Partner Development Specialist

Founded in 1972 by Stephen Marks, French Connection offers a fashion-forward clothing range with a quirky spin on design, priding itself on quality and affordable prices. Having established a strong core clothing business, through unique design and a true sense of style the company has, over recent years expanded its portfolio into exciting new areas including men's and women's toiletries, sunglasses and opticals, watches and shoes. Driven by innovation and change, the brands strength lies in balancing new and exciting ideas with the basic promise of quality and affordability, established when the company was founded. Throughout this expansion and diversification the principles have remained the same; design-led products presented in a unique and innovative way.

The Partner Development Spec - PCC role focuses on developing partnerships and driving business growth.

Partner Development Spec - PCC

United States

French Connection

Partner Development Spec - PCC The Partner Development Spec - PCC role focuses on developing partnerships and driving business growth.  Partner Development Specialist Art Director French Connection retail fashion-accessories-manufacturing wholesale-apparel-and-sewing-supplies retail-apparel-and-fashion wholesale-machinery wholesale-building-materials retail-office-equipment retail-furniture-and-home-furnishings retail-musical-instruments retail-office-supplies-and-gifts retail-art-supplies retail-motor-vehicles retail-books-and-printed-news retail-groceries retail-health-and-personal-care-products retail-luxury-goods-and-jewelry retail-art-dealers accessories consumer-internet enterprise-software fashion information-technology internet internet-service-providers local local-services mens-clothing mobile services shopping software travel womens-clothing Merrimack New Hampshire

Onboarding Program Manager

A British lifestyle store offering a fearlessly modern edit of fashion, food and beauty, we inspire people to stand out and be unique. With a reputation for bringing new and exciting product to our stores and online, we also provide our customers with the best in hospitality ranging from a luxury wine offer to award-winning restaurants. WHERE WE'VE COME FROM Founded in Knightsbridge, London in 1831, we now have stores in Manchester, Dublin, Edinburgh, Leeds, Birmingham, and Bristol; and let's not forget our iconic OXO Restaurant with magnificent Thames side views; our decadent Beauty Bazaar in Liverpool and our fabulous franchise stores across the globe. THE HERE AND NOW A lot has changed since Benjamin Harvey first opened his linen store in 1831, but some things remain the same: we still have a fierce reputation for breaking the rules, for daring to be different, and for challenging established retail thinking and practice. Welcome to the wonderful world of Harvey Nichols.

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview
As our Onboarding Program Manager, you'll own the end-to-end new hire experience globally. We want to build a truly world-class onboarding program. You'll own the playbooks, systems, and regional infrastructure that ensure every new Harvey team member– joining from anywhere in the world– feels excited, prepared, and certain they made the right choice.
This role reports to our People Operations Lead, Tia Thomson, and partners with every function across Harvey to create seamless handoffs from day one through the first 90 days.

What You'll Do
Build Global Onboarding Infrastructure
- Design bulletproof playbooks (run-of-shows, facilitator guides, troubleshooting protocols) that enable flawless execution by facilitators, anywhere
- Launch regional onboarding hubs in London and Sydney with trained local facilitators
- Own and optimize complex automation infrastructure and self-serve tools across our entire onboarding tech stack– including HRIS provisioning, calendar management, Slack channel creation, manager notifications, and multi-touchpoint communication sequences
- Establish metrics and feedback loops to continuously improve the experience
Own the Full Onboarding Journey
- Partner cross-functionally with Workplace, IT, RevOps, Engineering, Product, GTM, and more to build and execute our onboarding program
- Orchestrate impeccable 2-day orientations for every new hire cohort — no detail overlooked
- Continuously refresh programming to reflect our evolving product and team, developing modular content for different audiences (legal vs. non-legal backgrounds, functions, geographies)
- Create seamless handoffs to functional teams and managers
- Equip managers with training, templates, and frameworks to effectively ramp up their new team members
Deliver Memorable Employee Experiences
- Build pre-boarding experiences that generate excitement before day one
- Infuse Harvey's distinct culture into every touchpoint to make onboarding definitively "Harvey", creating standout moments that surprise and delight

What You Have
- 5+ years of experience in onboarding program management, learning & development, employee experience, or similar roles at high-growth companies
- Expertise in workflow automation and systems architecture – you should be excited about building and maintaining complex automations that orchestrate dozens of touchpoints
- Exceptional project management skills with obsessive attention to detail
- Grit, figure it out factor, ability to operate autonomously, high ownership, low ego – no task too small attitude
- Outstanding cross-functional collaboration skills
- Creative thinking that balances operational excellence with memorable, culture-defining moments
- Metrics-driven mindset with experience establishing feedback loops and measuring program effectiveness
- Someone to collaborate in the office at least three days a week. This role works best alongside cross-functional partners and benefits from fast, in-person problem solving.

