Collections Specialist

State Collection Service was established in the State of Wisconsin in 1949 by Hilding Haag and has served the collection needs of various sectors since that time. Established as a family business on the foundation of quality client relationships and ethical account collection methods, State Collection Service has developed a reputation for reliability and integrity in the accounts receivable industry. Six decades later, State Collection Service is still a family held business and has grown to nearly 600 employees, with branches in Madison, Beloit, Milwaukee, and Chicago. Over the past six decades, State Collection Service has emerged as a leader and innovator in the industry, and has received national recognition for our quality assurance practices, customer service capabilities, and performance standards. We are compliant and authorized to collect in all fifty states, with capabilities to provide exceptional service and performance to clients across every sector of industry. If you would like to learn more about State Collection Service and what we can provide for you, check out our website, www.statecollectionservice.com!

The GREAT STATE TEAM is seeking Remote Collections Specialists (Account Resolution Representatives) to join our fast-growing teams! As a Collection's Specialist (Account Resolution Representative) you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts.

Duties include but are not limited to:
- Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
- Utilize negotiating and customer service skills to achieve positive results
- Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Qualifications, Skills, and Experience:
- 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
- Ability to enter and update data on company and/or client systems in an accurate, timely manner
- Ability to work successfully in a fast-paced, deadline-oriented environment
- Strong organization skills. The ability to work on multiple tasks simultaneously
- Focus upon customer service and deliverables
- Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
- Ability to work successfully and cooperatively within a team-based environment

Internet Requirements:
- Broadband internet connection (No DSL, or Dial Up)
- Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
- Minimum Speed Results: 40 mbps download, 5 mbps upload

Camera Requirements:
- Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.

Wage:
- $15.00/hr plus monthly commission opportunities
- Bilingual: $17.00/hr plus monthly commission opportunities
- $500 guaranteed monthly bonus for the first 90 days

Schedule:
- Monday through Thursday, three days from 7:00am - 4:00pm, one evening from 10:00am - 7:00pm, Fridays from 7:00am - 4:00pm with one closing shift per month from 9:00am - 6:00pm, and one Saturday per month from 8:00am - 12:00pm MST.
- Note: these hours may vary during daylight savings time.

We Offer a Comprehensive Benefits Package:
- Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
- Paid time off starting at 90 days and annual profit sharing
- 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day
- Family Friendly Events
- Wellness Programs/Gym Reimbursement
- All necessary equipment and technical support provided

Benefits eligibility is dependent upon FTE Status and Position

All offers of employment are contingent upon successful completion of all post offer processing.

Your next great career move could be a click away. Apply now!

State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position

Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NM

Remote Collections Specialist responsible for making calls to collect payments and ensuring compliance with applicable laws.

United States

<p>The GREAT STATE TEAM is seeking Remote Collections Specialists (Account Resolution Representatives) to join our fast-growing teams! As a Collection's Specialist (Account Resolution Representative) you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts.

Duties include but are not limited to:
- Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
- Utilize negotiating and customer service skills to achieve positive results
- Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Qualifications, Skills, and Experience:
- 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
- Ability to enter and update data on company and/or client systems in an accurate, timely manner
- Ability to work successfully in a fast-paced, deadline-oriented environment
- Strong organization skills. The ability to work on multiple tasks simultaneously
- Focus upon customer service and deliverables
- Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
- Ability to work successfully and cooperatively within a team-based environment

Internet Requirements:
- Broadband internet connection (No DSL, or Dial Up)
- Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
- Minimum Speed Results: 40 mbps download, 5 mbps upload

Camera Requirements:
- Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.

Wage:
- $15.00/hr plus monthly commission opportunities
- Bilingual: $17.00/hr plus monthly commission opportunities
- $500 guaranteed monthly bonus for the first 90 days

Schedule:
- Monday through Thursday, three days from 7:00am - 4:00pm, one evening from 10:00am - 7:00pm, Fridays from 7:00am - 4:00pm with one closing shift per month from 9:00am - 6:00pm, and one Saturday per month from 8:00am - 12:00pm MST.
- Note: these hours may vary during daylight savings time.

We Offer a Comprehensive Benefits Package:
- Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
- Paid time off starting at 90 days and annual profit sharing
- 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day
- Family Friendly Events
- Wellness Programs/Gym Reimbursement
- All necessary equipment and technical support provided

Benefits eligibility is dependent upon FTE Status and Position

All offers of employment are contingent upon successful completion of all post offer processing.

Your next great career move could be a click away. Apply now!

State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position

Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NM</p><p>Benefits:</p><ul><li> Health, Dental, Vision, Life and Disability Insurance</li><li> 401K w/employer match</li><li> HSA/Flexible spending accounts</li><li> Paid time off starting at 90 days</li><li> Annual profit sharing</li><li> 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day</li><li> Family Friendly Events</li><li> Wellness Programs/Gym Reimbursement</li><li> All necessary equipment and technical support provided</li></ul>

State Collection Service, Inc.

Collections Specialist Remote Collections Specialist responsible for making calls to collect payments and ensuring compliance with applicable laws. The GREAT STATE TEAM is seeking Remote Collections Specialists (Account Resolution Representatives) to join our fast-growing teams! As a Collection's Specialist (Account Resolution Representative) you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts.

Duties include but are not limited to:
- Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
- Utilize negotiating and customer service skills to achieve positive results
- Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Qualifications, Skills, and Experience:
- 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
- Ability to enter and update data on company and/or client systems in an accurate, timely manner
- Ability to work successfully in a fast-paced, deadline-oriented environment
- Strong organization skills. The ability to work on multiple tasks simultaneously
- Focus upon customer service and deliverables
- Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
- Ability to work successfully and cooperatively within a team-based environment

Internet Requirements:
- Broadband internet connection (No DSL, or Dial Up)
- Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
- Minimum Speed Results: 40 mbps download, 5 mbps upload

Camera Requirements:
- Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.

Wage:
- $15.00/hr plus monthly commission opportunities
- Bilingual: $17.00/hr plus monthly commission opportunities
- $500 guaranteed monthly bonus for the first 90 days

Schedule:
- Monday through Thursday, three days from 7:00am - 4:00pm, one evening from 10:00am - 7:00pm, Fridays from 7:00am - 4:00pm with one closing shift per month from 9:00am - 6:00pm, and one Saturday per month from 8:00am - 12:00pm MST.
- Note: these hours may vary during daylight savings time.

We Offer a Comprehensive Benefits Package:
- Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
- Paid time off starting at 90 days and annual profit sharing
- 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day
- Family Friendly Events
- Wellness Programs/Gym Reimbursement
- All necessary equipment and technical support provided

Benefits eligibility is dependent upon FTE Status and Position

All offers of employment are contingent upon successful completion of all post offer processing.

Your next great career move could be a click away. Apply now!

State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position

Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NM Collections Specialist Collections State Collection Service, Inc. finance bad-debt-collections financial-services Tempe Arizona Nevada Idaho Montana Ohio Texas Oklahoma Kansas Louisiana Arkansas Missouri Illinois Iowa Minnesota Wisconsin Michigan Indiana Kentucky Tennessee Pennsylvania Mississippi Alabama Georgia Florida North Carolina South Carolina Maryland New Mexico

The role involves handling inbound and outbound calls to recover payments, utilizing negotiation skills, and adhering to legal standards. It offers a comprehensive benefits package and flexible remote work options.

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