Customer Solutions Architect

Sysdig is the container intelligence company. We have created the only unified platform to deliver monitoring, security, and troubleshooting in a microservices-friendly architecture. Our open source technologies have attracted a community of over a million developers, administrators, and other IT professionals looking for deep visibility into systems and containers. Our container intelligence platform monitors and secures millions of containers across hundreds of enterprises, including Fortune 500 companies and web-scale properties.

In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications. We have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas and we believe in working together to achieve our goals. We're an international company that understands how to cultivate an inclusive environment across all teams. And we're a great place to work too - we've been named a "Best Places to Work" by Inc, the San Francisco Business Time, and Built In, with recognitions ranging from "Best Benefits" to a "Best Company for Happiness". We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you? What you will do: Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers — building trust from engineers to the C-suite. Collaborate with customer teams on Sysdig deployments, architecture, and operational best practices. Drive alignment between customer business goals and Sysdig's technical capabilities through Success Planning and Outcome Mapping. Lead Customer Business Reviews (CBRs) and ongoing strategic touchpoints with both technical and non-technical stakeholders. Develop deep knowledge of customer environments to proactively identify risks and opportunities for optimization, expansion, and innovation. Lead and contribute to hands-on workshops that help customers unlock the full value of the Sysdig platform. Support Sales in renewal and expansion discussions by demonstrating measurable value realization and usage growth. Identify and mitigate account risk early through health monitoring, technical diagnostics, and stakeholder alignment. Be an advocate for customer requirements, partnering with Product and Engineering to align roadmap initiatives. Partner with Support and Professional Services to ensure high-quality solutions and efficient issue resolution. Mentor junior CSMs/CSEs and contribute to best practices, process improvements, and internal enablement.

The Senior Customer Solutions Architect at Sysdig will own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers.

Senior Customer Solutions Architect

Spain

In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications. We have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas and we believe in working together to achieve our goals. We're an international company that understands how to cultivate an inclusive environment across all teams. And we're a great place to work too - we've been named a "Best Places to Work" by Inc, the San Francisco Business Time, and Built In, with recognitions ranging from "Best Benefits" to a "Best Company for Happiness". We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you? What you will do: Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers — building trust from engineers to the C-suite. Collaborate with customer teams on Sysdig deployments, architecture, and operational best practices. Drive alignment between customer business goals and Sysdig's technical capabilities through Success Planning and Outcome Mapping. Lead Customer Business Reviews (CBRs) and ongoing strategic touchpoints with both technical and non-technical stakeholders. Develop deep knowledge of customer environments to proactively identify risks and opportunities for optimization, expansion, and innovation. Lead and contribute to hands-on workshops that help customers unlock the full value of the Sysdig platform. Support Sales in renewal and expansion discussions by demonstrating measurable value realization and usage growth. Identify and mitigate account risk early through health monitoring, technical diagnostics, and stakeholder alignment. Be an advocate for customer requirements, partnering with Product and Engineering to align roadmap initiatives. Partner with Support and Professional Services to ensure high-quality solutions and efficient issue resolution. Mentor junior CSMs/CSEs and contribute to best practices, process improvements, and internal enablement.Requirements:<ul><li> 7+ years in Customer Success, Solutions Engineering, Technical Account Management, or Strategic/Technical Consulting at a SaaS or cybersecurity company</li><li> Proven experience managing enterprise customer relationships and navigating complex organizations</li><li> Hands-on experience installing and troubleshooting solutions on Kubernetes; experience working with container based solutions</li><li> Strong understanding of cloud-native applications, platforms, security, automation, and DevSecOps across AWS, Azure, and/or GCP</li><li> Experience with scripting and API integration to support and troubleshoot technical solutions</li><li> Demonstrated success driving measurable customer outcomes and leading executive-level engagements</li><li> Strong business acumen and the ability to translate technical capabilities into business impact for both engineers and executives</li><li> Experience managing issues, performing root cause analysis, and driving resolution</li><li> Excellent communication, presentation, and stakeholder-management skills</li><li> Background in cybersecurity or DevSecOps is a strong plus</li></ul>Benefits:<ul><li> Extra days off to prioritize your well-being</li><li> Mental health support for you and your family through the Modern Health app</li><li> Great compensation package</li></ul>