Nice to Have
- Experience at companies that scaled from 500→1,000+ employees
- Proven track record designing and scaling onboarding programs across multiple geographies
- Experience with HRIS systems (we use Workday) and workflow automation tools

Compensation
$140,000 - $190,000 USD

Harvey is seeking an Onboarding Program Manager to lead the global new hire onboarding experience and build a world-class onboarding program.

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview
As our Onboarding Program Manager, you'll own the end-to-end new hire experience globally. We want to build a truly world-class onboarding program. You'll own the playbooks, systems, and regional infrastructure that ensure every new Harvey team member– joining from anywhere in the world– feels excited, prepared, and certain they made the right choice.
This role reports to our People Operations Lead, Tia Thomson, and partners with every function across Harvey to create seamless handoffs from day one through the first 90 days.

What You'll Do
Build Global Onboarding Infrastructure
- Design bulletproof playbooks (run-of-shows, facilitator guides, troubleshooting protocols) that enable flawless execution by facilitators, anywhere
- Launch regional onboarding hubs in London and Sydney with trained local facilitators
- Own and optimize complex automation infrastructure and self-serve tools across our entire onboarding tech stack– including HRIS provisioning, calendar management, Slack channel creation, manager notifications, and multi-touchpoint communication sequences
- Establish metrics and feedback loops to continuously improve the experience
Own the Full Onboarding Journey
- Partner cross-functionally with Workplace, IT, RevOps, Engineering, Product, GTM, and more to build and execute our onboarding program
- Orchestrate impeccable 2-day orientations for every new hire cohort — no detail overlooked
- Continuously refresh programming to reflect our evolving product and team, developing modular content for different audiences (legal vs. non-legal backgrounds, functions, geographies)
- Create seamless handoffs to functional teams and managers
- Equip managers with training, templates, and frameworks to effectively ramp up their new team members
Deliver Memorable Employee Experiences
- Build pre-boarding experiences that generate excitement before day one
- Infuse Harvey's distinct culture into every touchpoint to make onboarding definitively "Harvey", creating standout moments that surprise and delight

What You Have
- 5+ years of experience in onboarding program management, learning & development, employee experience, or similar roles at high-growth companies
- Expertise in workflow automation and systems architecture – you should be excited about building and maintaining complex automations that orchestrate dozens of touchpoints
- Exceptional project management skills with obsessive attention to detail
- Grit, figure it out factor, ability to operate autonomously, high ownership, low ego – no task too small attitude
- Outstanding cross-functional collaboration skills
- Creative thinking that balances operational excellence with memorable, culture-defining moments
- Metrics-driven mindset with experience establishing feedback loops and measuring program effectiveness
- Someone to collaborate in the office at least three days a week. This role works best alongside cross-functional partners and benefits from fast, in-person problem solving.

Nice to Have
- Experience at companies that scaled from 500→1,000+ employees
- Proven track record designing and scaling onboarding programs across multiple geographies
- Experience with HRIS systems (we use Workday) and workflow automation tools

Compensation
$140,000 - $190,000 USDRequirements:<ul><li> 5+ years of experience in onboarding program management, learning & development, employee experience, or similar roles at high-growth companies</li><li> Expertise in workflow automation and systems architecture</li><li> Exceptional project management skills with obsessive attention to detail</li><li> Grit, figure it out factor, ability to operate autonomously, high ownership, low ego</li><li> Outstanding cross-functional collaboration skills</li><li> Creative thinking that balances operational excellence with memorable, culture-defining moments</li><li> Metrics-driven mindset with experience establishing feedback loops and measuring program effectiveness</li><li> Someone to collaborate in the office at least three days a week</li></ul>Benefits:<ul><li> Benefits of working at Harvey include a collaborative and innovative environment, opportunities for growth, and a chance to shape the future of work.</li></ul>

Harvey Nichols

Onboarding Program Manager Harvey is seeking an Onboarding Program Manager to lead the global new hire onboarding experience and build a world-class onboarding program. At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview
As our Onboarding Program Manager, you'll own the end-to-end new hire experience globally. We want to build a truly world-class onboarding program. You'll own the playbooks, systems, and regional infrastructure that ensure every new Harvey team member– joining from anywhere in the world– feels excited, prepared, and certain they made the right choice.
This role reports to our People Operations Lead, Tia Thomson, and partners with every function across Harvey to create seamless handoffs from day one through the first 90 days.

