Customer Service Representative

Contact Government Services, LLC is a government relations and public affairs consulting firm that specializes in helping clients navigate complex government processes and regulations. Founded in 2000, the company provides strategic advice, advocacy, and communication services to businesses, trade associations, and non-profits seeking to influence public policy and regulatory outcomes. Their mission is to facilitate effective government engagement and ensure clients' interests are represented at all levels of government. With a team of experienced professionals, Contact Government Services offers tailored solutions to meet the unique needs of each client, positioning itself as a trusted partner in government affairs.

CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:
- Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.
- Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client’s requests.
- Follow standard operating procedures for various topics, systems, and contact channels.
- Document all of your contacts in a database.
- Keep up to date on FHA mortgage processes and procedures.

Qualifications:
- The capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients.
- Excellent time management skills and dependability.
- Strong verbal and written communication skills.
- High School diploma or GED.
- At least two years working with FHA loans (e.g., loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans (e.g., FHA, USDA, VA).
- Will be able to obtain a Public Trust Security clearance, which includes a credit check and background investigation.

Ideally, you will also have:
- Contact Center experience (omnichannel).
- Bilingual (Spanish/English), verbal and written.
- FHA knowledge/experience.

Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Phone: +1 (888) 680-5916
Email: info@cgsfederal.com

Support customers with FHA mortgage inquiries and provide excellent service in a remote or Philadelphia-based role.

Adbf Ce Aad A Ddedfd

United States

CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:
- Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.
- Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client’s requests.
- Follow standard operating procedures for various topics, systems, and contact channels.
- Document all of your contacts in a database.
- Keep up to date on FHA mortgage processes and procedures.

Qualifications:
- The capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients.
- Excellent time management skills and dependability.
- Strong verbal and written communication skills.
- High School diploma or GED.
- At least two years working with FHA loans (e.g., loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans (e.g., FHA, USDA, VA).
- Will be able to obtain a Public Trust Security clearance, which includes a credit check and background investigation.

Ideally, you will also have:
- Contact Center experience (omnichannel).
- Bilingual (Spanish/English), verbal and written.
- FHA knowledge/experience.

Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Phone: +1 (888) 680-5916
Email: info@cgsfederal.comRequirements:<ul><li> High School diploma or GED.</li><li> At least two years working with FHA loans (e.g., loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans (e.g., FHA, USDA, VA).</li><li> The capability to navigate multiple computer systems and applications and utilize search tools to provide information to clients.</li><li> Excellent time management skills and dependability.</li><li> Strong verbal and written communication skills.</li><li> Ability to obtain a Public Trust Security clearance, including a credit check and background investigation.</li></ul>Benefits:<ul><li> Health, Dental, and Vision</li><li> Life Insurance</li><li> 401k</li><li> Flexible Spending Account (Health, Dependent Care, and Commuter)</li><li> Paid Time Off and Observance of State/Federal Holidays</li></ul>

Contact Government Services, LLC

Adbf Ce Aad A Ddedfd Support customers with FHA mortgage inquiries and provide excellent service in a remote or Philadelphia-based role. CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:
- Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.
- Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client’s requests.
- Follow standard operating procedures for various topics, systems, and contact channels.
- Document all of your contacts in a database.
- Keep up to date on FHA mortgage processes and procedures.

Qualifications:
- The capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients.
- Excellent time management skills and dependability.
- Strong verbal and written communication skills.
- High School diploma or GED.
- At least two years working with FHA loans (e.g., loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans (e.g., FHA, USDA, VA).
- Will be able to obtain a Public Trust Security clearance, which includes a credit check and background investigation.

Ideally, you will also have:
- Contact Center experience (omnichannel).
- Bilingual (Spanish/English), verbal and written.
- FHA knowledge/experience.

Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Phone: +1 (888) 680-5916
Email: info@cgsfederal.com Customer Service Representative Operations Contact Government Services, LLC Government Relations Public Affairs Consulting Philadelphia

The FHA Mortgage Origination Representative supports a large federal agency by assisting customers with FHA guidelines via calls and emails. The role offers full-time remote work with benefits and requires FHA experience and strong communication skills.

