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Found 1,320 jobs
Senior Support Training Specialist
Samsara
Internet of Things (IoT)
Software
Fleet Management
Remote$74k - $100k
Full-time
Senior
AI Engineer
H1B Visa Sponsor
This remote role involves designing and delivering training programs for customers and partners, leveraging various content formats and tools. The position aims to enhance customer understanding and adoption of Samsara's products while supporting the company's growth and global scaling efforts.
✓Match found in description$74k - $100k
Articulate
Camtasia
Miro
+5 more
Senior Customer Support Specialist
HighLevel
Marketing Automation
Software Development
SaaS
RemoteOther
Senior
Operations
This role involves handling escalated support tickets, assisting customers with technical issues, and contributing to support process improvements. It requires technical expertise, excellent communication skills, and the ability to work remotely.
A
Senior Analyst, Customer Support
Airwallex
financial-services
payment-services
global-payments
OfficeFull-time
Senior
Analyst
Airwallex is seeking a dedicated Senior Analyst for Customer Support in EMEA to provide high-quality assistance, resolve complex issues, and contribute to process improvements. This role offers growth opportunities within a fast-paced, innovative fintech environment.
Senior Case Manager
Xometry, Inc.
mechanical-or-industrial-engineering
cnc-machining
computer-science
Hybrid$76k - $99k
Full-time
Senior
Director
The Senior Case Manager will handle high-priority cases, coordinate across departments, and ensure customer satisfaction. The role involves managing escalations, supporting internal teams, and improving processes.
✓Match found in description$76k - $99k
Team Leader
MSX International
Automotive
Information Technology and Services
Business Process Outsourcing
Office$50k - $70k
Full-time
Senior
Operations
H1B Visa Sponsor
UK Visa Sponsor
This role involves supervising frontline agents, ensuring KPI and SLA adherence, and driving continuous improvement in technical and parts support. The position requires strong leadership, technical knowledge, and experience in automotive aftersales operations.
✓Match found in description$50k - $70k
DMS
ERP
ticketing
+4 more
Senior Customer Support Specialist
Moss Adams
professional-services
accounting
consulting
Berlin – RemoteFull-time
Senior
Operations
Moss is looking for a Senior Customer Support Specialist fluent in German and English to resolve customer queries, support internal processes, and contribute to product insights. The role involves handling support via calls, chat, and email, with opportunities for growth in a dynamic environment.
Senior Customer Support Engineer
Qdrant
Information Technology
Software Development
Artificial Intelligence
RemoteFull-time
Senior
Engineer
This role involves troubleshooting complex issues, supporting infrastructure and cloud environments, and contributing to support workflows in a fast-paced AI startup. The engineer will work remotely, primarily with customers in the EMEA region.
Senior Customer Support Engineer
ZEDEDA
information-technology-and-services
automation
information-technology
Remote$130k - $150k
Full-time
Senior
Engineer
As a Sr. Customer Support Engineer, you will manage complex deployments, troubleshoot technical issues, and build strong relationships with customers. Your role is critical in ensuring frictionless implementation and ongoing support for enterprise clients.
$130k - $150k
Linux
Python
Shell Scripting
+7 more
Senior Payroll Customer Support Specialist
Rippling
Human Resources
Software
Information Technology
Dublin – OfficeFull-time
Senior
Payroll
H1B Visa Sponsor
Rippling is hiring a Senior Payroll Customer Support Specialist for the German region to provide expert support on payroll issues and ensure compliance. The role involves developing documentation, analyzing support interactions, and collaborating with internal teams to improve payroll services.
Senior Customer Support Engineer
Chili Piper
software-development
sales-performance
sales-development
Remote
$2k - $2k
Full-time
Senior
Engineer
This role involves direct customer interaction, troubleshooting, onboarding, and collaborating with product teams to enhance customer satisfaction. The position is fully remote within the EMEA region.