What You'll Do
Build Global Onboarding Infrastructure
- Design bulletproof playbooks (run-of-shows, facilitator guides, troubleshooting protocols) that enable flawless execution by facilitators, anywhere
- Launch regional onboarding hubs in London and Sydney with trained local facilitators
- Own and optimize complex automation infrastructure and self-serve tools across our entire onboarding tech stack– including HRIS provisioning, calendar management, Slack channel creation, manager notifications, and multi-touchpoint communication sequences
- Establish metrics and feedback loops to continuously improve the experience
Own the Full Onboarding Journey
- Partner cross-functionally with Workplace, IT, RevOps, Engineering, Product, GTM, and more to build and execute our onboarding program
- Orchestrate impeccable 2-day orientations for every new hire cohort — no detail overlooked
- Continuously refresh programming to reflect our evolving product and team, developing modular content for different audiences (legal vs. non-legal backgrounds, functions, geographies)
- Create seamless handoffs to functional teams and managers
- Equip managers with training, templates, and frameworks to effectively ramp up their new team members
Deliver Memorable Employee Experiences
- Build pre-boarding experiences that generate excitement before day one
- Infuse Harvey's distinct culture into every touchpoint to make onboarding definitively "Harvey", creating standout moments that surprise and delight

What You Have
- 5+ years of experience in onboarding program management, learning & development, employee experience, or similar roles at high-growth companies
- Expertise in workflow automation and systems architecture – you should be excited about building and maintaining complex automations that orchestrate dozens of touchpoints
- Exceptional project management skills with obsessive attention to detail
- Grit, figure it out factor, ability to operate autonomously, high ownership, low ego – no task too small attitude
- Outstanding cross-functional collaboration skills
- Creative thinking that balances operational excellence with memorable, culture-defining moments
- Metrics-driven mindset with experience establishing feedback loops and measuring program effectiveness
- Someone to collaborate in the office at least three days a week. This role works best alongside cross-functional partners and benefits from fast, in-person problem solving.

Nice to Have
- Experience at companies that scaled from 500→1,000+ employees
- Proven track record designing and scaling onboarding programs across multiple geographies
- Experience with HRIS systems (we use Workday) and workflow automation tools

Compensation
$140,000 - $190,000 USD Onboarding Program Manager Onboarding Specialist Harvey Nichols retail retail-apparel-and-fashion retail-beauty retail-food-and-beverage retail-wine retail-musical-instruments retail-office-supplies-and-gifts retail-pharmacies bars brasseries british cafes department-stores fashion nightlife restaurants shopping sushi-bars

The role involves designing onboarding playbooks, launching regional hubs, automating onboarding systems, and creating memorable employee experiences. It requires cross-functional collaboration, project management, and automation expertise.

Product Manager

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

We are looking for an Agent Product Manager to define, build, and scale AI agent–powered solutions for Harvey’s most strategic customers – enabling successful deployments and uncovering new solutions to unlock new opportunities for Harvey. This role sits at the intersection of deep customer discovery, sales, complex workflow mapping, AI/LLM capabilities, and hands-on delivery.

You will work closely with key accounts to understand their highest-value use cases end to end, translate those into agent-powered solutions (out-of-the-box or net-new), and partner with engineering, research, and leadership to bring them to life. You’ll be responsible to drive repeatability—turning bespoke deployments into scalable products, pricing models, and commercial frameworks for entire verticals.

