

**Working Location:** This role is a remote position, you must be based out of California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Utah, Virginia, Washington, or Washington, D.C.

**Job Summary:** As a Pooled Customer Success Manager (CSM) at Vanilla, you’ll be part of a shared Customer Success team supporting a large portfolio of lower-ACV or smaller-license clients. You’ll manage customer outcomes across multiple accounts rather than owning a dedicated book of business. Reporting to the Senior Director of Customer Success, you’ll focus on efficient onboarding, scalable adoption, proactive retention, and operational excellence. This role is well-suited for a Customer Success professional who excels in structured, team-based environments and enjoys influencing customer retention, adoption, and overall satisfaction at scale.

**Responsibilities:**
- Manage a shared portfolio of customers, focusing on engagement, adoption, and retention through standardized playbooks.
- Execute automated and trigger-based success plays — including onboarding workflows, adoption nudges, and renewal reminders.
- Monitor account health scores and usage data to identify at-risk customers and drive proactive outreach.
- Support the renewal motion by managing assigned renewal pods or time-based cohorts, ensuring timely communication and coordination with Sales.
- Collaborate cross-functionally with Support, Product, and Marketing to improve the customer experience and surface product insights.
- Contribute to the development and improvement of CS processes, templates, and automation tools for scalable success delivery.
- Document customer interactions and health indicators in CRM systems to maintain full visibility and accountability within the team.
- Track and report portfolio metrics (health, retention, engagement) to drive continuous improvement.
- Act as the voice of the customer, advocating for needs and sharing patterns with leadership to inform strategy.

**Required Qualifications:**
- 2+ years of experience in Customer Success, Account Management, or related B2B SaaS roles.
- Proven track record of driving customer retention, renewals, and account growth through consultative engagement.
- Demonstrated ability to manage a high volume of customer accounts with strong attention to detail and prioritization.
- Solid understanding of customer retention principles and how to influence renewal outcomes at scale.
- Strong understanding of the customer lifecycle with demonstrated ability to meet or exceed revenue targets.
- Proficiency with CRM and customer success tools (e.g., Salesforce, Totango, Gainsight, or equivalent).
- Analytical and problem-solving skills: able to use data to measure customer health, identify risks/opportunities, and resolve escalations effectively.
- Cross-functional collaboration experience: skilled at being the voice of the customer and influencing product, sales, and support initiatives.
- Process improvement mindset with experience optimizing tools and workflows for scalability.
- Excellent communication and relationship-building skills with high emotional intelligence and empathy.
- Adaptability and tech-savviness: comfortable learning new tools quickly and thriving in a fast-paced, high-growth environment.

**Preferred Qualifications:**
- Experience in financial services or wealth management, with a strong understanding of industry-specific client needs.
- Familiarity with regulatory and compliance considerations relevant to financial services clients.
- Background in managing high-value or complex client relationships in a regulated industry.

**Salary Range:** $90,000 to $120,000. Our compensation packages also include a performance-based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.

**Benefits:**
- Flexible paid time off policy and 10 company-wide paid holidays.
- Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents.
- Medical, dental, and vision benefits coverage for employees and their families.
- 401K eligibility after one month of employment.
- Free estate planning documents.
- Budget for learning & development and home office setup.
- Paid parking or transit for hybrid and in-office employees.

Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Requirements:<ul><li> 2+ years of experience in Customer Success, Account Management, or related B2B SaaS roles.</li><li> Proven track record of driving customer retention, renewals, and account growth through consultative engagement.</li><li> Demonstrated ability to manage a high volume of customer accounts with strong attention to detail and prioritization.</li><li> Solid understanding of customer retention principles and how to influence renewal outcomes at scale.</li><li> Strong understanding of the customer lifecycle with demonstrated ability to meet or exceed revenue targets.</li><li> Proficiency with CRM and customer success tools (e.g., Salesforce, Totango, Gainsight, or equivalent).</li><li> Analytical and problem-solving skills: able to use data to measure customer health, identify risks/opportunities, and resolve escalations effectively.</li><li> Cross-functional collaboration experience: skilled at being the voice of the customer and influencing product, sales, and support initiatives.</li><li> Process improvement mindset with experience optimizing tools and workflows for scalability.</li><li> Excellent communication and relationship-building skills with high emotional intelligence and empathy.</li><li> Adaptability and tech-savviness: comfortable learning new tools quickly and thriving in a fast-paced, high-growth environment.</li></ul>Benefits:<ul><li> Flexible paid time off policy and 10 company-wide paid holidays.</li><li> Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents.</li><li> Medical, dental, and vision benefits coverage for employees and their families.</li><li> 401K eligibility after one month of employment.</li><li> Free estate planning documents.</li><li> Budget for learning & development and home office setup.</li><li> Paid parking or transit for hybrid and in-office employees.</li></ul>

Customer Success Manager Support a large portfolio of clients by managing onboarding, adoption, and retention in a remote, flexible environment. We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. Vanilla is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience.

Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you.

**Working Location:** This role is a remote position, you must be based out of California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Utah, Virginia, Washington, or Washington, D.C.

**Job Summary:** As a Pooled Customer Success Manager (CSM) at Vanilla, you’ll be part of a shared Customer Success team supporting a large portfolio of lower-ACV or smaller-license clients. You’ll manage customer outcomes across multiple accounts rather than owning a dedicated book of business. Reporting to the Senior Director of Customer Success, you’ll focus on efficient onboarding, scalable adoption, proactive retention, and operational excellence. This role is well-suited for a Customer Success professional who excels in structured, team-based environments and enjoys influencing customer retention, adoption, and overall satisfaction at scale.

**Responsibilities:**
- Manage a shared portfolio of customers, focusing on engagement, adoption, and retention through standardized playbooks.
- Execute automated and trigger-based success plays — including onboarding workflows, adoption nudges, and renewal reminders.
- Monitor account health scores and usage data to identify at-risk customers and drive proactive outreach.
- Support the renewal motion by managing assigned renewal pods or time-based cohorts, ensuring timely communication and coordination with Sales.
- Collaborate cross-functionally with Support, Product, and Marketing to improve the customer experience and surface product insights.
- Contribute to the development and improvement of CS processes, templates, and automation tools for scalable success delivery.
- Document customer interactions and health indicators in CRM systems to maintain full visibility and accountability within the team.
- Track and report portfolio metrics (health, retention, engagement) to drive continuous improvement.
- Act as the voice of the customer, advocating for needs and sharing patterns with leadership to inform strategy.

**Required Qualifications:**
- 2+ years of experience in Customer Success, Account Management, or related B2B SaaS roles.
- Proven track record of driving customer retention, renewals, and account growth through consultative engagement.
- Demonstrated ability to manage a high volume of customer accounts with strong attention to detail and prioritization.
- Solid understanding of customer retention principles and how to influence renewal outcomes at scale.
- Strong understanding of the customer lifecycle with demonstrated ability to meet or exceed revenue targets.
- Proficiency with CRM and customer success tools (e.g., Salesforce, Totango, Gainsight, or equivalent).
- Analytical and problem-solving skills: able to use data to measure customer health, identify risks/opportunities, and resolve escalations effectively.
- Cross-functional collaboration experience: skilled at being the voice of the customer and influencing product, sales, and support initiatives.
- Process improvement mindset with experience optimizing tools and workflows for scalability.
- Excellent communication and relationship-building skills with high emotional intelligence and empathy.
- Adaptability and tech-savviness: comfortable learning new tools quickly and thriving in a fast-paced, high-growth environment.

**Preferred Qualifications:**
- Experience in financial services or wealth management, with a strong understanding of industry-specific client needs.
- Familiarity with regulatory and compliance considerations relevant to financial services clients.
- Background in managing high-value or complex client relationships in a regulated industry.

**Salary Range:** $90,000 to $120,000. Our compensation packages also include a performance-based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.

**Benefits:**
- Flexible paid time off policy and 10 company-wide paid holidays.
- Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents.
- Medical, dental, and vision benefits coverage for employees and their families.
- 401K eligibility after one month of employment.
- Free estate planning documents.
- Budget for learning & development and home office setup.
- Paid parking or transit for hybrid and in-office employees.

Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Customer Success Manager Technical Customer Success Manager Vanilla Technologies Information Technology and Services Software Development Cloud Computing California Colorado Connecticut Florida Georgia Idaho Illinois Kentucky Maine Massachusetts Minnesota New Jersey New York Ohio Pennsylvania Rhode Island South Carolina South Dakota Texas Utah Virginia Washington Washington, D.C.

As a Customer Success Manager at Vanilla, you will oversee customer outcomes across multiple accounts, focusing on onboarding, adoption, and retention. This role offers remote work within specific U.S. states and involves collaboration across teams to enhance customer satisfaction.