Sysdig

Senior Customer Solutions Architect The Senior Customer Solutions Architect at Sysdig will own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers. In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications. We have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas and we believe in working together to achieve our goals. We're an international company that understands how to cultivate an inclusive environment across all teams. And we're a great place to work too - we've been named a "Best Places to Work" by Inc, the San Francisco Business Time, and Built In, with recognitions ranging from "Best Benefits" to a "Best Company for Happiness". We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you? What you will do: Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers — building trust from engineers to the C-suite. Collaborate with customer teams on Sysdig deployments, architecture, and operational best practices. Drive alignment between customer business goals and Sysdig's technical capabilities through Success Planning and Outcome Mapping. Lead Customer Business Reviews (CBRs) and ongoing strategic touchpoints with both technical and non-technical stakeholders. Develop deep knowledge of customer environments to proactively identify risks and opportunities for optimization, expansion, and innovation. Lead and contribute to hands-on workshops that help customers unlock the full value of the Sysdig platform. Support Sales in renewal and expansion discussions by demonstrating measurable value realization and usage growth. Identify and mitigate account risk early through health monitoring, technical diagnostics, and stakeholder alignment. Be an advocate for customer requirements, partnering with Product and Engineering to align roadmap initiatives. Partner with Support and Professional Services to ensure high-quality solutions and efficient issue resolution. Mentor junior CSMs/CSEs and contribute to best practices, process improvements, and internal enablement. Customer Solutions Architect Consultant Sysdig internet analytics analytics-software application-performance-monitoring attack-surface-management-software cloud-compliance-software cloud-computing cloud-infrastructure cloud-infrastructure-monitoring-software cloud-security-monitoring cloud-security-posture-managementsoftware cloud-workload-protection-platforms computer-software container-monitoring container-monitoring-software container-security-software containers devops digital-forensics-software docker ecs enterprise-software enterprises information-technology infrastructure-monitoring internet-infrastructure it-operations kubernetes mesos monitoring open-source services software troubleshooting vulnerability-scanner-software Kubernetes Linux Helm Terraform cloud platforms

In this role, you will collaborate with customer teams on Sysdig deployments and lead Customer Business Reviews while driving alignment between customer business goals and Sysdig's technical capabilities. You will also mentor junior team members and advocate for customer requirements.

At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way. We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic AI. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most. Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be. If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you. What you will do: Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers — building trust from engineers to the C-suite. Collaborate with customer teams on Sysdig deployments, architecture, and operational best practices. Drive alignment between customer business goals and Sysdig's technical capabilities through Success Planning and Outcome Mapping. Lead Customer Business Reviews (CBRs) and ongoing strategic touchpoints with both technical and non-technical stakeholders. Develop deep knowledge of customer environments to proactively identify risks and opportunities for optimization, expansion, and innovation. Lead and contribute to hands-on workshops that help customers unlock the full value of the Sysdig platform. Support Sales in renewal and expansion discussions by demonstrating measurable value realization and usage growth. Identify and mitigate account risk early through health monitoring, technical diagnostics, and stakeholder alignment. Be an advocate for customer requirements, partnering with Product and Engineering to align roadmap initiatives. Partner with Support and Professional Services to ensure high-quality solutions and efficient issue resolution. Mentor junior CSMs/CSEs and contribute to best practices, process improvements, and internal enablement.

Italy

At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way. We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic AI. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most. Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be. If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you. What you will do: Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers — building trust from engineers to the C-suite. Collaborate with customer teams on Sysdig deployments, architecture, and operational best practices. Drive alignment between customer business goals and Sysdig's technical capabilities through Success Planning and Outcome Mapping. Lead Customer Business Reviews (CBRs) and ongoing strategic touchpoints with both technical and non-technical stakeholders. Develop deep knowledge of customer environments to proactively identify risks and opportunities for optimization, expansion, and innovation. Lead and contribute to hands-on workshops that help customers unlock the full value of the Sysdig platform. Support Sales in renewal and expansion discussions by demonstrating measurable value realization and usage growth. Identify and mitigate account risk early through health monitoring, technical diagnostics, and stakeholder alignment. Be an advocate for customer requirements, partnering with Product and Engineering to align roadmap initiatives. Partner with Support and Professional Services to ensure high-quality solutions and efficient issue resolution. Mentor junior CSMs/CSEs and contribute to best practices, process improvements, and internal enablement.Requirements:<ul><li> 7+ years in Customer Success, Solutions Engineering, Technical Account Management, or Strategic/Technical Consulting at a SaaS or cybersecurity company</li><li> Proven experience managing enterprise customer relationships and navigating complex organizations</li><li> Hands-on experience installing and troubleshooting solutions on Kubernetes; experience working with container based solutions</li><li> Strong understanding of cloud-native applications, platforms, security, automation, and DevSecOps across AWS, Azure, and/or GCP</li><li> Experience with scripting and API integration to support and troubleshoot technical solutions</li><li> Demonstrated success driving measurable customer outcomes and leading executive-level engagements</li><li> Strong business acumen and the ability to translate technical capabilities into business impact for both engineers and executives</li><li> Experience managing issues, performing root cause analysis, and driving resolution</li><li> Excellent communication, presentation, and stakeholder-management skills</li><li> Background in cybersecurity or DevSecOps is a strong plus</li></ul>Benefits:<ul><li> Extra days off to prioritize your well-being</li><li> Mental health support for you and your family through the Modern Health app</li><li> Great compensation package</li></ul>

