Creative Workflow Architect

Rent the Runway is disrupting the $1.7 trillion global fashion industry by introducing clothing rental as a utility in women's everyday lives and empowering women to feel like their best selves everyday. We have pioneered the Closet in the Cloud and believe that every person globally will soon have a subscription to fashion. Since our launch in late 2009, we have raised $190M from top-tier investors and built one of the most beloved brands on earth. We are proud to be both a profitable and high-growth business, with a loyal 6MM-strong customer base who share the experience of renting as being empowering and smart. Our 1000+ employees have a revolutionary spirit that permeates our culture. We've built - proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion brands - and we are obsessed with continuing to game change our customer experience. We are also trying to revolutionize entrepreneurship itself - proving that diverse teams produce outsized impact. The Rent the Runway Foundation, which our two co-founders launched together in 2015, helps tens of thousands of female entrepreneurs build and scale their own businesses with the mission of founders more clearly representing the demographics of this country. Check out our career opportunities at

We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. Japan has been one of Runway’s fastest-growing markets, even without a major commercial presence – it's our third-largest market among both enterprise and self-serve customers, and the fastest-growing self-serve market in Asia. In addition to millions of individual users, we've seen 300% growth in enterprise customers in the past 12 months, and Japan has driven a third of our sales volume in Asia overall. As a result, we are looking for a Creative Workflow Architect to join our fast growing creative team. You’ll work closely with our Sales and Account Management teams to convey the value of Runway to Enterprise prospects and customers, specifically in the Japan market. As a user of Runway yourself and a content creator, you will handle pre and post-sale work, ensuring that customers are using Runway to it’s full potential, as well as any creative work in the product, inclusive of media content, presets, featured workflows, etc. You’ll also have a hand in any marketing sprints for model and feature releases. This role requires full professional bilingual fluency in Japanese and English. Things are always moving quickly at Runway. We need team members with an agile and dynamic mentality who are comfortable with change and always willing to go above and beyond to ensure a job is done optimally.

The Creative Workflow Architect will work closely with Sales and Account Management teams to convey the value of Runway to Enterprise prospects and customers in the Japan market.

Creative Workflow Architect (Fluent in Japanese)

United States

We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. Japan has been one of Runway’s fastest-growing markets, even without a major commercial presence – it's our third-largest market among both enterprise and self-serve customers, and the fastest-growing self-serve market in Asia. In addition to millions of individual users, we've seen 300% growth in enterprise customers in the past 12 months, and Japan has driven a third of our sales volume in Asia overall. As a result, we are looking for a Creative Workflow Architect to join our fast growing creative team. You’ll work closely with our Sales and Account Management teams to convey the value of Runway to Enterprise prospects and customers, specifically in the Japan market. As a user of Runway yourself and a content creator, you will handle pre and post-sale work, ensuring that customers are using Runway to it’s full potential, as well as any creative work in the product, inclusive of media content, presets, featured workflows, etc. You’ll also have a hand in any marketing sprints for model and feature releases. This role requires full professional bilingual fluency in Japanese and English. Things are always moving quickly at Runway. We need team members with an agile and dynamic mentality who are comfortable with change and always willing to go above and beyond to ensure a job is done optimally.Requirements:<ul><li> Full professional bilingual fluency in Japanese and English</li><li> Experience & expertise creating content from end to end</li><li> Experience working with Japanese enterprises a plus</li><li> Passion for experimentation when it comes to content creation and creative workflows- you care more about 'how we get there' than 'the destination'</li><li> Comfort working with creative tools in addition to Runway (Adobe, DaVinci Resolve etc), as well as an understanding of our technical and competitive landscape</li><li> You love sharing and presenting the things you’ve built</li><li> Ability to deliver complex information to customers in a clear and concise way</li><li> Ability to thrive in a constantly changing and growing environment</li><li> Excitement about AI and motivation to continuously learn more about this new and exciting space!</li></ul>Benefits:<ul><li> Competitive salary based on market rates</li><li> Pay equity for our team</li><li> Salary is just one part of the overall compensation package</li></ul>