Account Manager

The Hazelden Betty Ford Foundation helps people reclaim their lives from the disease of addiction. It is the nation's largest nonprofit treatment provider, with a legacy that began in 1949 and includes the 1982 founding of the Betty Ford Center. With 16 sites in California, Minnesota, Oregon, Illinois, New York, Florida, Massachusetts, Colorado and Texas, the Foundation offers prevention and recovery solutions nationwide and across the entire continuum of care for youth and adults. It includes the largest recovery publishing house in the country, a fully accredited graduate school of addiction studies, an addiction research center, an education arm for medical professionals and a unique children's program, and is the nation's leader in advocacy and policy for treatment and recovery.

Hazel Health is seeking a Senior Account Manager to cultivate, manage, and expand relationships with K-12 school districts within the Northeast Region. The role involves establishing strategic partnerships, developing account strategies to achieve engagement and renewal targets, analyzing account performance, providing on-site support, and managing the end-to-end renewal process. The candidate will stay informed about Hazel’s products, deliver demonstrations, and represent the voice of the customer to internal teams. The position emphasizes understanding the K-12 ecosystem, managing relationships, driving product adoption, and securing renewals. The role is remote, with a requirement of 50+% travel, and offers a competitive salary range of $135,000 - $150,000, along with benefits such as 401k match, healthcare, paid time off, stock options, and other perks. Candidates must reside in or plan to relocate to one of the approved states listed, with a focus on the Northeast Region.

The Senior Account Manager at Hazel Health manages and expands relationships with K-12 school districts to support student healthcare needs.

Hazel Health is seeking a Senior Account Manager to cultivate, manage, and expand relationships with K-12 school districts within the Northeast Region. The role involves establishing strategic partnerships, developing account strategies to achieve engagement and renewal targets, analyzing account performance, providing on-site support, and managing the end-to-end renewal process. The candidate will stay informed about Hazel’s products, deliver demonstrations, and represent the voice of the customer to internal teams. The position emphasizes understanding the K-12 ecosystem, managing relationships, driving product adoption, and securing renewals. The role is remote, with a requirement of 50+% travel, and offers a competitive salary range of $135,000 - $150,000, along with benefits such as 401k match, healthcare, paid time off, stock options, and other perks. Candidates must reside in or plan to relocate to one of the approved states listed, with a focus on the Northeast Region.Benefits:<ul><li> 401k match</li><li> healthcare coverage</li><li> paid time off</li><li> stock options</li><li> broad range of other benefits and perks</li><li> Flexible remote work options in the United States</li></ul>

Hazelden Betty Ford

Account Manager The Senior Account Manager at Hazel Health manages and expands relationships with K-12 school districts to support student healthcare needs. Hazel Health is seeking a Senior Account Manager to cultivate, manage, and expand relationships with K-12 school districts within the Northeast Region. The role involves establishing strategic partnerships, developing account strategies to achieve engagement and renewal targets, analyzing account performance, providing on-site support, and managing the end-to-end renewal process. The candidate will stay informed about Hazel’s products, deliver demonstrations, and represent the voice of the customer to internal teams. The position emphasizes understanding the K-12 ecosystem, managing relationships, driving product adoption, and securing renewals. The role is remote, with a requirement of 50+% travel, and offers a competitive salary range of $135,000 - $150,000, along with benefits such as 401k match, healthcare, paid time off, stock options, and other perks. Candidates must reside in or plan to relocate to one of the approved states listed, with a focus on the Northeast Region. Account Manager Account Manager Hazelden Betty Ford home-health-care-services addiction-recovery addiction-treatment advocacy alcohol-treatment counseling drug-addiction-treatment fitness-services health health-care higher-learning hospital hospital-and-health-care media medical mental-health nec prevention professional-education public-education publishing recovery-management rehabilitation-center research specialty-outpatient-clinics wellness Alabama Arizona Arkansas California Colorado Connecticut District of Columbia Delaware Florida Georgia Hawaii Illinois Indiana Iowa Kentucky Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Jersey New Mexico New York North Carolina Ohio Oregon Pennsylvania Rhode Island South Carolina Tennessee Texas Utah Vermont Virginia Washington Wisconsin

This role involves cultivating district relationships, developing account strategies, and ensuring successful renewal and product adoption. The position supports the Northeast Region and requires remote work with travel.

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