Senior Customer Solutions Architect The Senior Customer Solutions Architect at Sysdig will own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers. At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way. We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic AI. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most. Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be. If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you. What you will do: Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers — building trust from engineers to the C-suite. Collaborate with customer teams on Sysdig deployments, architecture, and operational best practices. Drive alignment between customer business goals and Sysdig's technical capabilities through Success Planning and Outcome Mapping. Lead Customer Business Reviews (CBRs) and ongoing strategic touchpoints with both technical and non-technical stakeholders. Develop deep knowledge of customer environments to proactively identify risks and opportunities for optimization, expansion, and innovation. Lead and contribute to hands-on workshops that help customers unlock the full value of the Sysdig platform. Support Sales in renewal and expansion discussions by demonstrating measurable value realization and usage growth. Identify and mitigate account risk early through health monitoring, technical diagnostics, and stakeholder alignment. Be an advocate for customer requirements, partnering with Product and Engineering to align roadmap initiatives. Partner with Support and Professional Services to ensure high-quality solutions and efficient issue resolution. Mentor junior CSMs/CSEs and contribute to best practices, process improvements, and internal enablement. Customer Solutions Architect Consultant Sysdig internet analytics analytics-software application-performance-monitoring attack-surface-management-software cloud-compliance-software cloud-computing cloud-infrastructure cloud-infrastructure-monitoring-software cloud-security-monitoring cloud-security-posture-managementsoftware cloud-workload-protection-platforms computer-software container-monitoring container-monitoring-software container-security-software containers devops digital-forensics-software docker ecs enterprise-software enterprises information-technology infrastructure-monitoring internet-infrastructure it-operations kubernetes mesos monitoring open-source services software troubleshooting vulnerability-scanner-software Kubernetes Linux Helm Terraform AWS Azure GCP

In this role, you will collaborate with customer teams on Sysdig deployments and drive alignment between customer business goals and Sysdig's technical capabilities. You will also lead Customer Business Reviews and mentor junior team members.

At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.

We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.

Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.

If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.

What you will do:
- Reporting to the Sr Director, Customer Success you will be the trusted advisor to our customers on the Sysdig Platform. In this individual contributor role you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings.
- You will improve adoption and expansion within these customers from a technical angle: from onboarding, to implementation and technical enablement. Typically their large enterprise environments where scale, performance, and ad-hoc solutions are complex, require expert support.
- You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey. You will work with our Product Managers, influencing the product roadmap.

What you will bring with you:
- Excellent English language and ability to work in remote and international teams.
- Experience building customer relationships, including implementation and identification of expansion opportunities.

What we look for:
- 10+ years experience as solutions architect, field engineering or similar customer facing roles such as sales engineering, customer success engineering or DevOps consultant, having worked with SaaS companies.
- Domain knowledge in Cloud Native technologies: Container, Kubernetes and Cloud.
- 10+ years experience with DevOps tools such as Terraform, Helm and API scripting. Being familiar with security and monitoring such as Prometheus or Falco is a plus.
- Ability to work onsite at customer's office in Pittsburgh at least 1-2 days a week.

When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the Modern Health app
- Full health benefits package for you and your family.

The U.S. annual compensation range for this full-time position is between $152,000 and $209,000 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.

Sysdig is seeking a Senior Customer Solutions Architect to serve as a trusted advisor, supporting enterprise customers with cloud security solutions and technical enablement.

At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.

We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.

Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.

If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.

What you will do:
- Reporting to the Sr Director, Customer Success you will be the trusted advisor to our customers on the Sysdig Platform. In this individual contributor role you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings.
- You will improve adoption and expansion within these customers from a technical angle: from onboarding, to implementation and technical enablement. Typically their large enterprise environments where scale, performance, and ad-hoc solutions are complex, require expert support.
- You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey. You will work with our Product Managers, influencing the product roadmap.

What you will bring with you:
- Excellent English language and ability to work in remote and international teams.
- Experience building customer relationships, including implementation and identification of expansion opportunities.