Technical Talent Acquisition Specialist

Chickasaw Nation Industries, Inc. (CNI) is the economic development arm of the Chickasaw Nation, specializing in providing high-quality services and products primarily to the U.S. Department of Defense and other federal agencies. Founded in 1997, CNI operates a diverse portfolio of businesses including manufacturing, professional services, and government contracting. The company is committed to delivering excellence through innovation, integrity, and a strong focus on customer satisfaction, while supporting the economic growth and self-sufficiency of the Chickasaw Nation.

The Technical Talent Acquisition Specialist (TAS) performs full lifecycle recruiting while maintaining excellent relationships with hiring managers, candidates, and the community at-large. A wide degree of creativity, near- and long-term recruiting vision, business understanding, and personal organization is required. Specializes in complex hard-to-fill positions in the Information Technology (IT) community across the United States. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS Must be able to pass a background check. Experience as a Technical Recruiter or Technical Talent Acquisition Specialist. Expert knowledge in human resources support functions. Familiarity with Applicant Tracking Systems and resume databases. Knowledge of sourcing techniques (e.g. social media recruiting and Boolean search). Comprehensive knowledge of Human Resources talent acquiring process, placement and classification policies, procedures and methodologies with ability to accurately apply the Fair Labor Standards Act. Demonstrated knowledge of federal HR concepts, practices, laws, regulations, policies and precedents. Comprehensive operational knowledge of OPM classification standards, federal position classification, position management, organizational development and realignments. Skilled proficiency in the use of Microsoft Office Suite (i.e., Word, PowerPoint, Excel, Outlook, etc.) with ability to quickly grasp specialized software programs. Basic and versatile knowledge of proven federal recruitment and placement methods and techniques related to subject matter. Excellent written and verbal communications skills with ability to prepare quality course materials and presentations. Ability to advise and assist management in accomplishing personnel management responsibilities. Ability to plan, organize, coordinate and execute work. Exceptional customer service and relationship-building skills with ability to work with all levels in the organization to meet operational performance. Ability to coordinate efforts with others to find mutually acceptable solutions for the successful achievement of goals. Ability to meet deadlines and work under pressure. Ability to work both independently and in a team environment. KEY DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. Provides exceptional client service and full lifecycle recruiting within CNI. Writes, completes and details search assignments (client engagement documents). Ensures an understanding of job duties responsibilities, business requirements and competencies necessary to be successful in the position. Utilizes these documents to create advertising and sourcing strategies. Builds technical talent pipeline that contributes to the successful recruitment and retention of highly skilled professionals for CNI IT positions. Analyzes specialized skills and qualifications to screen IT resumes. Reviews resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements. Focus on reducing time-to-hire and ensuring recruitment top talent. Develops and maintains a network of contacts to help identify and source qualified candidates. Develops and maintains strong working relationships with CNI leaders, vendors, community organizations and other team members to create a partnership that yields success, predictable results, and credibility. Responsible for actively advocating diversity recruitment. Creates and fosters relationships with colleges and diverse professional organizations in order to attract and recruit alumni and to develop a diverse candidate pool. May attend job fairs. Responsible for “selling” the Total Value of becoming a CNI employee to all potential candidates and new hires. Represents CNI in a professional manner and provides complete and accurate position information to candidates. Pre-screens candidates to ensure minimum qualifications are met. Develops a list of competency-based interview questions for hiring managers, and reviews questions with the interview team. Prepares candidates for interviewing with specific hiring managers by providing detailed information on the company, our business strategy, department background, job descriptions, and expectation-setting. Organizes, leads and documents post-interview debrief/feedback and post-mortems with interview teams and candidates. Maintains accurate and well-ordered documentation on all candidates, searches, hiring managers interactions, and other recruiting activities to ensure a safe and thorough audit if required. Ensures all OFCCP compliance regulations are being met. Reviews the hiring manager’s interview performance with each candidate and takes appropriate action when warranted. Performs detailed reference checking and/or reference analysis on selected candidates and reviews results with hiring managers. Conducts follow-up calls and quality-improvement studies with hiring managers and new hires. Initiates and maintains excellent working relations within the CNI Human Resources organization. Uses effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form, and timelines. Works cooperatively with all members of the staffing team to develop and implement staffing plans and activities. Meets all hiring-manager departments to develop a thorough understanding of the department culture and uses that understanding to help candidates fully understand the opportunity. Participates in the development of ongoing creative and cost-effective sourcing strategies. Develops an effective pipeline of key talent potentially available for immediate hire as succession planning needs dictate. Stays informed on current technological trends, technical software, and participate in networking events to connect with IT professionals. EDUCATION AND EXPERIENCE Bachelor's degree and a minimum of three (3) years relevant experience, or equivalent combination of education/experience. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $75K to $100K, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: Medical Dental Vision 401(k) Family Planning/Fertility Assistance STD/LTD/Basic Life/AD&D Legal-Aid Program Employee Assistance Program (EAP) Paid Time Off (PTO) – (11) Federal Holidays Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI). Chickasaw Nation Industries, Inc. (CNI) is a federally chartered corporation wholly owned by the Chickasaw Nation. Headquartered in Norman, Oklahoma, CNI serves as a holding company with multiple subsidiaries that operate as Limited Liability Companies (LLCs) engaged in several lines of business including Civilian, Defense, Filtration, Network Services, and Research, Development, Test and Evaluation. CNI supports a diverse culture that offers innovative approaches and customer-centered services. When you do business with us, you gain efficient and cost-effective solutions that help safeguard the environment, protect and secure key assets, and connect resources to needs. We are proud to support the economic development of the Chickasaw Nation and to contribute to the tribal mission of enhancing the overall quality of life of the Chickasaw people. A portion of our profits is used to support Chickasaw citizens through a multitude of programs and services such as education, health care, nutrition services, housing programs, legal services, elder and child care and community support programs.

