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Support Engineer
Spinnaker Support
information-technology-and-services
business-services
business-software
RemoteFull-time
Senior
Engineer
This role involves troubleshooting, customer support, and collaboration within a global team, primarily focusing on VMware NSX and related technologies. The position is fully remote but requires candidates to be based in Ireland or the UK.
VMware
NSX-T
vSphere
+9 more
Senior Technical Support Engineer II
Ping Identity
Information Technology and Services
Computer Software
Cybersecurity
RemoteFull-time
Senior
Engineer
H1B Visa Sponsor
UK Visa Sponsor
This role involves resolving complex technical issues, collaborating with cross-functional teams, and mentoring other support staff to ensure seamless customer experiences. It requires strong troubleshooting skills and a proactive, learning-oriented attitude.
REST API
SSL/TLS
IPv4
+10 more
Senior Veritas eDiscovery Platform (eDP) Engineer
CGS Federal
government-administration
cloud-computing
cloud-services
Hybrid$178k - $257k
Full-time
Senior
Engineer
The role involves supporting the Veritas eDiscovery Platform on Windows Servers, performing configurations, monitoring, and troubleshooting. It requires supporting government legal accounts and working in a hybrid remote/on-site environment.
✓Match found in description$178k - $257k
Senior Technical Support Engineer
Atlassian
Software
Information Technology
Enterprise Software
Remote
$70k - $90k
Full-time
Senior
Engineer
H1B Visa Sponsor
UK Visa Sponsor
This role involves delivering expert technical support for Atlassian's on-premise solutions, troubleshooting complex issues, and helping clients optimize their use of products like Jira, Confluence, and Trello. The engineer will collaborate with teams to resolve technical challenges and improve customer satisfaction.
$70k - $90k
Technical Support Engineer III
ShipBob
Logistics and Supply Chain
E-commerce
Warehousing
RemoteFull-time
Senior
Engineer
H1B Visa Sponsor
The role involves handling escalations, troubleshooting across multiple platforms, creating automation, and collaborating with engineering teams. It requires extensive support experience, technical expertise, and strong communication skills.
.NET Framework
Python
PowerShell
+8 more
Senior Technical Support Engineer
Ping Identity
Information Technology and Services
Computer Software
Cybersecurity
Denver, Colorado – OfficeFull-time
Senior
Engineer
H1B Visa Sponsor
UK Visa Sponsor
As a Senior Technical Support Engineer, you will assist customers with technical issues, manage escalations, and collaborate with various teams to resolve problems. The role involves working on a follow-the-sun support model with flexible shifts and a focus on security and customer satisfaction.
Linux
Unix
Windows Enterprise Server
+22 more
Senior Technical Support Engineer
Chainguard
cybersecurity
software development
Remote$128k - $140k
Full-time
Senior
Engineer
Chainguard is hiring a Senior Technical Support Engineer to handle enterprise customer support involving containerized technologies like Docker and Kubernetes. The role involves troubleshooting, documentation, communication, and on-call support to ensure customer success.
$128k - $140k
Senior Technical Support Engineer
Vežame
ground-passenger-transportation
transportation-logistics-supply-chain-and-storage
transportation-programs
RemoteFull-time
Senior
Engineer
This position involves providing technical support, managing escalations, and acting as a customer advocate within a global team. The role requires deep knowledge of cloud security, APIs, and identity management.
Senior Technical Support Engineer
Semgrep
Computer Software
Information Technology and Services
Cybersecurity
Remote$101k - $119k
Full-time
Senior
Engineer
H1B Visa Sponsor
This role involves engaging with customers to resolve technical problems related to Semgrep's security tools, managing support tickets, and creating documentation. It offers remote work options in Singapore or Australia and opportunities for career growth in a fast-paced environment.
$101k - $119k
GitHub Actions
GitLab
Circle CI
+6 more
Senior Technical Support Engineer
LangChain
software-development
it-services-and-it-consulting
technology-information-and-media
London – Remote£127k - £165k
Full-time
Senior
Engineer
This role involves leading customer support for AI developers and infrastructure architects, troubleshooting complex issues, and improving support processes. The engineer will collaborate with engineering teams and support enterprise clients.