What we look for:
- 10+ years experience as solutions architect, field engineering or similar customer facing roles such as sales engineering, customer success engineering or DevOps consultant, having worked with SaaS companies.
- Domain knowledge in Cloud Native technologies: Container, Kubernetes and Cloud.
- 10+ years experience with DevOps tools such as Terraform, Helm and API scripting. Being familiar with security and monitoring such as Prometheus or Falco is a plus.
- Ability to work onsite at customer's office in Pittsburgh at least 1-2 days a week.

When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the Modern Health app
- Full health benefits package for you and your family.

The U.S. annual compensation range for this full-time position is between $152,000 and $209,000 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.Requirements:<ul><li> 10+ years experience as solutions architect, field engineering or similar customer facing roles such as sales engineering, customer success engineering or DevOps consultant, having worked with SaaS companies.</li><li> Domain knowledge in Cloud Native technologies: Container, Kubernetes and Cloud.</li><li> 10+ years experience with DevOps tools such as Terraform, Helm and API scripting.</li><li> Ability to work onsite at customer's office in Pittsburgh at least 1-2 days a week.</li></ul>Benefits:<ul><li> Extra days off to prioritize your well-being</li><li> 401(k) Retirement Savings Plan with a 3% company match</li><li> Maternity and Parental Leave</li><li> Mental health support for you and your family through the Modern Health app</li><li> Full health benefits package for you and your family</li></ul>

Senior Customer Solutions Architect Sysdig is seeking a Senior Customer Solutions Architect to serve as a trusted advisor, supporting enterprise customers with cloud security solutions and technical enablement. At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.

We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.

Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.

If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.

What you will do:
- Reporting to the Sr Director, Customer Success you will be the trusted advisor to our customers on the Sysdig Platform. In this individual contributor role you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings.
- You will improve adoption and expansion within these customers from a technical angle: from onboarding, to implementation and technical enablement. Typically their large enterprise environments where scale, performance, and ad-hoc solutions are complex, require expert support.
- You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey. You will work with our Product Managers, influencing the product roadmap.

What you will bring with you:
- Excellent English language and ability to work in remote and international teams.
- Experience building customer relationships, including implementation and identification of expansion opportunities.

What we look for:
- 10+ years experience as solutions architect, field engineering or similar customer facing roles such as sales engineering, customer success engineering or DevOps consultant, having worked with SaaS companies.
- Domain knowledge in Cloud Native technologies: Container, Kubernetes and Cloud.
- 10+ years experience with DevOps tools such as Terraform, Helm and API scripting. Being familiar with security and monitoring such as Prometheus or Falco is a plus.
- Ability to work onsite at customer's office in Pittsburgh at least 1-2 days a week.

When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the Modern Health app
- Full health benefits package for you and your family.

The U.S. annual compensation range for this full-time position is between $152,000 and $209,000 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education. Senior Customer Solutions Architect Architect Sysdig internet analytics analytics-software application-performance-monitoring attack-surface-management-software cloud-compliance-software cloud-computing cloud-infrastructure cloud-infrastructure-monitoring-software cloud-security-monitoring cloud-security-posture-managementsoftware cloud-workload-protection-platforms computer-software container-monitoring container-monitoring-software container-security-software containers devops digital-forensics-software docker ecs enterprise-software enterprises information-technology infrastructure-monitoring internet-infrastructure it-operations kubernetes mesos monitoring open-source services software troubleshooting vulnerability-scanner-software Pittsburgh Pennsylvania

This role involves working closely with customers to improve adoption and expansion of Sysdig's platform, providing technical support, and influencing product development. The position requires extensive experience in solutions architecture and cloud-native technologies.

At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.

We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic AI. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.

Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.

If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.

What you will do:
- Reporting to the Sr Director, Customer Success, you will be the trusted advisor to our customers on the Sysdig Platform. In this individual contributor role, you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings.
- You will improve adoption and expansion within these customers from a technical angle: from onboarding, to implementation and technical enablement. Typically, their large enterprise environments where scale, performance, and ad-hoc solutions are complex, require expert support.
- You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey. You will work with our Product Managers, influencing the product roadmap.

What you will bring with you:
- Excellent English language skills and ability to work in remote and international teams.
- Experience building customer relationships, including implementation and identification of expansion opportunities.

What we look for:
- 10+ years experience as solutions architect, field engineering, or similar customer-facing roles such as sales engineering, customer success engineering, or DevOps consultant, having worked with SaaS companies.
- Domain knowledge in Cloud Native technologies: Container, Kubernetes, and Cloud.
- 10+ years experience with DevOps tools such as Terraform, Helm, and API scripting.
- Being familiar with security and monitoring such as Prometheus or Falco is a plus.