What You'll Do

- Partner directly with strategic accounts to uncover high-impact workflows and translate ambiguous requirements into clear, actionable product definitions for agent-powered solutions.
- Lead discovery for your assigned accounts and verticals, developing a deep understanding of user intentions, data constraints, workflows, and success criteria.
- Map workflows to the broader product, identifying where out-of-the-box agent capabilities fit and where custom development is needed.
- Drive deployments end to end—working with engineering and customer teams to implement, test, and refine agent solutions.
- Define and track success metrics for the verticals you support, ensuring solutions deliver measurable productivity and quality outcomes.
- Develop account-level and vertical-level roadmaps, translating customer needs into scalable products or reusable frameworks.
- Collaborate cross-functionally with founders, executives, engineering, and legal research to align product direction and ensure technical feasibility.
- Influence new commercial models, including pricing, packaging, and deployment strategies for agent-led solutions.
- Champion repeatability, helping transform one-off solutions into product features, components, or templates that scale across the customer base.

What You Have

- 8+ years of work experience
- Background in professional services (legal, consulting, banking, or adjacent fields) with experience operating in complex, high-stakes workflows.
- 3+ years of product management experience or closely related roles (solutions, engineering, product consulting).
- Experience working in B2B or enterprise environments, ideally with AI, automation, or workflow tooling.
- Demonstrated ability to ship and iterate on enterprise-grade software or high-complexity solutions.
- Executive presence and a customer obsession mindset.
- Strong strategic thinking paired with detail orientation—able to zoom out to vertical-level needs while handling precise workflow nuances.
- Ability to communicate both qualitatively and quantitatively; strong command of structuring ambiguous problem spaces.
- Comfort navigating extreme ambiguity, defining structure from zero, and driving clarity for cross-functional teams.
- A scrappy, ownership mentality—willing to jump on flights, run QA, troubleshoot with engineering, or support customer teams when needed.

Bonus Points

- Experience building or deploying AI agents, workflow automation tools, or retrieval-augmented systems.
- Experience as a forward deployed engineer, solutions architect, or consultant with strong product instincts.
- Prior role in a hyper-growth startup or high-performing enterprise product org.

Compensation Range

$178,500 - $241,500 USD

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Harvey is seeking an Agent Product Manager to develop AI agent solutions for strategic customers, focusing on workflows, deployment, and product scalability.

Agent Product Manager

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

We are looking for an Agent Product Manager to define, build, and scale AI agent–powered solutions for Harvey’s most strategic customers – enabling successful deployments and uncovering new solutions to unlock new opportunities for Harvey. This role sits at the intersection of deep customer discovery, sales, complex workflow mapping, AI/LLM capabilities, and hands-on delivery.

You will work closely with key accounts to understand their highest-value use cases end to end, translate those into agent-powered solutions (out-of-the-box or net-new), and partner with engineering, research, and leadership to bring them to life. You’ll be responsible to drive repeatability—turning bespoke deployments into scalable products, pricing models, and commercial frameworks for entire verticals.

What You'll Do

- Partner directly with strategic accounts to uncover high-impact workflows and translate ambiguous requirements into clear, actionable product definitions for agent-powered solutions.
- Lead discovery for your assigned accounts and verticals, developing a deep understanding of user intentions, data constraints, workflows, and success criteria.
- Map workflows to the broader product, identifying where out-of-the-box agent capabilities fit and where custom development is needed.
- Drive deployments end to end—working with engineering and customer teams to implement, test, and refine agent solutions.
- Define and track success metrics for the verticals you support, ensuring solutions deliver measurable productivity and quality outcomes.
- Develop account-level and vertical-level roadmaps, translating customer needs into scalable products or reusable frameworks.
- Collaborate cross-functionally with founders, executives, engineering, and legal research to align product direction and ensure technical feasibility.
- Influence new commercial models, including pricing, packaging, and deployment strategies for agent-led solutions.
- Champion repeatability, helping transform one-off solutions into product features, components, or templates that scale across the customer base.

What You Have

- 8+ years of work experience
- Background in professional services (legal, consulting, banking, or adjacent fields) with experience operating in complex, high-stakes workflows.
- 3+ years of product management experience or closely related roles (solutions, engineering, product consulting).
- Experience working in B2B or enterprise environments, ideally with AI, automation, or workflow tooling.
- Demonstrated ability to ship and iterate on enterprise-grade software or high-complexity solutions.
- Executive presence and a customer obsession mindset.
- Strong strategic thinking paired with detail orientation—able to zoom out to vertical-level needs while handling precise workflow nuances.
- Ability to communicate both qualitatively and quantitatively; strong command of structuring ambiguous problem spaces.
- Comfort navigating extreme ambiguity, defining structure from zero, and driving clarity for cross-functional teams.
- A scrappy, ownership mentality—willing to jump on flights, run QA, troubleshoot with engineering, or support customer teams when needed.