Rent the Runway

Creative Workflow Architect (Fluent in Japanese) The Creative Workflow Architect will work closely with Sales and Account Management teams to convey the value of Runway to Enterprise prospects and customers in the Japan market. We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. Japan has been one of Runway’s fastest-growing markets, even without a major commercial presence – it's our third-largest market among both enterprise and self-serve customers, and the fastest-growing self-serve market in Asia. In addition to millions of individual users, we've seen 300% growth in enterprise customers in the past 12 months, and Japan has driven a third of our sales volume in Asia overall. As a result, we are looking for a Creative Workflow Architect to join our fast growing creative team. You’ll work closely with our Sales and Account Management teams to convey the value of Runway to Enterprise prospects and customers, specifically in the Japan market. As a user of Runway yourself and a content creator, you will handle pre and post-sale work, ensuring that customers are using Runway to it’s full potential, as well as any creative work in the product, inclusive of media content, presets, featured workflows, etc. You’ll also have a hand in any marketing sprints for model and feature releases. This role requires full professional bilingual fluency in Japanese and English. Things are always moving quickly at Runway. We need team members with an agile and dynamic mentality who are comfortable with change and always willing to go above and beyond to ensure a job is done optimally. Creative Workflow Architect Consultant Rent the Runway retail clothing-subscription-services fashion-rental consumer-services online-audio-and-video-media accessories bridal career-growth consumer-goods consumer-internet consumers disruption e-commerce entrepreneurial fashion formal-wear fulfillment information-technology innovation internet jewelry leadership logistics mentorship services shopping technology womens-clothing

Onboarding Program Manager

A British lifestyle store offering a fearlessly modern edit of fashion, food and beauty, we inspire people to stand out and be unique. With a reputation for bringing new and exciting product to our stores and online, we also provide our customers with the best in hospitality ranging from a luxury wine offer to award-winning restaurants. WHERE WE'VE COME FROM Founded in Knightsbridge, London in 1831, we now have stores in Manchester, Dublin, Edinburgh, Leeds, Birmingham, and Bristol; and let's not forget our iconic OXO Restaurant with magnificent Thames side views; our decadent Beauty Bazaar in Liverpool and our fabulous franchise stores across the globe. THE HERE AND NOW A lot has changed since Benjamin Harvey first opened his linen store in 1831, but some things remain the same: we still have a fierce reputation for breaking the rules, for daring to be different, and for challenging established retail thinking and practice. Welcome to the wonderful world of Harvey Nichols.

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview
As our Onboarding Program Manager, you'll own the end-to-end new hire experience globally. We want to build a truly world-class onboarding program. You'll own the playbooks, systems, and regional infrastructure that ensure every new Harvey team member– joining from anywhere in the world– feels excited, prepared, and certain they made the right choice.
This role reports to our People Operations Lead, Tia Thomson, and partners with every function across Harvey to create seamless handoffs from day one through the first 90 days.

What You'll Do
Build Global Onboarding Infrastructure
- Design bulletproof playbooks (run-of-shows, facilitator guides, troubleshooting protocols) that enable flawless execution by facilitators, anywhere
- Launch regional onboarding hubs in London and Sydney with trained local facilitators
- Own and optimize complex automation infrastructure and self-serve tools across our entire onboarding tech stack– including HRIS provisioning, calendar management, Slack channel creation, manager notifications, and multi-touchpoint communication sequences
- Establish metrics and feedback loops to continuously improve the experience
Own the Full Onboarding Journey
- Partner cross-functionally with Workplace, IT, RevOps, Engineering, Product, GTM, and more to build and execute our onboarding program
- Orchestrate impeccable 2-day orientations for every new hire cohort — no detail overlooked
- Continuously refresh programming to reflect our evolving product and team, developing modular content for different audiences (legal vs. non-legal backgrounds, functions, geographies)
- Create seamless handoffs to functional teams and managers
- Equip managers with training, templates, and frameworks to effectively ramp up their new team members
Deliver Memorable Employee Experiences
- Build pre-boarding experiences that generate excitement before day one
- Infuse Harvey's distinct culture into every touchpoint to make onboarding definitively "Harvey", creating standout moments that surprise and delight