When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the Modern Health app
- Full health benefits package for you and your family.

The U.S. annual salary range for this full-time position is between $152,000 and $209,000 yearly. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience, and education.

We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.

Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.

Sysdig is seeking a Senior Customer Solutions Architect to serve as a trusted advisor, helping enterprise customers adopt and expand their use of Sysdig's cloud security products.

United States

At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.

We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic AI. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.

Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.

If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.

What you will do:
- Reporting to the Sr Director, Customer Success, you will be the trusted advisor to our customers on the Sysdig Platform. In this individual contributor role, you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings.
- You will improve adoption and expansion within these customers from a technical angle: from onboarding, to implementation and technical enablement. Typically, their large enterprise environments where scale, performance, and ad-hoc solutions are complex, require expert support.
- You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey. You will work with our Product Managers, influencing the product roadmap.

What you will bring with you:
- Excellent English language skills and ability to work in remote and international teams.
- Experience building customer relationships, including implementation and identification of expansion opportunities.

What we look for:
- 10+ years experience as solutions architect, field engineering, or similar customer-facing roles such as sales engineering, customer success engineering, or DevOps consultant, having worked with SaaS companies.
- Domain knowledge in Cloud Native technologies: Container, Kubernetes, and Cloud.
- 10+ years experience with DevOps tools such as Terraform, Helm, and API scripting.
- Being familiar with security and monitoring such as Prometheus or Falco is a plus.

When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the Modern Health app
- Full health benefits package for you and your family.

The U.S. annual salary range for this full-time position is between $152,000 and $209,000 yearly. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience, and education.

We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.

Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.Requirements:<ul><li> 10+ years experience as solutions architect, field engineering, or similar customer-facing roles such as sales engineering, customer success engineering, or DevOps consultant, having worked with SaaS companies.</li><li> Domain knowledge in Cloud Native technologies: Container, Kubernetes, and Cloud.</li><li> 10+ years experience with DevOps tools such as Terraform, Helm, and API scripting.</li><li> Excellent English language skills and ability to work in remote and international teams.</li><li> Experience building customer relationships, including implementation and identification of expansion opportunities.</li></ul>Benefits:<ul><li> Extra days off to prioritize your well-being</li><li> 401(k) Retirement Savings Plan with a 3% company match</li><li> Maternity and Parental Leave</li><li> Mental health support for you and your family through the Modern Health app</li><li> Full health benefits package for you and your family</li></ul>

Senior Customer Solutions Architect Sysdig is seeking a Senior Customer Solutions Architect to serve as a trusted advisor, helping enterprise customers adopt and expand their use of Sysdig's cloud security products. At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.

We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic AI. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.

Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.

If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.

What you will do:
- Reporting to the Sr Director, Customer Success, you will be the trusted advisor to our customers on the Sysdig Platform. In this individual contributor role, you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings.
- You will improve adoption and expansion within these customers from a technical angle: from onboarding, to implementation and technical enablement. Typically, their large enterprise environments where scale, performance, and ad-hoc solutions are complex, require expert support.
- You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey. You will work with our Product Managers, influencing the product roadmap.

What you will bring with you:
- Excellent English language skills and ability to work in remote and international teams.
- Experience building customer relationships, including implementation and identification of expansion opportunities.

What we look for:
- 10+ years experience as solutions architect, field engineering, or similar customer-facing roles such as sales engineering, customer success engineering, or DevOps consultant, having worked with SaaS companies.
- Domain knowledge in Cloud Native technologies: Container, Kubernetes, and Cloud.
- 10+ years experience with DevOps tools such as Terraform, Helm, and API scripting.
- Being familiar with security and monitoring such as Prometheus or Falco is a plus.

When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the Modern Health app
- Full health benefits package for you and your family.

The U.S. annual salary range for this full-time position is between $152,000 and $209,000 yearly. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience, and education.

We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.

Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status. Senior Customer Solutions Architect Architect Sysdig internet analytics analytics-software application-performance-monitoring attack-surface-management-software cloud-compliance-software cloud-computing cloud-infrastructure cloud-infrastructure-monitoring-software cloud-security-monitoring cloud-security-posture-managementsoftware cloud-workload-protection-platforms computer-software container-monitoring container-monitoring-software container-security-software containers devops digital-forensics-software docker ecs enterprise-software enterprises information-technology infrastructure-monitoring internet-infrastructure it-operations kubernetes mesos monitoring open-source services software troubleshooting vulnerability-scanner-software

This full-time role involves working with large enterprise clients to improve adoption, implementation, and technical enablement of Sysdig's platform. The position offers remote work across the USA and includes a competitive salary and benefits package.

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