Bonus Points

- Experience building or deploying AI agents, workflow automation tools, or retrieval-augmented systems.
- Experience as a forward deployed engineer, solutions architect, or consultant with strong product instincts.
- Prior role in a hyper-growth startup or high-performing enterprise product org.

Compensation Range

$178,500 - $241,500 USD

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.aiBenefits:<ul><li> Competitive salary</li><li> Equal opportunity employer commitment</li><li> Reasonable accommodations for applicants with disabilities</li></ul>

Agent Product Manager Harvey is seeking an Agent Product Manager to develop AI agent solutions for strategic customers, focusing on workflows, deployment, and product scalability. At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

We are looking for an Agent Product Manager to define, build, and scale AI agent–powered solutions for Harvey’s most strategic customers – enabling successful deployments and uncovering new solutions to unlock new opportunities for Harvey. This role sits at the intersection of deep customer discovery, sales, complex workflow mapping, AI/LLM capabilities, and hands-on delivery.

You will work closely with key accounts to understand their highest-value use cases end to end, translate those into agent-powered solutions (out-of-the-box or net-new), and partner with engineering, research, and leadership to bring them to life. You’ll be responsible to drive repeatability—turning bespoke deployments into scalable products, pricing models, and commercial frameworks for entire verticals.

What You'll Do

- Partner directly with strategic accounts to uncover high-impact workflows and translate ambiguous requirements into clear, actionable product definitions for agent-powered solutions.
- Lead discovery for your assigned accounts and verticals, developing a deep understanding of user intentions, data constraints, workflows, and success criteria.
- Map workflows to the broader product, identifying where out-of-the-box agent capabilities fit and where custom development is needed.
- Drive deployments end to end—working with engineering and customer teams to implement, test, and refine agent solutions.
- Define and track success metrics for the verticals you support, ensuring solutions deliver measurable productivity and quality outcomes.
- Develop account-level and vertical-level roadmaps, translating customer needs into scalable products or reusable frameworks.
- Collaborate cross-functionally with founders, executives, engineering, and legal research to align product direction and ensure technical feasibility.
- Influence new commercial models, including pricing, packaging, and deployment strategies for agent-led solutions.
- Champion repeatability, helping transform one-off solutions into product features, components, or templates that scale across the customer base.

What You Have

- 8+ years of work experience
- Background in professional services (legal, consulting, banking, or adjacent fields) with experience operating in complex, high-stakes workflows.
- 3+ years of product management experience or closely related roles (solutions, engineering, product consulting).
- Experience working in B2B or enterprise environments, ideally with AI, automation, or workflow tooling.
- Demonstrated ability to ship and iterate on enterprise-grade software or high-complexity solutions.
- Executive presence and a customer obsession mindset.
- Strong strategic thinking paired with detail orientation—able to zoom out to vertical-level needs while handling precise workflow nuances.
- Ability to communicate both qualitatively and quantitatively; strong command of structuring ambiguous problem spaces.
- Comfort navigating extreme ambiguity, defining structure from zero, and driving clarity for cross-functional teams.
- A scrappy, ownership mentality—willing to jump on flights, run QA, troubleshoot with engineering, or support customer teams when needed.

Bonus Points

- Experience building or deploying AI agents, workflow automation tools, or retrieval-augmented systems.
- Experience as a forward deployed engineer, solutions architect, or consultant with strong product instincts.
- Prior role in a hyper-growth startup or high-performing enterprise product org.

Compensation Range

$178,500 - $241,500 USD

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai Product Manager Product Adoption Specialist Harvey Nichols retail retail-apparel-and-fashion retail-beauty retail-food-and-beverage retail-wine retail-musical-instruments retail-office-supplies-and-gifts retail-pharmacies bars brasseries british cafes department-stores fashion nightlife restaurants shopping sushi-bars New York New York

The role involves defining and scaling AI-powered solutions, working closely with clients and cross-functional teams. It requires deep understanding of workflows, customer needs, and product development to drive impactful deployments and scalable products.

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