Payment Operations Analyst

Neon Ambition is an inbound marketing agency that helps companies achieve their goals for growth using the most appropriate online marketing strategies. Founded by Jordan Slover in 2013 in Austin, Texas, we work with companies large and small all across the US. We were a Google Partners All-Stars Winner in 2015, and 2016. Our core capabilities include:*Paid Search (Google AdWords, Bing Ads, Facebook, LinkedIn & Twitter)*Inbound Marketing including SEO, Content Marketing, Lead Nurturing and Social Media*Conversion Optimization*Web Design Industries We Work With:*B2B Lead Gen *Construction*Real Estate*Education*Legal*Startups (from MVP to seriously funded)*EcommerceWe also work for and partner with other advertising agencies and web design companies to provide online and inbound marketing services to their clients either as white label or open white label.

Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co-pilot decisions, and abstract away risk and complexity for our customers. We’re replacing old-school, black-box relics with clear, modern, and developer-centric infrastructure. As an early team member, you’ll have the opportunity to shape and scale Neon’s product and culture, making a direct impact on our growth and success. You’ll join a collaborative, diverse team from world-class companies like Apple, Affirm, Unity, and Visa, backed by renowned VC's including Thrive, a16z, Griffin Gaming, Ribbit, and Renegade. If you want to build disruptive technology, challenge the status quo, and help game creators thrive on their own terms, read on. Neon is a gaming-focused Merchant of Record platform serving game publishers globally. We process payments across 50+ markets through multiple PSPs simultaneously, operating as the seller of record across card networks, local wallets, A2A rails, and alternative payment methods. This role owns the operational backbone of that system: dispute and chargeback management, fraud operations, compliance monitoring, payment performance tracking, and operational support for Customer Success. The analyst works across payments, risk, fraud, and compliance — supporting the Head of Payments and Risk, Fraud & Compliance Product Leader across all four functions.

The Payment Operations Analyst at Neon will manage dispute and chargeback operations, fraud operations, compliance monitoring, and payment performance tracking.

Philippines

<p>Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co-pilot decisions, and abstract away risk and complexity for our customers. We’re replacing old-school, black-box relics with clear, modern, and developer-centric infrastructure. As an early team member, you’ll have the opportunity to shape and scale Neon’s product and culture, making a direct impact on our growth and success. You’ll join a collaborative, diverse team from world-class companies like Apple, Affirm, Unity, and Visa, backed by renowned VC's including Thrive, a16z, Griffin Gaming, Ribbit, and Renegade. If you want to build disruptive technology, challenge the status quo, and help game creators thrive on their own terms, read on. Neon is a gaming-focused Merchant of Record platform serving game publishers globally. We process payments across 50+ markets through multiple PSPs simultaneously, operating as the seller of record across card networks, local wallets, A2A rails, and alternative payment methods. This role owns the operational backbone of that system: dispute and chargeback management, fraud operations, compliance monitoring, payment performance tracking, and operational support for Customer Success. The analyst works across payments, risk, fraud, and compliance — supporting the Head of Payments and Risk, Fraud & Compliance Product Leader across all four functions.</p><p>Requirements:</p><ul><li> 5+ years in payments operations, fraud ops, or fintech risk — ideally at a PSP, Merchant of Record, or digital goods company.</li><li> Comfortable operating across multiple payment processors simultaneously; direct experience with global PSPs such as Stripe, Adyen, PayPal, or Razorpay preferred.</li><li> Understands dispute and chargeback mechanics at the card network level — Visa/Mastercard rules, not just tool navigation.</li><li> Strong analytical capability: can work across dashboards and data tools, build structured reports, and identify signal in noisy transaction data.</li><li> Detail-oriented and self-directing — this role operates with significant autonomy across a broad and growing operational surface.</li><li> Business-level English proficiency required, written and verbal.</li></ul>

Neon Ambition

Payment Operations Analyst The Payment Operations Analyst at Neon will manage dispute and chargeback operations, fraud operations, compliance monitoring, and payment performance tracking. Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co-pilot decisions, and abstract away risk and complexity for our customers. We’re replacing old-school, black-box relics with clear, modern, and developer-centric infrastructure. As an early team member, you’ll have the opportunity to shape and scale Neon’s product and culture, making a direct impact on our growth and success. You’ll join a collaborative, diverse team from world-class companies like Apple, Affirm, Unity, and Visa, backed by renowned VC's including Thrive, a16z, Griffin Gaming, Ribbit, and Renegade. If you want to build disruptive technology, challenge the status quo, and help game creators thrive on their own terms, read on. Neon is a gaming-focused Merchant of Record platform serving game publishers globally. We process payments across 50+ markets through multiple PSPs simultaneously, operating as the seller of record across card networks, local wallets, A2A rails, and alternative payment methods. This role owns the operational backbone of that system: dispute and chargeback management, fraud operations, compliance monitoring, payment performance tracking, and operational support for Customer Success. The analyst works across payments, risk, fraud, and compliance — supporting the Head of Payments and Risk, Fraud & Compliance Product Leader across all four functions. Payment Operations Analyst Operations Neon Ambition marketing-and-advertising advertising consumer-internet consumers content-marketing conversion-optimization copywriting display-advertising editing facebook-advertising google-adwords inbound-marketing information-technology instagram-advertising internet landing-page-design link-building local-seo marketing media-buying media-planning mobile-advertising paid-search retargeting search-engine-optimization search-marketing seo services social-media technical-seo-audits web-design writing

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