What You Have
- 5+ years of experience in onboarding program management, learning & development, employee experience, or similar roles at high-growth companies
- Expertise in workflow automation and systems architecture – you should be excited about building and maintaining complex automations that orchestrate dozens of touchpoints
- Exceptional project management skills with obsessive attention to detail
- Grit, figure it out factor, ability to operate autonomously, high ownership, low ego – no task too small attitude
- Outstanding cross-functional collaboration skills
- Creative thinking that balances operational excellence with memorable, culture-defining moments
- Metrics-driven mindset with experience establishing feedback loops and measuring program effectiveness
- Someone to collaborate in the office at least three days a week. This role works best alongside cross-functional partners and benefits from fast, in-person problem solving.

Nice to Have
- Experience at companies that scaled from 500→1,000+ employees
- Proven track record designing and scaling onboarding programs across multiple geographies
- Experience with HRIS systems (we use Workday) and workflow automation tools

Compensation
$140,000 - $190,000 USD

Harvey is seeking an Onboarding Program Manager to lead the global new hire onboarding experience and build a world-class onboarding program.

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview
As our Onboarding Program Manager, you'll own the end-to-end new hire experience globally. We want to build a truly world-class onboarding program. You'll own the playbooks, systems, and regional infrastructure that ensure every new Harvey team member– joining from anywhere in the world– feels excited, prepared, and certain they made the right choice.
This role reports to our People Operations Lead, Tia Thomson, and partners with every function across Harvey to create seamless handoffs from day one through the first 90 days.

What You'll Do
Build Global Onboarding Infrastructure
- Design bulletproof playbooks (run-of-shows, facilitator guides, troubleshooting protocols) that enable flawless execution by facilitators, anywhere
- Launch regional onboarding hubs in London and Sydney with trained local facilitators
- Own and optimize complex automation infrastructure and self-serve tools across our entire onboarding tech stack– including HRIS provisioning, calendar management, Slack channel creation, manager notifications, and multi-touchpoint communication sequences
- Establish metrics and feedback loops to continuously improve the experience
Own the Full Onboarding Journey
- Partner cross-functionally with Workplace, IT, RevOps, Engineering, Product, GTM, and more to build and execute our onboarding program
- Orchestrate impeccable 2-day orientations for every new hire cohort — no detail overlooked
- Continuously refresh programming to reflect our evolving product and team, developing modular content for different audiences (legal vs. non-legal backgrounds, functions, geographies)
- Create seamless handoffs to functional teams and managers
- Equip managers with training, templates, and frameworks to effectively ramp up their new team members
Deliver Memorable Employee Experiences
- Build pre-boarding experiences that generate excitement before day one
- Infuse Harvey's distinct culture into every touchpoint to make onboarding definitively "Harvey", creating standout moments that surprise and delight

What You Have
- 5+ years of experience in onboarding program management, learning & development, employee experience, or similar roles at high-growth companies
- Expertise in workflow automation and systems architecture – you should be excited about building and maintaining complex automations that orchestrate dozens of touchpoints
- Exceptional project management skills with obsessive attention to detail
- Grit, figure it out factor, ability to operate autonomously, high ownership, low ego – no task too small attitude
- Outstanding cross-functional collaboration skills
- Creative thinking that balances operational excellence with memorable, culture-defining moments
- Metrics-driven mindset with experience establishing feedback loops and measuring program effectiveness
- Someone to collaborate in the office at least three days a week. This role works best alongside cross-functional partners and benefits from fast, in-person problem solving.