The role involves full lifecycle recruiting for IT positions, building talent pipelines, and supporting diversity initiatives at Chickasaw Nation Industries.

The Technical Talent Acquisition Specialist (TAS) performs full lifecycle recruiting while maintaining excellent relationships with hiring managers, candidates, and the community at-large. A wide degree of creativity, near- and long-term recruiting vision, business understanding, and personal organization is required. Specializes in complex hard-to-fill positions in the Information Technology (IT) community across the United States. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS Must be able to pass a background check. Experience as a Technical Recruiter or Technical Talent Acquisition Specialist. Expert knowledge in human resources support functions. Familiarity with Applicant Tracking Systems and resume databases. Knowledge of sourcing techniques (e.g. social media recruiting and Boolean search). Comprehensive knowledge of Human Resources talent acquiring process, placement and classification policies, procedures and methodologies with ability to accurately apply the Fair Labor Standards Act. Demonstrated knowledge of federal HR concepts, practices, laws, regulations, policies and precedents. Comprehensive operational knowledge of OPM classification standards, federal position classification, position management, organizational development and realignments. Skilled proficiency in the use of Microsoft Office Suite (i.e., Word, PowerPoint, Excel, Outlook, etc.) with ability to quickly grasp specialized software programs. Basic and versatile knowledge of proven federal recruitment and placement methods and techniques related to subject matter. Excellent written and verbal communications skills with ability to prepare quality course materials and presentations. Ability to advise and assist management in accomplishing personnel management responsibilities. Ability to plan, organize, coordinate and execute work. Exceptional customer service and relationship-building skills with ability to work with all levels in the organization to meet operational performance. Ability to coordinate efforts with others to find mutually acceptable solutions for the successful achievement of goals. Ability to meet deadlines and work under pressure. Ability to work both independently and in a team environment. KEY DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. Provides exceptional client service and full lifecycle recruiting within CNI. Writes, completes and details search assignments (client engagement documents). Ensures an understanding of job duties responsibilities, business requirements and competencies necessary to be successful in the position. Utilizes these documents to create advertising and sourcing strategies. Builds technical talent pipeline that contributes to the successful recruitment and retention of highly skilled professionals for CNI IT positions. Analyzes specialized skills and qualifications to screen IT resumes. Reviews resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements. Focus on reducing time-to-hire and ensuring recruitment top talent. Develops and maintains a network of contacts to help identify and source qualified candidates. Develops and maintains strong working relationships with CNI leaders, vendors, community organizations and other team members to create a partnership that yields success, predictable results, and credibility. Responsible for actively advocating diversity recruitment. Creates and fosters relationships with colleges and diverse professional organizations in order to attract and recruit alumni and to develop a diverse candidate pool. May attend job fairs. Responsible for “selling” the Total Value of becoming a CNI employee to all potential candidates and new hires. Represents CNI in a professional manner and provides complete and accurate position information