£127k - £165k
Senior Support Engineer
Reddit
Internet
Social Media
Technology
Chicago, Illinois – Office$133k - $186k
Full-time
Senior
Engineer
H1B Visa Sponsor
UK Visa Sponsor
The role involves supporting end-user hardware and software, managing support tickets, and mentoring junior staff. It requires on-site presence in Chicago and cross-functional collaboration across teams.
$133k - $186k
Mac hardware
Mac software
Google Workspace
+4 more
Senior Technical Support Engineer
Electric Conduit Construction
telecommunications
construction-general-contractors
horizontal-drilling
Remote
Full-time
Senior
Engineer
Join Conduit as a Technical Support Engineer to assist customers with complex technical issues related to blockchain infrastructure. You will work closely with engineering teams to ensure system stability and improve support processes.
Technical Support Engineer
ShipBob
Logistics and Supply Chain
E-commerce
Warehousing
RemoteFull-time
Senior
Engineer
H1B Visa Sponsor
The role involves acting as a senior escalation resource within the SOC, resolving high-impact issues across various platforms, and improving support workflows. It requires extensive technical expertise and collaboration in a remote-first setting.
Senior Technical Support Engineer
Palo Alto Networks
Cybersecurity
Information Technology
Network Security
Office$108k - $162k
Full-time
Senior
Engineer
H1B Visa Sponsor
UK Visa Sponsor
This role involves delivering tailored technical assistance, troubleshooting, and support case ownership for customers, including collaboration with cross-functional teams. The engineer will also contribute to product quality and documentation efforts.
$108k - $162k
TCP/IP
LAN/WAN
BGP
+29 more
Senior Technical Support Engineer
Palo Alto Networks
Cybersecurity
Information Technology
Network Security
OfficeFull-time
Senior
Engineer
H1B Visa Sponsor
UK Visa Sponsor
This role involves supporting customers with complex technical issues related to firewalls and network security, including configuration, troubleshooting, and documentation. The support engineer will work in a fast-paced environment, often working flexible shifts and traveling if necessary.
VPN
IPSEC
PKI
+13 more
Senior Technical Support Engineer
Palo Alto Networks
Cybersecurity
Information Technology
Network Security
Office$108k - $162k
Full-time
Senior
Engineer
H1B Visa Sponsor
UK Visa Sponsor
This role involves delivering tailored technical assistance, troubleshooting, and support case ownership for customers, including collaboration with cross-functional teams. The engineer will also contribute to product quality and documentation efforts.
$108k - $162k
TCP/IP
LAN/WAN
BGP
+17 more
Senior Technical Support Engineer
Palo Alto Networks
Cybersecurity
Information Technology
Network Security
Office$108k - $162k
Full-time
Senior
Engineer
H1B Visa Sponsor
UK Visa Sponsor
This role involves delivering tailored technical assistance, managing support cases, and collaborating with cross-functional teams to improve product quality and customer satisfaction. The engineer will also document solutions, train new hires, and travel as needed to support critical situations.
$108k - $162k
Senior Technical Support Engineer
Electric Conduit Construction
telecommunications
construction-general-contractors
horizontal-drilling
Remote
Full-time
Senior
Engineer
The role involves working closely with engineering teams to debug complex systems, improve support processes, and ensure system stability. It requires technical expertise in infrastructure and customer support in a fast-paced crypto environment.
Senior Technical Support Engineer
Jobgether
Internet
Human Resources
Recruitment
RemoteFull-time
Senior
Engineer
The role involves supporting enterprise customers with modern cloud technologies, troubleshooting issues, and collaborating with engineering teams. It offers remote work, benefits, and opportunities to work with cutting-edge tech.
Senior Technical Support Engineer
Jobgether
Internet
Human Resources
Recruitment
RemoteFull-time
Senior
Engineer
This role involves troubleshooting, resolving, and documenting complex technical issues in healthcare software, acting as an escalation point, and supporting process improvements. Flexibility to work outside normal hours is required.
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