Nice to Have
- Experience at companies that scaled from 500→1,000+ employees
- Proven track record designing and scaling onboarding programs across multiple geographies
- Experience with HRIS systems (we use Workday) and workflow automation tools

Compensation
$140,000 - $190,000 USDRequirements:<ul><li> 5+ years of experience in onboarding program management, learning & development, employee experience, or similar roles at high-growth companies</li><li> Expertise in workflow automation and systems architecture</li><li> Exceptional project management skills with obsessive attention to detail</li><li> Grit, figure it out factor, ability to operate autonomously, high ownership, low ego</li><li> Outstanding cross-functional collaboration skills</li><li> Creative thinking that balances operational excellence with memorable, culture-defining moments</li><li> Metrics-driven mindset with experience establishing feedback loops and measuring program effectiveness</li><li> Someone to collaborate in the office at least three days a week</li></ul>Benefits:<ul><li> Benefits of working at Harvey include a collaborative and innovative environment, opportunities for growth, and a chance to shape the future of work.</li></ul>

Harvey Nichols

Onboarding Program Manager Harvey is seeking an Onboarding Program Manager to lead the global new hire onboarding experience and build a world-class onboarding program. At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview
As our Onboarding Program Manager, you'll own the end-to-end new hire experience globally. We want to build a truly world-class onboarding program. You'll own the playbooks, systems, and regional infrastructure that ensure every new Harvey team member– joining from anywhere in the world– feels excited, prepared, and certain they made the right choice.
This role reports to our People Operations Lead, Tia Thomson, and partners with every function across Harvey to create seamless handoffs from day one through the first 90 days.

What You'll Do
Build Global Onboarding Infrastructure
- Design bulletproof playbooks (run-of-shows, facilitator guides, troubleshooting protocols) that enable flawless execution by facilitators, anywhere
- Launch regional onboarding hubs in London and Sydney with trained local facilitators
- Own and optimize complex automation infrastructure and self-serve tools across our entire onboarding tech stack– including HRIS provisioning, calendar management, Slack channel creation, manager notifications, and multi-touchpoint communication sequences
- Establish metrics and feedback loops to continuously improve the experience
Own the Full Onboarding Journey
- Partner cross-functionally with Workplace, IT, RevOps, Engineering, Product, GTM, and more to build and execute our onboarding program
- Orchestrate impeccable 2-day orientations for every new hire cohort — no detail overlooked
- Continuously refresh programming to reflect our evolving product and team, developing modular content for different audiences (legal vs. non-legal backgrounds, functions, geographies)
- Create seamless handoffs to functional teams and managers
- Equip managers with training, templates, and frameworks to effectively ramp up their new team members
Deliver Memorable Employee Experiences
- Build pre-boarding experiences that generate excitement before day one
- Infuse Harvey's distinct culture into every touchpoint to make onboarding definitively "Harvey", creating standout moments that surprise and delight

What You Have
- 5+ years of experience in onboarding program management, learning & development, employee experience, or similar roles at high-growth companies
- Expertise in workflow automation and systems architecture – you should be excited about building and maintaining complex automations that orchestrate dozens of touchpoints
- Exceptional project management skills with obsessive attention to detail
- Grit, figure it out factor, ability to operate autonomously, high ownership, low ego – no task too small attitude
- Outstanding cross-functional collaboration skills
- Creative thinking that balances operational excellence with memorable, culture-defining moments
- Metrics-driven mindset with experience establishing feedback loops and measuring program effectiveness
- Someone to collaborate in the office at least three days a week. This role works best alongside cross-functional partners and benefits from fast, in-person problem solving.

Nice to Have
- Experience at companies that scaled from 500→1,000+ employees
- Proven track record designing and scaling onboarding programs across multiple geographies
- Experience with HRIS systems (we use Workday) and workflow automation tools

Compensation
$140,000 - $190,000 USD Onboarding Program Manager Onboarding Specialist Harvey Nichols retail retail-apparel-and-fashion retail-beauty retail-food-and-beverage retail-wine retail-musical-instruments retail-office-supplies-and-gifts retail-pharmacies bars brasseries british cafes department-stores fashion nightlife restaurants shopping sushi-bars

The role involves designing onboarding playbooks, launching regional hubs, automating onboarding systems, and creating memorable employee experiences. It requires cross-functional collaboration, project management, and automation expertise.

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