to candidates. Pre-screens candidates to ensure minimum qualifications are met. Develops a list of competency-based interview questions for hiring managers, and reviews questions with the interview team. Prepares candidates for interviewing with specific hiring managers by providing detailed information on the company, our business strategy, department background, job descriptions, and expectation-setting. Organizes, leads and documents post-interview debrief/feedback and post-mortems with interview teams and candidates. Maintains accurate and well-ordered documentation on all candidates, searches, hiring managers interactions, and other recruiting activities to ensure a safe and thorough audit if required. Ensures all OFCCP compliance regulations are being met. Reviews the hiring manager’s interview performance with each candidate and takes appropriate action when warranted. Performs detailed reference checking and/or reference analysis on selected candidates and reviews results with hiring managers. Conducts follow-up calls and quality-improvement studies with hiring managers and new hires. Initiates and maintains excellent working relations within the CNI Human Resources organization. Uses effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form, and timelines. Works cooperatively with all members of the staffing team to develop and implement staffing plans and activities. Meets all hiring-manager departments to develop a thorough understanding of the department culture and uses that understanding to help candidates fully understand the opportunity. Participates in the development of ongoing creative and cost-effective sourcing strategies. Develops an effective pipeline of key talent potentially available for immediate hire as succession planning needs dictate. Stays informed on current technological trends, technical software, and participate in networking events to connect with IT professionals. EDUCATION AND EXPERIENCE Bachelor's degree and a minimum of three (3) years relevant experience, or equivalent combination of education/experience. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $75K to $100K, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: Medical Dental Vision 401(k) Family Planning/Fertility Assistance STD/LTD/Basic Life/AD&D Legal-Aid Program Employee Assistance Program (EAP) Paid Time Off (PTO) – (11) Federal Holidays Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI). Chickasaw Nation Industries, Inc. (CNI) is a federally chartered corporation wholly owned by the Chickasaw Nation. Headquartered in Norman, Oklahoma, CNI serves as a holding company with multiple subsidiaries that operate as Limited Liability Companies (LLCs) engaged in several lines of business including Civilian, Defense, Filtration, Network Services, and Research, Development, Test and Evaluation. CNI supports a diverse culture that offers innovative approaches and customer-centered services. When you do business with us, you gain efficient and cost-effective solutions that help safeguard the environment, protect and secure key assets, and connect resources to needs. We are proud to support the economic development of the Chickasaw Nation and to contribute to the tribal mission of enhancing the overall quality of life of the Chickasaw people. A portion of our profits is used to support Chickasaw citizens through a multitude of programs and services such as education, health care, nutrition services, housing programs, legal services, elder and child care and community support programs.Benefits:<ul><li> Medical, Dental, Vision insurance</li><li> 401(k) with immediate vesting</li><li> Family Planning / Fertility Assistance</li><li> Short-Term and Long-Term Disability Insurance</li><li> Basic Life and AD&D Insurance</li><li> Legal Aid Assistance Program</li><li> Paid Time Off (PTO)</li><li> 11 Federal Holidays</li><li> Training and Development Opportunities</li></ul>