$2k - $2k
Senior Customer Support Specialist
Pinpointe
computer-software
advertising
b2b-email-marketing
Remote£51k - £76k
Full-time
Senior
Operations
Pinpoint is seeking a Senior Customer Support Specialist to manage customer tickets, investigate issues, and ensure high customer satisfaction. The role involves working in a high-volume, chat-first environment supporting a SaaS product remotely in the UK.
£51k - £76k
Senior Partner Support Specialist
Longbridge Financial
finance
consumer
finance-technology
Office$60k - $60k
Full-time
Senior
Art Director
This role involves assisting wholesale partners with loan scenarios, system functionality, and file flow, while delivering training and maintaining partner relationships to facilitate smooth loan processing. It requires extensive experience in reverse mortgage support and processing.
✓Match found in description$60k - $60k
ReverseVision
QuantumReverse
Salesforce
+2 moreS
Senior IT Support Specialist
Systemstechnologyresearch
Remote$82k - $103k
Full-time
Senior
IT Support
Join STR as a Senior IT Support Specialist to provide advanced technical support, manage enterprise IT resources, and assist both local and remote staff. The role involves troubleshooting, system provisioning, and collaborating with IT teams to ensure optimal operations.
✓Match found in description$82k - $103k
Windows 10/11
macOS
Linux
+6 moreS
Support Engineer
Spinnaker Support
information-technology-and-services
business-services
business-software
RemoteFull-time
Senior
Engineer
This role involves troubleshooting, customer support, and collaboration within a global team, primarily focusing on VMware NSX and related technologies. The position is fully remote but requires candidates to be based in Ireland or the UK.
✓Match found in descriptionVMware
NSX-T
vSphere
+9 more
Senior Customer Success Manager
Algolia
Software
Information Technology
Search Technology
Remote
Full-time
Senior
Director
H1B Visa Sponsor
UK Visa Sponsor
Join Algolia as a Customer Success Manager to support clients in maximizing their use of AI Search technology, ensuring satisfaction and expansion. You will work closely with sales and technical teams to deliver value and prevent churn.
✓Match found in description
Senior Technical Support Engineer
Vežame
ground-passenger-transportation
transportation-logistics-supply-chain-and-storage
transportation-programs
RemoteFull-time
Senior
Engineer
This position involves providing technical support, managing escalations, and acting as a customer advocate within a global team. The role requires deep knowledge of cloud security, APIs, and identity management.
✓Match found in description
Senior Technical Support Engineer
Vežame
ground-passenger-transportation
transportation-logistics-supply-chain-and-storage
transportation-programs
RemoteFull-time
Senior
Engineer
Veza is hiring a Senior Technical Support Engineer to handle customer issues, troubleshoot, and collaborate with cross-functional teams. The role involves supporting enterprise cloud-based platforms and ensuring customer success.
✓Match found in description
Senior Technical Support Engineer
LangChain
software-development
it-services-and-it-consulting
technology-information-and-media
London – Remote£127k - £165k
Full-time
Senior
Engineer
This role involves leading customer support for AI developers and infrastructure architects, troubleshooting complex issues, and improving support processes. The engineer will collaborate with engineering teams and support enterprise clients.
✓Match found in description£127k - £165k
Strategy & Operations, Support
Open Air Cinema
entertainment
entertainment-providers
film-festivals
San Francisco, California – Remote$240k - $240k
Full-time
Senior
Consultant
OpenAI is seeking a strategic support operations leader to enhance customer experience and operational efficiency. The role involves collaborating across teams, leveraging AI, and driving initiatives to scale support functions globally.
✓Match found in description$240k - $240k
Senior Support Training Specialist
Samsara
Internet of Things (IoT)
Software
Fleet Management
Remote$74k - $100k
Full-time
Senior
AI Engineer
H1B Visa Sponsor
This remote role involves creating learning experiences, assessments, and collaborating with teams to enhance customer training. The position aims to improve operational safety, efficiency, and sustainability for clients across various industries.
✓Match found in description$74k - $100k
Articulate
Camtasia
Miro
+5 more...