Chickasaw Nation Industries, Inc.

Technical Talent Acquisition Specialist The role involves full lifecycle recruiting for IT positions, building talent pipelines, and supporting diversity initiatives at Chickasaw Nation Industries. The Technical Talent Acquisition Specialist (TAS) performs full lifecycle recruiting while maintaining excellent relationships with hiring managers, candidates, and the community at-large. A wide degree of creativity, near- and long-term recruiting vision, business understanding, and personal organization is required. Specializes in complex hard-to-fill positions in the Information Technology (IT) community across the United States. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS Must be able to pass a background check. Experience as a Technical Recruiter or Technical Talent Acquisition Specialist. Expert knowledge in human resources support functions. Familiarity with Applicant Tracking Systems and resume databases. Knowledge of sourcing techniques (e.g. social media recruiting and Boolean search). Comprehensive knowledge of Human Resources talent acquiring process, placement and classification policies, procedures and methodologies with ability to accurately apply the Fair Labor Standards Act. Demonstrated knowledge of federal HR concepts, practices, laws, regulations, policies and precedents. Comprehensive operational knowledge of OPM classification standards, federal position classification, position management, organizational development and realignments. Skilled proficiency in the use of Microsoft Office Suite (i.e., Word, PowerPoint, Excel, Outlook, etc.) with ability to quickly grasp specialized software programs. Basic and versatile knowledge of proven federal recruitment and placement methods and techniques related to subject matter. Excellent written and verbal communications skills with ability to prepare quality course materials and presentations. Ability to advise and assist management in accomplishing personnel management responsibilities. Ability to plan, organize, coordinate and execute work. Exceptional customer service and relationship-building skills with ability to work with all levels in the organization to meet operational performance. Ability to coordinate efforts with others to find mutually acceptable solutions for the successful achievement of goals. Ability to meet deadlines and work under pressure. Ability to work both independently and in a team environment. KEY DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. Provides exceptional client service and full lifecycle recruiting within CNI. Writes, completes and details search assignments (client engagement documents). Ensures an understanding of job duties responsibilities, business requirements and competencies necessary to be successful in the position. Utilizes these documents to create advertising and sourcing strategies. Builds technical talent pipeline that contributes to the successful recruitment and retention of highly skilled professionals for CNI IT positions. Analyzes specialized skills and qualifications to screen IT resumes. Reviews resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements. Focus on reducing time-to-hire and ensuring recruitment top talent. Develops and maintains a network of contacts to help identify and source qualified candidates. Develops and maintains strong working relationships with CNI leaders, vendors, community organizations and other team members to create a partnership that yields success, predictable results, and credibility. Responsible for actively advocating diversity recruitment. Creates and fosters relationships with colleges and diverse professional organizations in order to attract and recruit alumni and to develop a diverse candidate pool. May attend job fairs. Responsible for “selling” the Total Value of becoming a CNI employee to all potential candidates and new hires. Represents CNI in a professional manner and provides complete and accurate position information to candidates. Pre-screens candidates to ensure minimum qualifications are met. Develops a list of competency-based interview questions for hiring managers, and reviews questions with the interview team. Prepares candidates for interviewing with specific hiring managers by providing detailed information on the company, our business strategy, department background, job descriptions, and expectation-setting. Organizes, leads and documents post-interview debrief/feedback and post-mortems with interview teams and candidates. Maintains accurate and well-ordered documentation on all candidates, searches, hiring managers interactions, and other recruiting activities to ensure a safe and thorough audit if required. Ensures all OFCCP compliance regulations are being met. Reviews the hiring manager’s interview performance with each candidate and takes appropriate action when warranted. Performs detailed reference checking and/or reference analysis on selected candidates and reviews results with hiring managers. Conducts follow-up calls and quality-improvement studies with hiring managers and new hires. Initiates and maintains excellent working relations within the CNI Human Resources organization. Uses effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form, and timelines. Works cooperatively with all members of the staffing team to develop and implement staffing plans and activities. Meets all hiring-manager departments to develop a thorough understanding of the department culture and uses that understanding to help candidates fully understand the opportunity. Participates in the development of ongoing creative and cost-effective sourcing strategies. Develops an effective pipeline of key talent potentially available for immediate hire as succession planning needs dictate. Stays informed on current technological trends, technical software, and participate in networking events to connect with IT professionals. EDUCATION AND EXPERIENCE Bachelor's degree and a minimum of three (3) years relevant experience, or equivalent combination of education/experience. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $75K to $100K, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: Medical Dental Vision 401(k) Family Planning/Fertility Assistance STD/LTD/Basic Life/AD&D Legal-Aid Program Employee Assistance Program (EAP) Paid Time Off (PTO) – (11) Federal Holidays Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI). Chickasaw Nation Industries, Inc. (CNI) is a federally chartered corporation wholly owned by the Chickasaw Nation. Headquartered in Norman, Oklahoma, CNI serves as a holding company with multiple subsidiaries that operate as Limited Liability Companies (LLCs) engaged in several lines of business including Civilian, Defense, Filtration, Network Services, and Research, Development, Test and Evaluation. CNI supports a diverse culture that offers innovative approaches and customer-centered services. When you do business with us, you gain efficient and cost-effective solutions that help safeguard the environment, protect and secure key assets, and connect resources to needs. We are proud to support the economic development of the Chickasaw Nation and to contribute to the tribal mission of enhancing the overall quality of life of the Chickasaw people. A portion of our profits is used to support Chickasaw citizens through a multitude of programs and services such as education, health care, nutrition services, housing programs, legal services, elder and child care and community support programs. Technical Talent Acquisition Specialist IT Support Chickasaw Nation Industries, Inc. Government Relations Defense Contracting Manufacturing Professional Services OK Home Office

This position focuses on recruiting highly skilled IT professionals, managing candidate pipelines, and fostering relationships with community organizations. It requires experience in federal HR concepts and sourcing techniques.

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